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hazardousracerx

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#1 hazardousracerx
Member since 2005 • 25 Posts

I cancelled my subscription several weeks ago and was told it would not be renewed. Well, my card just got charged a renewal fee. I want my money back!! I did not want it renewed.

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gmax

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#2 gmax  Moderator
Member since 2005 • 6865 Posts
All billing issues have to go through Customer Support. They always have a backlog, so be prepared for it to take some time. When you contact them, give them all the details you can clearly and concisely; don't assume they know everything.