Excellent game. Terrible Support

User Rating: 2 | Eden Eternal PC
After spending over 200 hrs on Eden, I have honestly enjoyed the majority of my experience. Game-play, community and competition are top notch even compared to the mmos giants (WOW, GW2 etc).

However, the only down fall to this game is the publisher Aeria. Their customer support is terrible, most of the times you feel like you are talking to a robot. Whenever, you want to argue anything they simply use the " please comply with our terms of services" or otherwise I would be banned. Most funniest incident that comes to my mind was my friend linked a funny puu.sh image in-games and I responded "LOL dafak?" in which I received a 3 day ban. When i tried to explain to them what had happened, they replied "You used inappropriate language in game.Inappropriate language is not tolerated anywhere in game." If you are looking for a mmo where you have fun with a group of friends, definitely give eden eternal a pass because Aeria entertainment does not understand customer support nor how to give their player's a good experience

game-play 8/10, support 1/10

Overall 2/10