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Anthem VIP Demo Had Issues That Even Affected Other EA Games

Not the best start.

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The VIP demo for Anthem is now officially live, but unfortunately it hasn't been a very smooth launch. Players have already seen messages that servers are full or been stuck on the title screen with extensive loading times, while others have been kicked out of the demo entirely with Origin momentarily going down.

[Update: EA and BioWare reached out with a statement regarding some of these issues: "The main issue impacting the Anthem VIP demo on PC and PS4 has been resolved. Anyone who has had an issue on those platforms should restart the game and attempt to join again. Our team is still working on fixes for some of the issues we're seeing on Xbox One." We're still encountering a few problems on both PS4 and PC, however. Our original article continues below.]

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Now Playing: Anthem VIP Demo Gameplay Live

"We're adding more server capacity to the [Anthem] demo right now. Hang tight while we work to get everyone into the game," EA Help tweeted out Friday morning. That tweet was followed with another, this time addressing the long loading times, about an hour later. "We're looking into the infinite loading issue with the [Anthem] demo. In the meantime, try relaunching the game and rejoining your mission to see if that helps you," EA Help wrote.

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BioWare GM Casey Hudson has clarified that servers aren't actually full, tweeting "Turns out to not be a server capacity issue. Seems to be a different issue that didn't come up in previous scale testing." Hudson has confirmed that work is being done to address the issue.

On top of all of this, Origin has temporarily gone down for some players--including for a few of us here at GameSpot--although the connection seems to be slowly coming back. It's possible EA's servers are experiencing a larger influx of players trying to get into the VIP demo than the company originally planned for. Despite this weekend's demo being marketed as an exclusive experience for only those who pre-order Anthem or subscribe to EA or Origin Access, every person who unlocked the demo received friend codes they could use to invite three additional people to also participate.

No Caption Provided

Whatever the issue, the problem has seemingly extended to other games as well. EA has confirmed FIFA is "experiencing connectivity issues across all platforms" and we've seen examples of this on the Xbox One version of Battlefield V too. According to another EA tweet, there's widespread "login issues" across all of the company's games and services at the moment.

We also ran into an audio issue on both PS4 and PC--the former of which you can see on our stream of the demo--where all sound, both in the game and on the system's menus, was somehow lost.

Regardless, the VIP demo continues until Sunday, January 27 at 6PM PT / 9PM ET, which is January 28 at 2AM in the UK. If you do manage to get into the VIP demo, you'll unlock a cool-looking, exclusive vinyl that you can apply to your Javelins in the main game. If you can't manage to make it into this demo, there is another one scheduled for next weekend that will begin on February 1 at 9AM PT / 12PM ET / 5PM UK. This second demo is open to everyone, but playing it won't unlock anything special for the main game.

We had the chance to play Anthem prior to the VIP demo, if you're curious as to how the game actually plays.

Anthem Guides

Anthem releases on February 22 for Xbox One, PS4, and PC. You can play a week early on Xbox One or PC if you're an EA or Origin Access subscriber.

Got a news tip or want to contact us directly? Email news@gamespot.com

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acecombatx1x

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I will borrow from my brother。

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jlenoconel

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Who here is actually buying this game? Not me. I won't buy another Bioware game again after Mass Effect Andromeda.

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jaykobwerdnahs

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Still wasn't fixed on PS4 about an hour before the demo play time ended yesterday. I'm still optimistic about this game, but the issues that the game had with load times and match-making has me more than a bit worried for release.

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Vodoo

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Fallout 76 Ironman Edition.

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Pongman75

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Division 2 > Anthem.

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Kuruption84

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Tried to get in again this morning, stuck on the loading screen again when trying to start an expedition. I managed to get in once Saturday morning, but wasn't able to get in any other time I tried in the three days. The mission I played was pretty boring by all accounts, but I would have liked to have seen more. I have Origin access so at this point I'll just wait and play the ten hour trial of the finished product before I pass judgement, but it doesn't look good for this game.

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siarhei

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Well the servers are up and running, login issues and lagging are gone. But once you do story missions and stronghold, there's serious lack of activities. Free roam is devoid of life and "public" events are super easy and lack scale.

I hope they put some thought into it or this is going to be a very short trip.

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-sharp-shooter-

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@siarhei:

Just like every other 'new ip' hype up "AAA" game that has been released lately. Typical and predictable. Graphics looked amazing but the gameplay looked like bullet sponge galore. Pass

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SlyMC182

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Edited By SlyMC182

I am sorry to hear that so many people are having issues well trying to play the Anthem demo. Maybe I have just been lucky so far but I was able to get online and play and have had no trouble yet. That is not to say that the game does not have it’s problems. For one, I could have done without the “overheating” mechanic at all on your Javelins. If Tony Stark can design a suit that does not overheat every thirty seconds and needs to fly through water to cool it down then so can the people that live in the world of Anthem, to me anyway this game mechanic is just not fun. Can you just imagine if Air Force fighter pilots had to fly there F-22 Raptors into water every few minutes on a mission to keep from crashing! Dumb, and just bad game design.

As to all of the people complaining that they paid there money to play a demo that does not work, no, you paid your money to preorder a game. The demo was included as a perk for your preorder. You are placing a down payment on a game that you may or may not decide to buy later. And if you do not like the game you can always get you money back by canceling your preorder, even if you payed in full for the game, it is just that simply.

With all of that being said, I agree with everyone else in that EA and Bioware did a piss poor job in the way that they have implemented this demo so far. You can not plan for everything that may go wrong. But, I find it kind of strange that they did not anticipate at least the possibility of high demand on there servers and have more capacity set to go at almost just the flip of a switch so to speak. But then again this is EA, need I say any more?

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Capt_ireland

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Edited By Capt_ireland

I am not surprised, EA is trash

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PETERAKO

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It's 2019. These kinds of issues shouldn't exist!

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jsprunk

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Origin is such a piece of crap. I just used it two weeks ago without issue, and now it won't even open.

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Frostblind

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I’ll be waiting for this as a PS4 plus freebie or down the road if a really good deal hits. Maybe by that time they’ll have most issues addressed. This game feels like any other EA game that gets rushed out the door. Even though it’s still a month off.

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gvxwastrum

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Edited By gvxwastrum

I can't get over how bad the character faces are in this game. Most of the male npc are feminize and nearly all the women are masculine with male haircuts.

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gamingdevil800

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@gvxwastrum: That's modern Bioware it's why I've started to ignore the romance options in their rpg's too.

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santinegrete

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Seems like one of those massive failures happened in the worst moment. Well, can't say I feel sorry for the worst company in America.

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cejay0813

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Edited By cejay0813

If you’re able to actually get in the game on Xbox expect extreme lag issues. I’m talking serious rubber banding. Never seen it in any game as bad as this

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freedom01

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freedom01  Moderator

@cejay0813: not only xbox, also on the PS4. Was really annoying.

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a_matuha

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@freedom01: got killed several times by some invisible force (together with other matchmaking friends), then kicked out of the game altogether. On ps4 pro.

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freedom01

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Edited By freedom01  Moderator

@a_matuha: yeah, the problem is across all systems. EA will need to work on those servers if they want a steady release.

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Pongman75

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I wonder how many people are playing? May be low population causing long load times?

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Seven7Swords

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When I can play the game, it's fun as hell. The gun play and combat mechanics are enjoyable. The enemies feel a bit bullet spongy and they will horde the hell out of you. Guns sound great, environments are beautiful, movement is fluid. Enemy A.I. I feel is not that smart. There are a lot of staggers. Sound design is good. Honestly I would buy this game. But holy hell the load times and lag are terrible. I really feel like I am playing a Beta and not a Demo. And that is BS. I spent money to pre order this game and was promised a Demo; which is a slice of a "complete" and "functioning" game but 80% of the time I am looking at a load screen wondering if I got trapped in a infinite load screen or is the game still match making. The net code is absolute crap and I could not progress at all because of frequent disconnects and infinite load screens. EA/BioWare needs to fix this before the beta ends because I am seriously considering getting my money back and waiting until this game goes on sale AFTER the fix the connectivity issues. EA/BioWare has to know that this is literally there last shot after the Starwars Battlefront 2 fiasco.

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Avatar image for -sharp-shooter-
-sharp-shooter-

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@seven7swords: Hordes of bullet sponge enemies paired with stupid enemy A.I. is a game killer imo. That's what Destiny turned out to be.

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imajinn

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Prffft I can't even invite any friends. Clicking it on ps4 brings up a blank web page and manually trying to do it tells me I don't have the vip demo. Ea servers = Potato

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sippio

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" We're upgrading the servers stability to ensure more sheep get to sample the product"

*seriously, how can EA get forgiven by gamers for everything SW & the nonstop bs

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freedom01

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freedom01  Moderator

Got to finish the demo, enjoyed it quite well.
My complain though would be the Matchmaking. And that still continues even right now after their so called "fixed".
Starting a mission and having it get stuck on the load screen, before even starting the mission.
EA better work on those servers, at the condition it is now and having this much problem with just the VIP demo users.

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Avatar image for -sharp-shooter-
-sharp-shooter-

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Been calling it since the E3 reveal. Anthem will be a bust.

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illegal_peanut

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@-sharp-shooter-: Same here.

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Avatar image for -sharp-shooter-
-sharp-shooter-

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@illegal_peanut: We are about to witness the failure happen.

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nishanth12

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Why do they need this EA account???

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s1taz4a3l

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Edited By s1taz4a3l

@nishanth12: Some of the fine print on the VIP beta was that you need EA access and/or origin to play the VIP. The beta on Feb is open to everyone with no restriction.

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nishanth12

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I'm sooo pissed right now!!

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mpl911

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@nishanth12: Get some sleep then have a bacon sandwich and a cup of tea or coffee and some aspirin. Drink plenty of water and you'll be fine.

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Lemie420

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Omg, issues during testing. Inconceivable!

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Tony56723

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@lemie420: this isn’t a test, it’s a demo.

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dlCHIEF58

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@tony56723: It is actually both, in this sense they are being more honest that calling it a "beta" test as many have done before in similar situations.

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