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Mass Effect Actor On Why AI Is "Existential" Issue In Ongoing Strike Negotiations

The "repercussions are vast," Jennifer Hale says.

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Video game voice actors in the SAG-AFTRA union have been on strike since July 2024, and one of the chief issues concerns the use of artificial intelligence. Jennifer Hale, who is among the most famous voice actors out there, has commented on the ongoing negotiations and why it's taking so long to resolve. She told Eurogamer, "AI is an existential issue for all of us." Hale is best known for voicing Commander Shepard in the Mass Effect series, along with roles in Baldur's Gate, Metal Gear Solid, Halo, and Overwatch, among many others.

She said the "repercussions are vast" when it comes to AI, and this helps explain why the union and the video game publishers are taking their time to make a deal.

"I've been speaking to people on both sides over the last few months especially and there's a lot to learn on both sides," Hale said. "Some of the decision makers in that room who hold significant power are at the same time quite disconnected from how production happens. There are also many in that room who are deeply connected to the process. So there is such a wide variety of agendas at play."

She went on to say that some people at the negotiating table are receptive to having "productive conversations" about making a deal, while others, whom Hale said represent "large-scale corporate interest," are not willing yet to make a deal out of a concern for "profit protection in the future."

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SAG-AFTRA video game performers also went on strike in 2016, with work stoppage spanning 18 months. Hale was involved in those discussions, too, and she said a key difference between the strike of 2016 and 2024/2025 is that the two sides had productive side bars without attorneys involved.

"My understanding is that in this particular negotiation up until very, very recently, they haven't been allowed to talk to each other. They can each talk to their attorney, and then the attorneys talk to each other. And until you have the people with the vested interest having the conversations, all that's happening is billable hours are going up," she said, referring to attorney fees.

Overall, Hale described the two strike periods as being "vastly different," in part because the world is "much more polarized," with people living in "crazy echo chambers."

"A great negotiation ends up with everybody being a little unhappy. I think it's really important that we all remember, that is the definition of compromise. We're not in there to get our way. We're in there to protect our future," she said.

Back in August 2024, just after the strike began, Hale also spoke about why the fight against AI is so imperative.

"AI is coming for all of us," Hale told Variety. "Because the truth is, AI is just a tool like a hammer. If I take my hammer, I could build you a house. I can also take that same hammer and I can smash your skin and destroy who you are."

Beyond voice acting, many are concerned that the rise in artificial intelligence technologies could negatively impact jobs done by humans. Recently, Microsoft admitted that AI will lead to job losses.

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Avatar image for GalvatronType_R
GalvatronType_R

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Hale is 100% correct. Not just voice actors but AI is an existential threat to all industries that does not require blue collar hands on work. There is nothing stopping game studios from using AI generated voice work instead of voice actors if it’s cheaper and more expedient.

Unfortunately AI is already unleashed and part of the inevitable future. I just wish a lot of these fat overpaid c-suite stooges could be replaced by AI along with regular line workers.

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Avatar image for Ayato_Kamina_1
Ayato_Kamina_1

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Companies are always going to look to cut down on cost expenditure. The reason they pay their CEO 25 million a year is because he's going to do everything in his power to squeeze as much as he can from as little as he can. That means shifting work from hundreds of employees to a couple of people and a machine where possible.

Problem with AI is it's not just the invention of a single new thing... it's the invention of something with the potential to replace soooo many roles that previously needed a human. That kind of impact is going to have very adverse effects on the job market for individuals.

Big Johnny CEO won't care, he'll still be getting his 25 million in stocks bonus a year and buying that 6th holiday home. But you and me? it's gonna push down our marketable skills and our desirability in the market.

So I agree there needs to be an agreement in place, it'll probably just slow down the eventuality of these roles being done by AI in the future, but it will give the market time to shift at least, without displacing thousands of workers in a short period of time.

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Dushness

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"profit protection in the future."

people just want to get paid in the future for their work

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YumeriaYumi

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I am not a fan of AI. At least not fully. However, I do not think it will be stopped. If I was a corporation, I would put all my eggs into that basket. This strike would only make my desire for AI stronger. I know why they are doing it, but this will have a larger negative impact on their future. No deal they make will stop AI forever. Even if one is made. As time passes, AI will get better. Sooner or later the voices it makes will possible far surpass what humans can do. So a when a contract expires the companies will just fire them all and be done with it because the strike cost them money and AI will be "free" in a sense. As for me, a gamer. As worried as I am about what AI will do to the future, I am all for it in gaming. Too many slowdowns from humans not doing/caring about their jobs. Sadly, it will be everywhere, not just in game companies. I saw a video about a young kid "bragging" about personal days and something like stress down days and his company had to deal with it and him not being at work for them at least once a month which did not include sick/personal time. I saw that, and it is obvious why they want AI doing work.

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jenovaschilld

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@YumeriaYumi: I feel labor should fight for all it is worth. AI will eventually replace voice actors, and just like the industrial revolution, assembly lines, and computerization, it will move the work force in vastly new directions - for the good. But often times on the backs of that labor.

The biggest thing with labor strike right now, is who is accredited for their work (when an ai is trained on say Jennifer Hale's body of work and used in a video game), who gets credit, who gets paid, and can that person take their past body of work and use that for pay negotiations later on. See in Japan, any worker in certain fields was not allowed to use their past body of work as a negotiation for higher pay elsewhere. A company would claim all work and only acknowledge that they worked for them. That was just, how they felt, a worker was part of a company, and their work was not individual. It also kept pay low even amongst high demand.

Here in the states, workers do have rights over their body of work, and laws on the book in regards to it. They as creators, artists, developers,- had better fight for what they are now, in order to direct the future of their fields. AI will change all work as we know of, it will get rid of many jobs, it will create just as many more. Better to get to a position of steering then, being dragged along.

Just because an inevitable object is coming at you, doesn't mean you are without any control, do not lay down and let it roll over you.

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Guavington

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Bad news kids, technology comes for us all. Just ask Blockbuster video workers, one-hour photo shop employees, or milk men. This woman is trying to stop a tidal wave with a cereal bowl.

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CarlitosWay

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@guavington: I dont know, the milk man keeps coming by my house, and I'm lactose intolerant!

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SkootDiggityDog

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@CarlitosWay: You don't get the new digital milk?

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Xylymphydyte

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Edited By Xylymphydyte

@guavington: 100% this.

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