keep getting signed out

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chaosa1

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#1 chaosa1
Member since 2007 • 98 Posts

Hi, every time I enter gamespot it tells me i need to log in.

It started being like just a few days ago, it was fine until then, and I haven't changed any settings.

It's really annoying, please help

Thanks.

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Smashbrossive50

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#2  Edited By Smashbrossive50
Member since 2009 • 3915 Posts

@chaosa1: I know that feel bro,but account safety is always #1. back in the Old Site,I remember that this account I logged in stayed for like 18 days straight untouched. Now it's all safety measures, with that,I'd tolerate with the "log in required" to prevent account theft and vandalism.

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dab198

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#3 dab198
Member since 2003 • 3934 Posts

@Smashbrossive50 said:

Now it's all safety measures, with that,I'd tolerate with the "log in required" to prevent account theft and vandalism.

If you're concerned about your own account, that's why the logout button exists. The 2 week login cookie works fine for me.

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Smashbrossive50

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#4 Smashbrossive50
Member since 2009 • 3915 Posts

@dab198: nah...I think it's great to have cookies and caches removed very often or go private,as that's the way accounts are in safe conditions,no one is allowed to post something the original person isn't happy about or damage the whole thing the original person shouldn't. You don't want that thing to happen,it's ok....this is just between the person who created the account and safety regulations to prevent getting hacked.

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AcidTango

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#5 AcidTango
Member since 2013 • 3599 Posts

Yeah I'm having that too. Thought it was only me. Must be an issue or something.

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thehig1

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#6 thehig1
Member since 2014 • 7555 Posts

yeah I've noticed it too, really annoying when it happens on mobile because it takes me ages to log back in

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wemmick

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#7 wemmick
Member since 2013 • 372 Posts

@chaosa1: We haven't seen this behavior - it could be a corrupted cookie of some sort. Can you try clearing all gamespot.com cookies and your browser cache?

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chaosa1

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#8 chaosa1
Member since 2007 • 98 Posts

@wemmick: I tried it, but it doesn't help..

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wemmick

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#9 wemmick
Member since 2013 • 372 Posts

@chaosa1: What browser/OS are you using?

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chaosa1

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#10 chaosa1
Member since 2007 • 98 Posts

@wemmick: chrome, windows 7

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wemmick

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#11 wemmick
Member since 2013 • 372 Posts

@chaosa1: Does it happen on other browsers? Other PCs?

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chaosa1

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#12 chaosa1
Member since 2007 • 98 Posts

@wemmick: nope.

but again, It started being like just a few days ago

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tsunami2311

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#13  Edited By tsunami2311
Member since 2003 • 1840 Posts

I think it more of bug on the main page, cause the main page say i need to log in yet it remeber i use the black layout, and soon as i click any link to someplace else on gamespot i show as i am loged in, it seem the initial load of gamespot does not show you are loged in even though you are.

Yestereday i thought that was the issue, so i delete all my cookies and restart the process of getting to keep me loged in every time i visited, but kept telling i not loged in so i keep deleting the cookies and trying again, I then realized if i click any other link on gamespot after the initial load it show me as logged in, So i figured it the initial load of gamespot that is bugged, your really loged it it just dont show.

It not like its the first time the main gamespot page had "issues"

Cyberfox/Firefox Win 7

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wemmick

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#14 wemmick
Member since 2013 • 372 Posts

@chaosa1: If it works in other browsers, then there much be something unique to that Chrome/Win 7 setup you have. Usually clearing cooking and the browser cache will solve issues like that, but if not, it could be due to a rogue browser extension. I'm afraid there's not much we can do on our side at this point. : (

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GarGx1

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#15  Edited By GarGx1
Member since 2011 • 10934 Posts

@wemmick: I have the same problem with Internet explorer and Chrome on Windows 8.1

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wemmick

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#16 wemmick
Member since 2013 • 372 Posts

@tsunami2311@GarGx1@chaosa1 We found something that may have been causing these issues and just pushed the fix live. Could you guys take a look and let us know if it's any better? Thanks!

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GarGx1

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#17 GarGx1
Member since 2011 • 10934 Posts

@wemmick:

I've refreshed and stayed logged in, where as before I was getting logged out.

I've cleared my browsing history completely and logged out. I then logged back in and shut my browser. Was still logged in when I loaded GS back up.

Done a complete restart of my PC, re-loaded GS and was still logged in.

Looks to me like it's fixed, thanks.

I'll let you guys know if it glitches again.

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tsunami2311

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#18 tsunami2311
Member since 2003 • 1840 Posts

I was never getting loged out there was just bug where the main page on first load showed me as I wasnt loged in when i really was cause any other link i clicked on the site show me as logged in.

But the bug where the initial loading of the page show me as not loged in is fixed

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chaosa1

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#19 chaosa1
Member since 2007 • 98 Posts

@wemmick: looks better now, thanks :)

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wemmick

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#20 wemmick
Member since 2013 • 372 Posts

Great, thanks for getting back to me, guys!

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lamprey263

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#21  Edited By lamprey263
Member since 2006 • 45433 Posts

It's been doing this to me quite often lately too, what's the deal? Seemed to only happen when I closed my browser though.

EDIT: oh, says its fixed, hope so