EA sadly is the worst gaming company. I have been playing blizzard and other companies games for many years and having all the respect and care that any player deserves. On the other hand, EA who develops one of my favourite games, FIFA, are bunch of careless people who put their customers' satisfaction as their bottom priority. I had so many issues with them over last couple of years and I always end up talking to people who know nothing about what I am talking about and END up with email saying we still cant help!!
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