GameFAQs refusing to delete a message board account, suspended AFTER that for asking it be done?

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imanerd11

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#1 imanerd11
Member since 2013 • 29 Posts

GameFAQs gives the feedback form specifically for requesting message board account deletion.

I submitted that form and was forbidden from sending more feedback requests because I was told that feedback form is not for that purpose, even though it clearly states it is: http://www.gamefaqs.com/feedback?type=28

They refused to delete my account to begin on the basis it was "banned" even though it was NOT and I EASILY opened a new thread where people replied, with no problem, so that was ill-responded.

Then I am suspended for disputing that the moderator can force me to, quote: "embrace your [my] role as a data-point," according to OFFICIAL company-stated GameFAQs policy on the matter. ToS and policy are a LEGAL CONTRACT.

I am legally allowed to request account deletion according to their ToS, and I was refused that based on "facts" which were consistently and continuously proven incorrect. I want my account on there, imanerd11 deleted, because policy is a legal contract agreed to when membership is created, and it is a legal infraction according to tort law, to break that policy!

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imanerd11

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#2  Edited By imanerd11
Member since 2013 • 29 Posts

I have the response from the moderator and the the feedback form.

While I am suspended NOW for obliging them to follow OFFICIAL policy, I was NOT suspended at the time of my deletion request, so that logic can't apply here.

As a result of this blatant disrespect of the company rules/policy, I am unable to delete either - something which breaks the ToS given my right to delete my data when NOT suspended.

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Byshop

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#3 Byshop  Moderator
Member since 2002 • 20504 Posts

This forum is for reporting bugs and providing feedback for the Gamespot website specifically. We cannot help you with other CBSi properties. We also do not have the ability to delete accounts at this time, but we can ban them at your request if you'd prefer to do that.

-Byshop

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imanerd11

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#4 imanerd11
Member since 2013 • 29 Posts

Can't you contact the admins of the other site? And it is feedback, I saw other topics with similar problems, which is why I posted.

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Byshop

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#5 Byshop  Moderator
Member since 2002 • 20504 Posts

No, we have no predefined communications or escalation channel through which we can assist you with other CBSi properties. Our area of responsibility and influence begins and ends with the Gamespot forums and article comments.

-Byshop

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#6 Byshop  Moderator
Member since 2002 • 20504 Posts

Per your request, your account has been banned.

-Byshop

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zanelli

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#7  Edited By zanelli  Moderator
Member since 2006 • 1224 Posts

Hi there. As Byshop said we have no contact or interaction with GameFAQs or it's staff. You can however find out more information and get in contact on the site here or contact CBSi directly here.

Regards, z