They opened a Play N Trade around the corner from me here on Long Island, NY and I must say that your experience with them is limited to your local store. Each store is privately owned and so the customer service, policies, and trade in values pretty much vary from store to store. One thing you seem to be making misleading is that they have a "hidden" disc repair machine under the desk. First off they advertise on their main website that they do disc repair and offer it as a service to get scratched games working again. They don't secretly repair games without you knowing.
When I have purchased new games they have been sealed in the plastic unlike Gamestop who gives you USED games and claims that they are the "last copy from the shelf" and puts a **** sticker over the opening of the box to keep it closed on top of all the price stickers they **** put all over the box itself which causes you to have to scratch off all the glue leftover on your case. SO ANNOYING.
So far the Trade-In values there are better then Gamestop by a couple of dollars. But even a dollar more is a better deal but I still say to sell your games on ebay or craigslist because I always get atleast 80% of the original price I paid back. Play N Trade also allows you to try any game you want before you buy it and they also carry retro consoles and games including collectors items and rare games. You can buy an original Coleco Vision or an Atari if you want and they also take any system in for trade. You could trade your old N64 or SNES or NES if you wanted or you can buy one for mad cheap and get some great old games for good prices.
All in all Play N Trade is way better then Gamestop.
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