GameStop sold me a broken game

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BudFudlacker09

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#1 BudFudlacker09
Member since 2009 • 163 Posts

It's a used PS2 game. It just freezes up at the opening credit screen. The disc is scratched to ****, but I didn't notice that until I got home and opened it.

Can I get a refund or only exchange it for store credit?

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gamegod

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#2 gamegod
Member since 2002 • 2497 Posts

you have seven days to return it and get a full refund ora different game

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kingdavid562

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#3 kingdavid562
Member since 2010 • 1173 Posts

just return it...

and if you pass the 7 days just make a big deal that is was broken..

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Black_Knight_00

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#4 Black_Knight_00
Member since 2007 • 78 Posts
Happens. Next time check the disc before buying.
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Iceman8012

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#5 Iceman8012
Member since 2004 • 827 Posts

you have seven days to return it and get a full refund ora different game

gamegod
30 if it is used
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wizdom

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#6 wizdom
Member since 2003 • 10111 Posts
[QUOTE="BudFudlacker09"]

It's a used PS2 game. It just freezes up at the opening credit screen. The disc is scratched to ****, but I didn't notice that until I got home and opened it.

Can I get a refund or only exchange it for store credit?

return it and get another game, problem solved.
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Greyfeld

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#7 Greyfeld
Member since 2008 • 3007 Posts
[QUOTE="gamegod"]

you have seven days to return it and get a full refund ora different game

Iceman8012
30 if it is used

7 if it's used. I'm pretty sure 30 for new games, unopened, with the receipt. i could be wrong though.
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Ownejj

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#8 Ownejj
Member since 2008 • 144 Posts

Ok heres what you do, walk in the shop. Throw it at them yelling " It's broken, gimme ma moniez!"

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deactivated-57ad0e5285d73

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#9 deactivated-57ad0e5285d73
Member since 2009 • 21398 Posts

Shrink wrap it and sell it as "new" on ebay.

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Iceman8012

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#10 Iceman8012
Member since 2004 • 827 Posts

[QUOTE="Iceman8012"][QUOTE="gamegod"]

you have seven days to return it and get a full refund ora different game

Greyfeld

30 if it is used

7 if it's used. I'm pretty sure 30 for new games, unopened, with the receipt. i could be wrong though.

When I used to work there it was 30 used and 7 new and I believe it still is

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BudFudlacker09

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#11 BudFudlacker09
Member since 2009 • 163 Posts
Had to wash it in dish soap three times and cover it in toothpaste twice, but it works now.
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Canvas_Of_Flesh

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#12 Canvas_Of_Flesh
Member since 2007 • 4052 Posts
Any video games that I buy, whether they're used or new, I always open in the parking lot before I leave, just in case there is something wrong with them. It's served me well.