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Bethesda Workers Go On Strike Against Microsoft

After failing to reach a new deal with Microsoft, Bethesda's QA workers are staging a brief strike and demanding better terms.

101 Comments

Last year, quality-assurance workers at Bethesda and ZeniMax studios formed ZeniMax Workers United, the largest certified video game union in the United States. Now that union is putting its collective power to the test in a brief strike against Bethesda and ZeniMax's parent company, Microsoft.

ZeniMax Workers United has been attempting to negotiate a deal with Microsoft over remote-work requirements while also limiting the number of outsourced QA workers who can be brought in on Bethesda's projects. The union didn't say who Microsoft is outsourcing QA work to, but it accused the company of ignoring requests to negotiate.

"They have continually given us their first proposal again and again, and it's become obvious that our different mobilization tactics have not worked," QA test lead Rhyanna Eichnersaid told Inverse.

This one-day strike was called in an attempt to make Microsoft more receptive to addressing the union's concerns.

"Striking isn't fun or ideal, but there's a satisfaction in having a concrete physical action we can do to fight for better work conditions," noted senior QA tester Juniper Dowell. "Hopefully, we can convince them to stop dragging their feet and meet us at the table."

According to Dowell, many of the QA testers were hired during the COVID pandemic when remote work was more prevalent. Microsoft's current requirements call for QA workers to be in the office two days a week, while the union is asking for a more flexible remote policy.

After the strike began, Microsoft issued a statement affirming the company's willingness to "listen and address their concerns at the bargaining table."

If the one-day strike fails to motivate Microsoft to make any concessions or changes, it could lead to a longer strike in the future. But for now, Bethesda's upcoming games, including Indiana Jones and the Great Circle, are not expected to be delayed by the strike.

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mrbojangles25

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Generally I side with strikers by default, but this seems a bit greedy. Two on-site/three off-site days is pretty generous.

If some of those employees were 100% remote because they lived far away and could not commute, then I would understand, but those are exceptions.

Additionally, as others have said, let's be honest here: Bethesda games generally fail at quality passes. For as big as they are, as long as they take to develop, as much money as gets dumped into them...they are glitchy, bug-ridden messes that are unworthy of being purchased in the first quarter of their release until they get some serious patches.

So, sadly, no sympathy here for the striking employees.

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Vodoo

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Edited By Vodoo

Not to mention... I think I can say with confidence that Bethesda QA workers must be the absolute WORST in the industry! Has anyone seen Bethesda games without the ridiculous amount of bugs? It's a running joke in the games industry.

If you're trying to negotiate, you kinda need some sort of leverage, lol. They have NONE. Outsourcing is probably what's eliminating most bugs and MS is keeping them on as a courtesy. I don't think they're going to win this one.

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mogan

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mogan  Moderator

@Vodoo: I see a folks here bagging on Bethesda QA as terrible, but Starfield was probably the most polished game that studio has ever put out. It was boring to play, but I was really surprised by how well it ran and how bug free it was for a Bethesda game. And, presumably, most of that QA work would have been done remotely.

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Vodoo

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@mogan: I think it's probably a safe bet that MS QA people were involved with Starfield, in addition to Bethesda's in-house folks. MS had too much riding on the game and couldn't afford for it to be a failure.

I'm brought back to the absurd state of Fallout 76 at launch, and each release prior to it, and can't help but giggle to myself when I see the QA folks "demanding" anything from MS.

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SebB

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Have they ever heard of the saying: "Do not saw the branch you sit on".

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BDRTFM

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Allowing them to work 3 days a week at home isn't flexible enough? Unless you have a specific, pressing reason why you absolutely have to work from home, put some pants on and get to the office. Saving money on daycare is not a reason. You're supposed to be doing your job and be 100% focused on it. Way too many distractions at home for many to do their job properly and give it their best effort.

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burntrubber41

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@bdrtfm: have u ever worked in an office mate? It’s 10x more distracting than working from home. I mean, I like going into the office, but it’s not for productivity. It’s for building relationships and collaborating. The office is terrible for productivity 😂 people bugging me every 10 minutes to say hi or ask questions. At home, nothing disturbs me. Headphones on, and I code away.

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mrbojangles25

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@burntrubber41: Yeah I just transitioned to an office job after working the production floor and my feelings after working there for a few weeks is "How does anyone get anything done".

Show up. Work a bit.

Meeting

Shoot the shit after meeting

Walk back to office, talk to people along the way/get talked to along the way.

Work a bit.

Meeting. Pointless meeting.

Talk to boss 1

Talk to boss 2

Talk to boss 3

Meeting

Work a bit.

Lunch

Lunch meeting

Shoot the shit.

Work a bit.

Getting towards the end of the day, talk about how much you can't wait to go home.

Like....I take a lot of pride in work and getting things done, especially after 25 years of production blue-collar work, and I can tell you now all the stories I've heard about office workers are true. I might be lucky if I actually do real work for half the day.

I would definitely get more work done at home, even if I "slacked off" as many managers suspect goes on.

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mogan

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Edited By mogan  Moderator

@mrbojangles25: THE best thing about having all my meetings on Teams is that I can get work done during the pointless ones. Instead of taking all day to finish one task because it's broken up by meetings I have to physically be at but won't need to participate in, I can get it done by lunch and then start on the next thing. By Wednesday, I've usually got most of my work for the week done and I'm waiting on people to get back to me.

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SebB

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@bdrtfm: depends on the job. When you have deadlines and daily results are expected, you will be focused daily.

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SebB

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@Dawg9000: exactly! I got much more work done and done faster working from home since 2024, then I ever did before that.

I could focus entirely on what I needed to get done, without someone walking up to my desk, calling the phone on my desk, co-worker asking me questions, and listening to the non-stop chitchat in the office.

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fbplayer1086

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@bdrtfm: unless you have a pressing reason you should be in the office there is no reason to be there.

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BxMxS2004

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There is absolutely no reason why any workers in these types of jobs need to be in the office at all. If the individual employees start slacking, then they need to be brough back in. But employees who continue to work just as efficiently remotely should not be required to go back into the office. The quality of life improvements have been massive for many people and there is no reason to change that unless the individuals are showing signs of poor work. And, in those cases, ONLY the individuals should be forced back to work. My work actually increased in productivity and I was willing to work longer hours remotely, since I was less stressed. Im thankful that my job allows it, but everyone who works a computer-based job should be able to work remotely now.

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Chubby170

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Unions... Go figure.

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Slannmage

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Edited By Slannmage

Well they should try making good games, if I were Microsoft I'd be firing a lot of the dead weight lol.

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Simonthekid7

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Hey @gamespot , Indiana Jones is a game made mostly in Sweden by a swedish team (they also made Wolfenstein games) and the strike is going on in america as i understand it so of course the strike at Zenimax in america is probably not affecting a game largely produced in Sweden to any large extent. A game which has probably been almost finished for a while now.

I think the terms might be quite different for a swedish game company and an american one too. My guess is americans are worse off regarding terms. USA in general has a larger spread in wages as well compared to many european countries. So it is likely some people who work with QA or similar stuff might get a lot less than programmers in america. In European countries the payment gap might be a bit less. It is one of the typical differences between united states and europe. Of course there are payment gaps here in Europe as well, otherwise people would perhaps not try to get an education as much. But it is more significant, the payment difference i mean, in usa probablyt han in europe.

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Vodoo

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@simonthekid7: QA jobs jobs 100% pay less than programmers, here in the States. QA is a secondary, less important function, while programmers are more of the primary. And so they get paid a LOT more than QA.

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Litchie

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Jobs that can be done remotely shouldn't unnecessarily force you into an office. I'm lucky that my boss understands this, and I'm only called in when I'm physically needed. Which is basically never.

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Simonthekid7

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@Litchie: I disagree.. working from home means no one is able to check if you are actually working all the time or if you are just working fast for a few hours to get tasks finished and then do not work. Also, having everyone in the same room or office building is different than "meeting online" in some chat or similar.

But people who really NEED to work from home for various reasons should be able to. The debate hardly ever is about them.

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LordBeefJerky

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Edited By LordBeefJerky

@simonthekid7: All research points towards people being more efficient when working from home. You shouldn’t built all your arguments on prejudice and paranoia.

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mogan

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mogan  Moderator

@simonthekid7: The check is whether the job is getting done. Very few salaried positions are actually paying a person to work every minute of a 40-hour week; the salary covers a specific role and filling that role may not always require a full day's work.

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Dawg9000

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@simonthekid7: "working from home means no one is able to check if you are actually working all the time or if you are just working fast for a few hours to get tasks finished and then do not work"

Kid, are you saying people who work fast should just be paid less? You sound ridiculous

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Litchie

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Edited By Litchie

@simonthekid7: I get tasks to perform and see to it that they're performed, then someone checks that they're performed. Neither I nor the company needs someone looking at me while I'm working, it needs work being done. Works for me and them. I'm not speaking for all jobs, but this is how it is for me.

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Dave1927p

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This is the end of the developer. They’ll be shutdown

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mogan

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mogan  Moderator

@Dave1927p: You think MS is going to shutdown Bethesda because their QA workers are striking?

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Dave1927p

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Edited By Dave1927p

@mogan: I think now that they are unionized MS will give the developer low end games or tasks making it difficult to work there. Or they’ll start up a new company (buy new one or another existing company) where it’s non union And through the next couple years Bethesda will be less relevant, fallout franchise will be sold, gifted to someone else. there will be a massive culture shift in Bethesda, a massive difference in how they are handled by Microsoft, their top workers eventually leaving, and doubt it’ll be positive results for the future of the developer

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Baconstrip78

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@mogan: I was thinking the same thing, like the guy didn’t even read the article.

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BestDad94

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Jeez. Two days a week? Boo-hoo.

Just fire these goofs, hire new ones and get us Elder Scrolls 6. Please and thank you.

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watchmenotreact

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@bestdad94: shut up scab

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Roadcyclist

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@watchmenotreact: if the scab performs better for less, than the original worker better get their butt in gear or get replaced.

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watchmenotreact

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@roadcyclist: first of all union-protected workers consistently perform better because it turns out fair compensation is a much better motivator than screaming at people to work harder.

Second of all, it's unbelievably entitled of you to even imply that these people aren't working hard. You're not anyone's boss here—you're just some random gamer who has no insight at all into the work quality of anyone involved or whether or not their working hours are fair.

You have unions to thank for:

- health insurance

- weekends

- the 8-hour work day

- the existence of overtime pay

- the existence of a minimum wage

- paid time off and sick leave

- most forms of workplace safety regulations

- and much more

So instead of being a scab maybe you should say a huge "thank you" to all of the organized laborers over the past 100+ years who fought and bled for your right to enjoy all of these basic benefits that you clearly take for granted.

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Baconstrip78

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Edited By Baconstrip78

@roadcyclist: How’s the boot taste?

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