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Bethesda Workers Go On Strike Against Microsoft

After failing to reach a new deal with Microsoft, Bethesda's QA workers are staging a brief strike and demanding better terms.

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Last year, quality-assurance workers at Bethesda and ZeniMax studios formed ZeniMax Workers United, the largest certified video game union in the United States. Now that union is putting its collective power to the test in a brief strike against Bethesda and ZeniMax's parent company, Microsoft.

ZeniMax Workers United has been attempting to negotiate a deal with Microsoft over remote-work requirements while also limiting the number of outsourced QA workers who can be brought in on Bethesda's projects. The union didn't say who Microsoft is outsourcing QA work to, but it accused the company of ignoring requests to negotiate.

"They have continually given us their first proposal again and again, and it's become obvious that our different mobilization tactics have not worked," QA test lead Rhyanna Eichnersaid told Inverse.

This one-day strike was called in an attempt to make Microsoft more receptive to addressing the union's concerns.

"Striking isn't fun or ideal, but there's a satisfaction in having a concrete physical action we can do to fight for better work conditions," noted senior QA tester Juniper Dowell. "Hopefully, we can convince them to stop dragging their feet and meet us at the table."

According to Dowell, many of the QA testers were hired during the COVID pandemic when remote work was more prevalent. Microsoft's current requirements call for QA workers to be in the office two days a week, while the union is asking for a more flexible remote policy.

After the strike began, Microsoft issued a statement affirming the company's willingness to "listen and address their concerns at the bargaining table."

If the one-day strike fails to motivate Microsoft to make any concessions or changes, it could lead to a longer strike in the future. But for now, Bethesda's upcoming games, including Indiana Jones and the Great Circle, are not expected to be delayed by the strike.

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illegal_peanut

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As a person who has worked in the office and knows many people who has worked in the office as well. Let me explain to you in the most basic and short way possible of why they are so hell bent on wanting to get remote work.

First of all, the main point of ever being at the office is that the office offered you tools equipment, and supplies that you couldn't get yourself and was outside of your budget even if you worked at the job. That was the main reason so many office workers worked at the office in the early 2000s and further back. Nowadays technology has advanced so much that all you need is a few hundred dollar computer (versus a few thousand dollars one back in the day), a few monitors (which only costs a few hundred dollars), and a stable Internet connection (which literally everyone has even in the poorest parts of the US). All of this can be purchased for about $800 to as low as $400. This is on top of the fact that a lot of the physical media that you would have handled at an office back in the day is completely obsolete. No papers. no physical documents, and flat-out no physical content to be handled between coworkers at all. Also, most people just have this type of setup at home off the cuff.

Second, the commute to these jobs is even more of a pain in the ass now than it was back in the day. Because there are more cars on the road than the 90s or 80s let alone the Seventies 60s and 50s, and I'm not even going to get into the 40s. Plus, this leads to the Third Point.

Third, productivity isn't even up when people work at the office over working remotely. As a matter of fact, a lot of workers can work better from home than they work at the office. Because office workers are less stressed out than when they're at the office. Because they usually have management breathing down their neck to meet productivity goals. Which does a reverse effect, and makes workers less likely to hit those goals.

In short: if I can buy the equipment with my own money for cheap that's just as good as what they would have given me at the job, I don't need to handle physical documentation at the job, I can get to work faster because I don't have to drive there, and productivity is the same if not better from home. Then why the hell should I even be in the office, over working remotely?

Riddle me that.

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s1taz4a3l

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@illegal_peanut: If you can accomplish all that from home, why even apply to work at a company in the first place?

When you are your own boss you can set your own rules, until then, its bend the knee till you reach 60.

With all your know how you should be running the next amazon out of your garage. /s

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Baconstrip78

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@s1taz4a3l: Your benefits are determined by your marketability. My boss made my job remote because, if he didn’t, all the talent would have applied elsewhere.

So YOU bend the knee…or go back to school for something more in demand.

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Dawg9000

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@Baconstrip78: He wrote /s dude, he's being sarcastic.

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illegal_peanut

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@s1taz4a3l: YOU KNOW WHAT!!!!...

Maybe... Maybe... Maybe I will.

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deactivated-6737ee1dc6e37

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@illegal_peanut: "Third, productivity isn't even up when people work at the office over working remotely. As a matter of fact, a lot of workers can work better from home than they work at the office. Because office workers are less stressed out than when they're at the office. Because they usually have management breathing down their neck to meet productivity goals. Which does a reverse effect, and makes workers less likely to hit those goals."

So they don't have to meet those same goals when working at home? Most people want to work from home because they can watch their kids, lurk around the house whenever, go shopping, sleep, and not actually put in a few 8hr day (for example). I watched it with my coworkers, they loved getting away with that every day.

Why didn't you answer the phones? BS answers with deer in the headlights look. While I get it's easier, but employers ALL feel that people are simply stealing time as MOST are. Human behavior is predictable, people get lazy very easily. Sure, "YOU" wouldn't do that, right? But most do and that's the main issue.

If it was your dime, would you still see it the same way? Nope, you wouldn't want to pay people to not do what they should be doing. I'm not saying EVERYONE is terrible lol, but a lot are.

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VXXXJesterXXXV

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@deactivated-6737ee1dc6e37: you literally said ALL employers think people are stealing time. Yet here's a ceo of a large company talking about exactly this...

https://fortune.com/2024/11/12/hybrid-work-strategy-synchrony/

Seems not ALL employers are paranoid assholes that assume employees are stealing time.

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illegal_peanut

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@nickpeck36: But here's the thing. If they're going to be lazy at home. They're just going to be lazy at the job too. Because a bad worker is just a bad worker. What you said isn't a good argument or point.

If they're not exploiting the remote work feature. Then they'll just exploit another aspect of the job.

You can't base the usefulness of remote work off of ain't $hit employees. Having ain't $hit employees is a managerial problem, not a remote work problem.

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deactivated-6737ee1dc6e37

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@illegal_peanut: It's a lot more controllable in an office with managers, cameras and the like... If that is a bad argument, then I hope you are never in charge of making a company profitable lol. You will need some lessons no doubt.

While I can see pros and cons of both sides of the argument, people will do what they always do, it's not difficult to understand. It's easier to be worthless via remote than it is in an office filled with people that generally care more about what others are or aren't doing than themselves, which ends up in managers figuring out who is or isn't performing how they should. It's like magic, and again, predictable.

When work at home people make these arguments, they also complain when companies want to install software to monitor computer usage and cameras for proof that they are actually working. Run your own company and see how fun it is :D

Either way, have a good one.

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dracuella

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@nickpeck36: I'm a dev and I work half from home (week one, two days at work; week two, two days at home). The days I work from home I am a billion times more effective simply because I'm not being interrupted all the time. I don't have the noise from the office constantly bothering me, I don't have people coming by who 'need a quick meeting' about something that could be handled quicker via Zoom or an email at my own leisure when I'm not in the zone. I can eat when I'm hungry and not in the allotted lunch period, I don't have to queue for lunch, I don't have to waste time walking back and forth to meeting rooms or waiting for the equipment to boot up and connect. I can be in a call with a fellow dev and do effective pair programming without bothering the rest of my colleagues in the office.

Can I slack off at home? Sure. Do I do the dishes or tidy the kitchen while I'm in a meeting? Absolutely. But the fact of the matter is that I get much more done because I have time to actually focus and do what I'm good at compared to when I'm in the office.

And that whole "people just want to work from home so they can slack off"-mentality is complete bs. Give people a good job and pay them what they deserve and they work well and effectively - because having that is in itself an incentive. And as @illegal_peanut said, people who slack at home will do so at work, too. Participate in and draw out useless meetings, 'consult' their coworkers for longer than necessary, take breaks more often, etc.

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illegal_peanut

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@dracuella: Exactly! Just, exactly!

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deactivated-6737ee1dc6e37

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@dracuella: read everything I said, I never said EVERYONE is worthless that works from home…. But companies average it out and generally always come up with the same answer, it’s not usually worth the money.

Splitting it up like how you do is cool, obviously they let you do it for a reason. But face it, most people take advantage of everything they can. If a worker is slacking, I let them go.

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dracuella

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Edited By dracuella

@nickpeck36: I'm not saying slacking workers shouldn't be reprimanded or let go; I'm merely saying if you pay your employees what they're worth, most of them will put in the effort and hours you pay them for. Most people want a good job where they are appreciated. And that's not what monitoring their every move, installing spyware on their pcs, or surveilling them with cameras is. That kind of lack of trust would be enough for me to find work somewhere else.

I don't have global numbers for how well people do working from home but I know that during the pandemic productivity where I work went up by a lot. On average every team managed around 2 days worth of tasks more per sprint than before which is why we still work from home half the time now. There was a study made around and after Covid-19 where I live (I'm not from the US) showing that people were more productive and creative when working from home. The few things that suffered from remote work were the social aspect and all the work-related chit-chat you normally have when taking a break. So iunno, it probably varies from country to country and workplace to workplace but here at least it has been very profitable.

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Dawg9000

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@nickpeck36: "But companies average it out and generally always come up with the same answer, it’s not usually worth the money." citation needed, I'm supposed to believe companies are WASTING money by letting employees DO THEIR JOBS outside of the workplace? Absolute nonsense.

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acidetched

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I don't see how having to go into the office two days a week is all that onerous. It wasn't that long ago that people didn't have remote work options. I think they got spoiled and that's why they're fighting it. In some cases, people from different parts of the country (and the world) were able to get these positions, but since it is at-will employment, they have the right and the ability to make this change.

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Dawg9000

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@acidetched: "but since it is at-will employment" , found the bootlicker. Right to work is asinine, I swear it's always these "I peaked in high school" types who want to make people sit in the office to appease bosses.

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deactivated-6737ee1dc6e37

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@Dawg9000: some that can be trusted at home, even though you know they will screw off a bit, vs the larger % of people that expect to get paid 8 hrs when only working 4-5.. it’s common sense and sorry you lack it.

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PUNKnDRUBLIC

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I don't get it, EVERYTHING Microsoft touches becomes and issue. The OG xbox is one of my if not my favorite console of all time. Ever since then their quality has gone downhill over and over to the point i don't know why they even exist except for software. After going through nine 360's due to rrd, 3 xbox one due to disc read issues. To now have 0 exclusives, its really a bummer because I had high hopes for them. Between poor marketing and leadership from spensor and destroying high quality acquisitions I'm really concerned. I hope they get their stuff turned around, We need more then Nintendo and Sony.

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ParryHotter

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Bethesda has a Quality Assurance department?

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illegal_peanut

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@parryhotter: No comment, just laughter*

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raggedyman

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@parryhotter: my thoughts exactly

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ParryHotter

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@raggedyman: I mean.... looking at all of Bethedas releases of late, I'd have to assume that these people have been on strike for the past 7, 8 years ...

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raggedyman

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Edited By raggedyman

@parryhotter: either that or every release is on beta/early access

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Ayato_Kamina_1

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@parryhotter: I thought that was the modding community.

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PUNKnDRUBLIC

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Edited By PUNKnDRUBLIC

@Ayato_Kamina_1: HAHA

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snakeyees

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Starfield is a good game, it has some boring stretches. The only thing I didn't care for was the ending. I'm sorry people are so critical these days if you think you can make a better game then get to it and stop complaining.

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mogan

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Edited By mogan  Moderator

@snakeyees: I'd much rather pay developers for a better game. Baseless criticism and trolling are one thing, but there are plenty of Steam reviews with enough play time in Starfield to express well founded opinions on it, and many of them are not positive. You don't need to be better at making games than a professional development studio to critique their work.

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Icewood_Frostmoore

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they need to be in the office two days of the week and they are complaining that they need more flexibility?
this is really gets out of hand, I say if they don't want to do their job, fire the lot and get new ones.
if someone doesn't like the requirements of their workplace, they should just quit and look for another job, simple as that.

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deactivated-676d0be3d3464

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@icewood_frostmoore: after being in the US for nearly 10 years, dealing with all demographics and ethnic groups in different capacities, I can assure you: no one group -- NOT ONE -- complains more than white american women. If one didn't have a minimum notion of history, and knew how different peoples have faced unbearable circumstances in different ages, one would believe that NO ONE suffers as much as white american women. Interesting is, as I was reading, I thought: they gotta be white american women. I googled both names mentioned, and voilà, two white american women. Go figure...

To add: not all white american women are like that. But every time I see a ridiculous complaint about how woeful a situation is, I see a white american woman picture

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mogan

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mogan  Moderator

@icewood_frostmoore: I'm guessing the issue is probably that a lot of the QA workers hired during COVID aren't actually near the office they'd need to come into. Or were but moved somewhere cheaper when remote work was fully from home.

That's the issue a lot of tech companies out west are having trying to get employees back in the office; people moved out of the Bay Area because it's so frickin' expensive to live there and have put down roots somewhere homes are affordable.

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Icewood_Frostmoore

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@mogan: the answer would still be the same, think of it like you working for a place and they decide to move the office to a different city, are you going to complaint that they need to stay where they are? the problem is that a lot of times now, people forget that they work for a company, the company doesn't work for them. i don't see the issue, if someone is not satisfied with their job for whatever reason, instead of complaining just quit and get a job with a different company that better fit your needs.

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drnknnmd

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@icewood_frostmoore: why would a game company need QA workers to come into an office at all in this day and age? If anything, you'd think they'd want MORE remote workers, since online is how most people get their games anyway

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Icewood_Frostmoore

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@drnknnmd: well, that would depends on what they are actually testing on a specific day, while in most cases yes, remote or from office doesn't matter, as long as no one leaks stuff, which is why a lot of time qa is being outsourced, which is not so different than working from home.
but sometimes some stuff it is better to qa from the office, which is why I presume they only want two days a week and not back in the office in general.

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mogan

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@icewood_frostmoore: I think the idea is that maybe the company doesn't need people to be in the office two days a week. The place I worked after lockdown was over started bringing people back in purely because the Director said the building felt "too lonely" with only about 30% staff in the office a week.

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Icewood_Frostmoore

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@mogan: my own opinion as someone who is a game developer, and worked from home, using different ways to collaborate and interact with others, and worked from office as well. it's just a complete fiction thinking working from home is better for your work. now if you work at answering phone calls and such, that is another matter, but for this industry, it's just not as effective to work from home, and that's not including the ones that using the work from home to not really work.

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PUNKnDRUBLIC

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Edited By PUNKnDRUBLIC

@icewood_frostmoore: Working from home is not practical at all in my opinion, breeds laziness which is what has flooded the work force since covid. I was considered essential, so I didn't get the luxury to sit at home and make free money.

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mogan

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Edited By mogan  Moderator

@punkndrublic: If there are companies giving away free money, I'd love to know about them. I just assumed everybody's work-from-home experience was like mine and involved still needing to do their job to keep their job.

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PUNKnDRUBLIC

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@mogan: I believe you go to work and earn a living, not sit at home in your PJ's answering phones and laptops, and then get mad when a company says enough, time to come to work like the rest of the work force. Again, that's my opinion and my opinion only .

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Ayato_Kamina_1

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@icewood_frostmoore: A lot of people have a much better work / life balance by being able to work from home. Having to travel 1-2 hours a day (unpaid) to meet in an office for jobs that really don't need it or benefit from it is just unnecessary. These companies claim to care about their employees' wellbeing and mental health and then proceed with these back-to-office schemes.

Covid proved that a different work model is not just possible but in situations actually better. Being able to work remotely has become a very high priority for me in looking for a job.

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Icewood_Frostmoore

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@Ayato_Kamina_1: and I agree with that, but my main point is not that people shouldn't work from home, my point is that they need to quit and find a job that caters to what they want, it's not their place to decide for a company what the company policy should be.

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mogan

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@icewood_frostmoore: Depends on the job. I worked in software development for the government before and after COVID and did my whole job from a laptop. We were already having Teams meetings before the pandemic because our equivalent of business owners were government offices all over. My whole team didn't miss a beat working from home. And when we had to start going back into the office, I was driving 30 minutes to do the same thing in a cubicle I did from my desk at home, just less comfortably.

Some jobs perform better in an office, and game development is a pretty wide field of positions. I'm not going to try to second guess Microsoft or their QA workers on whether these particular jobs really need to be in office, but I definitely support the workers pushing back if they don't think they do.

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Icewood_Frostmoore

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@mogan: But that's the thing: It's not their place to push back against company policy. It's the company that decides policy, not the workers.
A business company is not a democracy; it's a place of employment. Workers need to comply with the policy or find a different job—it's as simple as that.
in my early days, I worked for a small company, we normally started at 1100 and worked till 1800, the owner decided he wanted 3 days out of the week that we work 0800 till 1600 instead, I didn't like it, I didn't push back, I quit and found a job that has the hours I wanted to work. that is no different.

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mogan

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mogan  Moderator

@icewood_frostmoore said:

@mogan: But that's the thing: It's not their place to push back against company policy.

We're going to have to disagree on that. MS may have the final say, but workers shouldn't be expected to just accept any and all changes to their jobs and working conditions without comment.

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PUNKnDRUBLIC

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@mogan: Thats why we live in an at will society, don't like the job you have, get a different one, I have days I don't like what my work throws at me, but like everyone else i have to be a contributing member of society and the owner sets the rules, he took the risk opening the company its his company and if I don't like it, I'm able to leave at anytime.

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Icewood_Frostmoore

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@mogan: that's the point, they don't need to just accept, they can find another job, I don't see the problem with that.

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mogan

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mogan  Moderator

@icewood_frostmoore: Trying to negotiate with the company and reach a compromise is a better option than both sides just saying, 'My way or the highway.'

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Xylymphydyte

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Edited By Xylymphydyte

Oh no!

Anyway.

/clarkson

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s1taz4a3l

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Like all big tech bros, remote work is finished by jan 2025.

All MS needs to do is stall for one more month. They can strike all they want since there is nothing on bethesda pipeline, great opportunity for people in the area to snag average paying office work with benefits.

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