So people just dont like Gamestop?

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Scryer999

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#1 Scryer999
Member since 2006 • 238 Posts

I know they screw you over for trade ins, but other then that i cant really see what the problem is

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RiskAverseStock

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#2 RiskAverseStock
Member since 2010 • 110 Posts

Isn't the whole point of trade-ins the fact that you're screwing yourself over financially? You get rid of the game you don't want, you get a little bit of money or credit from it, and Gamestop gets a new game to sell. It works out for all parties.

Gamestop's not bad. I actually like going there.

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Flamecommando

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#3 Flamecommando
Member since 2003 • 11634 Posts

Ehh. For the most part I like Gamestop. I've only had a few minor issues with Gamestop.

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DeathStar17

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#4 DeathStar17
Member since 2005 • 4858 Posts
Yep they screw you royally. I just buy my used games online from other people. There is simply no need for a middle man to take money and offer no service in return (other than for maybe a warranty for a week or two).
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Legendaryscmt

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#5 Legendaryscmt
Member since 2005 • 12532 Posts

These are the two main complaints I see:

1. "They rip you off when you trade in your games". So? Gamestop isn't the only one that does 'rip-offs' for trading in used materials. What people don't understand is that Gamestop is a business, and henceforth will try to make a profit on everything they sell. They're not forcing you to trade in your games, so just do it elsewhere and stop complaining.
2. "I get bad customer service". Goes for every single store out there. Just because you get treated like crap at store A doesn't mean that you will at store B. And even so, if you do get bad customer service, why not do something about it so others that shop there will get a better experience? A simple letter to the store manager describing your store experience does wonders.

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MathMattS

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#6 MathMattS
Member since 2009 • 4012 Posts

I like Gamestop alot. At one of my local stores, I'm friends with the folks who work there.

I do wish Gamestop would give you more money for your trades (even though every time you call them, they answer, "Thank you for calling Gamestop, where you get top value for your trades..."). But as has been said in this thread, Gamestop is a business and it's their goal to make a profit.

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QuistisTrepe_

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#7 QuistisTrepe_
Member since 2010 • 4121 Posts

Gamestop was a barely enjoyable experience before they bought EB Games, but after the fact things have only gotten worse. Their trade-in values are a bigger joke than they ever were, the shopping experience feels like borderline harassment, all the signage and displays are migraine-inducing, and they hire some of the dumbest, inept people imaginable. It's almost as if store managers and district managers go out of their way to find the least talented people who apply.

When it's all said and done, the waiting time for purchased items off of eBay and Amazon isn't an inconvenience at all by comparison.

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morrowindnic

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#8 morrowindnic
Member since 2004 • 1541 Posts

Reasons why I don't like gamestop:

1. They screw you over. If you want to sell a game, you could probably sell it for more then double on craigslist.

2. They open ALL of their games.

3. They will sell you broken games.

4. Their employes are biased.

5. Extreamly small PC section.

6. The whole company is a **** one.

7. They try to sell you crap you don't want.

I can keep on going if you want.

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James161324

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#9 James161324
Member since 2009 • 8315 Posts

My only complaints are.

1. Trade in values aren't that great. But if you go sell it on the internet. You have to wait like a week for your money. Hope that the post office doesn't loose it. And then hope your don't get screwed over. So you may get 5-10 less for a game. But there's no chance your going to loose everything. Plus you get it same day.

2. They try to sell you everything.

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SyncopatedDance

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#10 SyncopatedDance
Member since 2009 • 46 Posts

My only real gripe with Gamestop is that I have to insist on them giving me a sealed copy of a new game. I learned this the hard way years ago when I purchased a "new" game there, got a unsealed copy, and left the store only to discover my "brand new" game had a few scratches. I just hate getting crap from them when I insist on the sealed copy.

I don't trade in games but if I did...hey Gamestop is there to make as big a profit as possible (like any corporation) and if people are going to willingly accept the pittances they pay, then I guess Gamestop has a great business model going.

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Im_single

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#11 Im_single
Member since 2008 • 5134 Posts

Reasons why I don't like gamestop:

1. They screw you over. If you want to sell a game, you could probably sell it for more then double on craigslist.

2. They open ALL of their games.

3. They will sell you broken games.

4. Their employes are biased.

5. Extreamly small PC section.

6. The whole company is a **** one.

7. They try to sell you crap you don't want.

I can keep on going if you want.

morrowindnic
So much misinformation my head hurts. 1. Don't sell them to GS? Simple. 2. This is a flat out lie 3. and you can return them for a refund 4. Don't ask them for advice, and many people hold bias, never have I experienced it at GS 5. Yes, much like every other store in the world that isn't found online 6. Don't get this one 7. Don't buy it Keep going, please do.
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bluezy

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#12 bluezy
Member since 2004 • 29297 Posts
I don't mind shopping there for the occasional new game (and used, I can sometimes find great deals, like Saints Row for $5, or Metroid Prime 3 for $10). However, I will never again trade in there. They totally do rip you off, and I find myself getting much, much better value through Goozex.
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Crimsader

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#13 Crimsader
Member since 2008 • 11672 Posts
I don't hate it because I never shop from there, haha :P
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PogostickJesus

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#14 PogostickJesus
Member since 2009 • 25 Posts

Reasons why I don't like gamestop:

1. They screw you over. If you want to sell a game, you could probably sell it for more then double on craigslist.

2. They open ALL of their games.

3. They will sell you broken games.

4. Their employes are biased.

5. Extreamly small PC section.

6. The whole company is a **** one.

7. They try to sell you crap you don't want.

I can keep on going if you want.

morrowindnic
The company screws you over mainly. Small percentage of people actually will try to screw you over. I always try to tell people to sell their systems and games on craigslist if they are getting crap for them or I'll buy the game from them for 5 dollars under the pre-owned sale price if it is a game I actually have interest in it. We don't open all the games, only those for representation on shelves. Depending on people doing TOH(Title On Hand) there should only be 1-3 opened depending on when store policies change. There are people that will sell games that look like they have been used to slide across hardwood floors. Those people should be fired. Most are biased and the sad thing is that gamestop signs their checks but they think they are allowed to be biased due to their personal opinion. Personal opinions do not belong in the work place unless it is about madcatz products. haha Only GPG, Reservations and Game Informer/Edge Cards are the only thing they should be selling you unless it is something they think you might be interested after talking to you on the floor or at the counter. I concur with the PC section statement. It's horrible. I also miss the DVD section. The company does suck compared to EB Games... It was a sad day in Video Game Retail history. An example of what america would be like if hitler won. Darn, I miss EB Games, it was fun to work and we got more done. Now it is micro-management and less of the prior.
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DJ-Lafleur

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#15 DJ-Lafleur
Member since 2007 • 35604 Posts

I have nothing against it. I might not ever trade in games there ever again, but I still don't mind buying games from them if they have the game(s) I want available.

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SteveTabernacle

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#16 SteveTabernacle
Member since 2010 • 2584 Posts
They sell blatantly used games as new in my area. I also once bought a used 360 game, took it home and found it was too scratched to even play, (and now have this issue again with GTA4) but my lost my receipt. I decided, oh well I'll just trade it in and get a few bucks off the new used copy. Right? I tried to trade it in and the clerk, same one who sold it to me in the first place, informs me he can't take it because it's too scratched up and likely doesn't work. O.o Well yeah, I can verify that, thanks. Besides that, I don't have many issues with them, and if I do I keep them to myself, they are very defensive people online. Probably backed up anger that they aren't allowed to express in real life bubbling out.
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ResEv

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#17 ResEv
Member since 2002 • 205 Posts

I have no problems with gamestop. There's no problem with buying used games from them seeing as how they have a 7 day return policy with used games. And with the issue of them 'ripping' people off with trade in value, like many people have stated in this thread, its a business and they'll always need to make money to stay in business.

With that being said, I do have a problem when the guys behind the counter constantly try to sell me things that I have no interest in. I'm constantly on gamespot.com and gametrailers.com and read game informer and the Playstation magazine, so I know what I want whenever I go in the store. Having to hear "what about this game; what about that game" all the timemakes my eardrums bleed.

And I know this doesn't happen at all gamestops, but I really hate when they hire people who don't know crap about games. Its like seriously whats the logic in that?

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Grammaton-Cleric

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#19 Grammaton-Cleric
Member since 2002 • 7515 Posts

Gamestop was a barely enjoyable experience before they bought EB Games, but after the fact things have only gotten worse. Their trade-in values are a bigger joke than they ever were, the shopping experience feels like borderline harassment, all the signage and displays are migraine-inducing, and they hire some of the dumbest, inept people imaginable. It's almost as if store managers and district managers go out of their way to find the least talented people who apply.

When it's all said and done, the waiting time for purchased items off of eBay and Amazon is isn't an inconvenience at all by comparison.

QuistisTrepe_

1. Trade in values at GS are pretty much the same as anywhere else. They base those values on the influx of titles and the demand and rate of sale for the games they take in. That's why some games keep their value while others see the value tumble rapidly. I've traded software into a number of different places and GS is no worse than anyone else and as a point of fact they offer various promotions that consistently up the value of the games you trade in, along with the (optional)MVP card. I've actually made small profits on some of my trade-ins due to these promotions.

2. Any retailer pushes product, be it extended warranties, extra accessories, etc. I've found a polite "No thanks" works wonders.

3. The signs and advertisements being "migraine-inducing" is a nonsensical point. All stores utilize copious advertising and GS is no worse than any other retail outlet I've shopped in.

4. The notion that the staff is dumb is nothing more than a broad generalization rooted in either your own personal experience or your regurgitating of popular opinion. In my experience, the staff at GS tends to be far more knowledgeable than what is found in most other retail stores but bear in mind that these are essentially minimum wage positions so if you expect college educated programmers and developers running a GS location you are being unrealistic. That said, compared to most of the employees I've dealt with in places like Best Buy, Wal Mart and Target, the employees at GS come off as fairly well-versed in the medium.

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Legolas_Katarn

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#20 Legolas_Katarn
Member since 2003 • 15556 Posts

Reasons why I don't like gamestop:

1. They screw you over. If you want to sell a game, you could probably sell it for more then double on craigslist.

2. They open ALL of their games.

3. They will sell you broken games.

4. Their employes are biased.

5. Extreamly small PC section.

6. The whole company is a **** one.

7. They try to sell you crap you don't want.

I can keep on going if you want.

morrowindnic

1: Why would you trade games in at Gamestop. I never understood why people act like they have no other options. Gamecrazy had the same trade in values. Trade in value is almost always terrible no matter where you go.

2: No, they don't. Also, even if they did unless you are buying a game to collect and you plan to never open it, who cares. I'm speaking as someone who has over 400 games, never trades anything in, and always wants everything complete and in good condition. If I see an open game look at the disk and find it in perfect condition, find the directions in perfect condition, and find the box in perfect condition then all they did was save me some trouble and some space in my garbage.

3: What? Why don't you just look at the disk? They refund you if it is broken. That should be something you are happy about. If you complain about them giving people nothing for trade ins then when people get money by giving them broken games you should be happy the company you hate so much lost money and was taken advantage of.

4: Of course some of them are, some of Gamespot is biased so what? I've never come into a store asked for a game and got, "**** your system and we don't carry that game cause it are the sux!" from the employee in response. Employees can't know about every game in existence, it would be very difficult to hire people that know about just about every game. From my experience they have been pretty good for the most part, the ones I know have all been fans of the newer and older SMT and Persona titles, have been playing games for at least a decade, want 3D Dot Game Heroes for the nostalgia, play new games like CoD and Halo, know about more obscure Shooters, RPGs, and Adventure games.

5: That is true. Knowing that you could just go to a store though, or preorder it at Gamestop so they get it in. Also it makes sense it would be small since PC games don't get traded in.

6: ....So are most companies. Most big companies like Gamestop make horrible decisions, don't care about their customers, don't care about employees or their managers, and upper management seems hell bent on running the company into the ground (Gamestop, Wal-Mart, Game Crazy was already run into the ground by idiots, etc)

7: I've never had that happen except when they are on the phone and say only what they have to for whatever promotion or whatever game is coming out. I've had them try to sell me a membership, which I always by because with all that I get I would be stupid not to. I have them try to get me to preorder which also makes sense for the store to know how many copies of a game they should get in (or in some games case if they should get any at all), I get whatever bonuses come with it, and I could always cancel for a full refund. I've never seen an employee recommend something that I wouldn't to people. Yes, please go on, maybe you will find one good reason to hate them.

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Alter_Echo

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#21 Alter_Echo
Member since 2003 • 10724 Posts

Why trade in a game for $5 worth of store credit so they can sell it used for $29.99 when i can undercut them and sell it for $20 myself?

I really cant understand why anyone goes there. The entire place is pointless. They have in my experience the most undertrained employees i have ever seen in large nationwide retail store.

If i want to buy a game at retail im going to go to best buy or Walmart where i can walk straight in, grab the game and walk out and NOT stand behind some kid in line for an hour while he trades in 400 DS games and eleventy thousand yugioh whatevers.

Everything they offer can be done more efficiently somewhere else.

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deactivated-5bb421ab1b937

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#22 deactivated-5bb421ab1b937
Member since 2010 • 354 Posts

You lose so much money buying and selling to gamestop.

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QuistisTrepe_

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#23 QuistisTrepe_
Member since 2010 • 4121 Posts

[QUOTE="QuistisTrepe_"]

Gamestop was a barely enjoyable experience before they bought EB Games, but after the fact things have only gotten worse. Their trade-in values are a bigger joke than they ever were, the shopping experience feels like borderline harassment, all the signage and displays are migraine-inducing, and they hire some of the dumbest, inept people imaginable. It's almost as if store managers and district managers go out of their way to find the least talented people who apply.

When it's all said and done, the waiting time for purchased items off of eBay and Amazon isn't an inconvenience at all by comparison.

Grammaton-Cleric

1. Trade in values at GS are pretty much the same as anywhere else. They base those values on the influx of titles and the demand and rate of sale for the games they take in. That's why some games keep their value while others see the value tumble rapidly. I've traded software into a number of different places and GS is no worse than anyone else and as a point of fact they offer various promotions that consistently up the value of the games you trade in, along with the (optional)MVP card. I've actually made small profits on some of my trade-ins due to these promotions.

2. Any retailer pushes product, be it extended warranties, extra accessories, etc. I've found a polite "No thanks" works wonders.

3. The signs and advertisements being "migraine-inducing" is a nonsensical point. All stores utilize copious advertising and GS is no worse than any other retail outlet I've shopped in.

4. The notion that the staff is dumb is nothing more than a broad generalization rooted in either your own personal experience or your regurgitating of popular opinion. In my experience, the staff at GS tends to be far more knowledgeable than what is found in most other retail stores but bear in mind that these are essentially minimum wage positions so if you expect college educated programmers and developers running a GS location you are being unrealistic. That said, compared to most of the employees I've dealt with in places like Best Buy, Wal Mart and Target, the employees at GS come off as fairly well-versed in the medium.

1) False. Game Crazy (R.I.P) and other small Mom and Pops/smaller chains are typically more competitive than Gamestop. Trade-in values can generally be bypassed through selling on eBay where I have made more money.

2) Nice try. Having actually been an employer at the retail level, I know the difference between "pushing product" and conduct that borders on pestering and harassment. Gamestop does not and has not maintained a culture where the customer's needs come first. Having visited many of their stores in many cities and states, this is clearly evident. It's either overly aggressive sales boys or the stereotypical hands-off type who are sorely lacking in people skills.

3) Whatever.

4) As you've clearly demonstrated that you don't know what you're talking about, I'm just going to skip this. On a side note, I'm amused at someone who complains that I'm regurgitating popular opinion while countering with baseless generalizations.

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SteveTabernacle

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#24 SteveTabernacle
Member since 2010 • 2584 Posts
I now get the feeling this thread will not end well.
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albatrossdrums

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#25 albatrossdrums
Member since 2008 • 1178 Posts
Honestly, I've read SO many threads about this here and on other sites like gametrailers and I think it's all a bunch of nonsense. I'm left with the impression that most of the posters who go on and on venomously about gamestop are kids who don't really know anything except that they do not want to pay for anything and think they should get whatever they want whenever they want it. Off to e-bay with you and online ordering, I say. No one is forcing you to walk in to that store.
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QuistisTrepe_

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#26 QuistisTrepe_
Member since 2010 • 4121 Posts

Honestly, I've read SO many threads about this here and on other sites like gametrailers and I think it's all a bunch of nonsense. I'm left with the impression that most of the posters who go on and on venomously about gamestop are kids who don't really know anything except that they do not want to pay for anything and think they should get whatever they want whenever they want it. Off to e-bay with you and online ordering, I say. No one is forcing you to walk in to that store. albatrossdrums

Someone brought up the topic and we're discussing it. Sort of like how no one forced you to reply to this topic, but you chose to. As a consumer, I choose not to shop at Gamestop because the shopping experience isn't too enjoyable for me and nine times out of 10 their deals pale in comparison to what I get elsewhere. How exactly does that sound childish in any way?

We're not "kids who don't really know anything except that they do not want to pay for anything and think they should get whatever they want whenever they want it." We're consumers, and as consumers we're likely to voice our opinions on such matters. As the saying goes, "the customer is always right."

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SteveTabernacle

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#27 SteveTabernacle
Member since 2010 • 2584 Posts
The real version of that saying is "the customer should always be led to believe that they are right, within reason".
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albatrossdrums

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#28 albatrossdrums
Member since 2008 • 1178 Posts

[QUOTE="albatrossdrums"]Honestly, I've read SO many threads about this here and on other sites like gametrailers and I think it's all a bunch of nonsense. I'm left with the impression that most of the posters who go on and on venomously about gamestop are kids who don't really know anything except that they do not want to pay for anything and think they should get whatever they want whenever they want it. Off to e-bay with you and online ordering, I say. No one is forcing you to walk in to that store. QuistisTrepe_

Someone brought up the topic and we're discussing it. Sort of like how no one forced you to replay to this topic, but you chose to. As a consumer, I choose not to shop at Gamestop because the shopping experience isn't too enjoyable for me.

What part of "I think" or "I say" in my post did you not understand? Unable to recognize or tolerate opinion? Gee, thanks for pointing out that I wasn't forced to reply to a topic which is asking a QUESTION about the topic, not presenting one point of view no one can disagree with. I bet you would have left that little condescending instruction out of your reply if I had agreed with your opinion. EDIT: And now I see you are editing your post to add more outrage. I bid you good day and good bye. No thanks. Get over it, someone has a different opinion than you. I also think you need to realize that "the customer is always right" does not translate to "the customer should set their own prices." Try starting a business and see how long you last with that philosophy.
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Grammaton-Cleric

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#29 Grammaton-Cleric
Member since 2002 • 7515 Posts

1) False. Game Crazy (R.I.P) and other small Mom and Pops/smaller chains are typically more competitive than Gamestop. Trade-in values can generally be bypassed through selling on eBay where I have made more money.

2) Nice try. Having actually been an employer at the retail level, I know the difference between "pushing product" and conduct that borders on pestering and harassment. Gamestop does not and has not maintained a culture where the customer's needs come first. Having visited many of their stores in many cities and states, this is clearly evident. It's either overly aggressive sales boys or the stereotypical hands-off type who are sorely lacking in people skills.

3) Whatever.

4) As you've clearly demonstrated that you don't know what you're talking about, I'm just going to skip this.

QuistisTrepe_

Gamecrazy's values were never better than GS but merely on par. I did plenty of shopping at both stores and the notion that Gamecrazy offered superior trade-in values is laughable. At best they sometimes offered higher values on certain games but so too did GS. Gamecrazy was actually modeled directly on the GS construct so alluding to them as a superior business model actually goes much further in demonstrating your own fallacies regarding this specific issue.

As to mom and pop shops,if you have one close to you that offers superior trade in values, good for you. Unfortunately most of us don't enjoy such places within close proximityand frankly, my own limited experience with smaller retail outlets is that in most cases, they offer less recompense than the big retailers. Also, I have no doubt more money can be made on places like EBay but that is because you are directly selling the product yourself. GS has a model in place and if you don't like that model don't utilize it. Regardless, what they give for trade-in values is comparable to everyone else.

Your puerile "nice try" quip aside, I have utilized GS for years and because of my frequency and the amount of cash I spent in these stores I was treated very well. As soon as the employees learned who I was and that I was versed in the medium, they quit the hard sale. Regardless, if you don't think these same types of tactics were used at Gamecrazy then you clearly have chosen to operate in ignorant bliss because Gamecrazy employees push preorders all day long. Again, they modeled Gamecrazy on Gamestop, including all applicable business and sales strategies.

Again, I stand by everything I've written. I buy plenty of games and I use many different retail outlets including larger chains, online stores and smaller specialty stores like GS and Gamecrazy. I have no idea if my personal store-to-store experience eclipses your own but based on my own considerable experience GS employees tend to be well-versed in gaming, even if that information is merely propaganda from corporate. That isn't to assert that Gamestop is some perfect consumer paradise but the notion of them being worse than most other stores selling the same goods is completely erroneous and housed in nothing more substantial than popular opinion.

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QuistisTrepe_

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#30 QuistisTrepe_
Member since 2010 • 4121 Posts

[QUOTE="QuistisTrepe_"]

1) False. Game Crazy (R.I.P) and other small Mom and Pops/smaller chains are typically more competitive than Gamestop. Trade-in values can generally be bypassed through selling on eBay where I have made more money.

2) Nice try. Having actually been an employer at the retail level, I know the difference between "pushing product" and conduct that borders on pestering and harassment. Gamestop does not and has not maintained a culture where the customer's needs come first. Having visited many of their stores in many cities and states, this is clearly evident. It's either overly aggressive sales boys or the stereotypical hands-off type who are sorely lacking in people skills.

3) Whatever.

4) As you've clearly demonstrated that you don't know what you're talking about, I'm just going to skip this.

Grammaton-Cleric

Gamecrazy's values were never better than GS but merely on par. I did plenty of shopping at both stores and the notion that Gamecrazy offered superior trade-in values is laughable. At best they sometimes offered higher values on certain games but so too did GS. Gamecrazy was actually modeled directly on the GS construct so alluding to them as a superior business model actually goes much further in demonstrating your own fallacies regarding this specific issue.

As to mom and pop shops,if you have one close to you that offers superior trade in values, good for you. Unfortunately most of us don't enjoy such places within close proximityand frankly, my own limited experience with smaller retail outlets is that in most cases, they offer less recompense than the big retailers. Also, I have no doubt more money can be made on places like EBay but that is because you are directly selling the product yourself. GS has a model in place and if you don't like that model don't utilize it. Regardless, what they give for trade-in values is comparable to everyone else.

Your puerile "nice try" quip aside, I have utilized GS for years and because of my frequency and the amount of cash I spent in these stores I was treated very well. As soon as the employees learned who I was and that I was versed in the medium, they quit the hard sale. Regardless, if you don't think these same types of tactics were used at Gamecrazy then you clearly have chosen to operate in ignorant bliss because Gamecrazy employees push preorders all day long. Again, they modeled Gamecrazy on Gamestop, including all applicable business and sales strategies.

Again, I stand by everything I've written. I buy plenty of games and I use many different retail outlets including larger chains, online stores and smaller specialty stores like GS and Gamecrazy. I have no idea if my personal store-to-store experience eclipses your own but based on my own considerable experience GS employees tend to be well-versed in gaming, even if that information is merely propaganda from corporate. That isn't to assert that Gamestop is some perfect consumer paradise but the notion of them being worse than most other stores selling the same goods is completely erroneous and housed in nothing more substantial than popular opinion.

Gamecrazy was modeled on Gamestop? Sure, I mean the stores look so much alike, don't they?:roll: Having actually worked for both companies, I can tell you that the difference in company culture is huge. But hey, keep talking!

So the point of your reply is to say that your anecdotes are the truth and everyone else's opinions are merely unsubstantial popular opinion and are ignorant. Gosh, I feel better that we got that settled. Nothing like a puerile opinion that talks down to others. I'm glad that you're so hellbent on sticking to your guns no matter how baseless and grossly misinformed your claims are. Smug much?

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SemiMaster

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#31 SemiMaster
Member since 2006 • 19011 Posts

One thing...

Selling opened/used games as new. UTTER BS. That says it all.

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QuistisTrepe_

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#32 QuistisTrepe_
Member since 2010 • 4121 Posts

One thing...

Selling opened/used games as new. UTTER BS. That says it all.

SemiMaster

But ITT, apparently that makes you little more than akid who doesn't really know anything except that they do not want to pay for anything and think they should get whatever they want whenever they want it as well as someonewho regurgitates mere popular opinion. At least that's what I've come away with so far. Come to think of it, Game Crazy didn't do that. Hmmm......supposedly they were modeled exactly on the Gamestop model.

What gets me the most is how clerks will look at someone like they're the ones with the problem if they voice any objection to this. I always gave a discount on gutted displays for my last copy of a "new" title.

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kingdavid562

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#33 kingdavid562
Member since 2010 • 1173 Posts

i have learn my lesson with game stop/eb games..

so i simply dont go their any more:D

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#34 SemiMaster
Member since 2006 • 19011 Posts

[QUOTE="SemiMaster"]

One thing...

Selling opened/used games as new. UTTER BS. That says it all.

QuistisTrepe_

But ITT, apparently that makes you little more than akid who doesn't really know anything except that they do not want to pay for anything and think they should get whatever they want whenever they want it as well as someonewho regurgitates mere popular opinion. At least that's what I've come away with so far. Come to think of it, Game Crazy didn't do that. Hmmm......supposedly they were modeled exactly on the Gamestop model.

What gets me the most is how clerks will look at someone like they're the ones with the problem if they voice any objection to this. I always gave a discount on gutted displays for my last copy of a "new" title.

I called the employees on it at my local store. They gave me the corporate bull**** line about "It is against Gamestop's policy to give discounts on new games". What about it being opened in the first place, you complain if I dont have the factory seal on it? I dont care who or what tries to convince me otherwise, that is their most shady and underhanded tactic that I've never gotten a break on. Don't open it if you arent going to sell it at a discount. I don't care what the policy is.
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QuistisTrepe_

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#35 QuistisTrepe_
Member since 2010 • 4121 Posts

[QUOTE="QuistisTrepe_"]

[QUOTE="SemiMaster"]

One thing...

Selling opened/used games as new. UTTER BS. That says it all.

SemiMaster

But ITT, apparently that makes you little more than akid who doesn't really know anything except that they do not want to pay for anything and think they should get whatever they want whenever they want it as well as someonewho regurgitates mere popular opinion. At least that's what I've come away with so far. Come to think of it, Game Crazy didn't do that. Hmmm......supposedly they were modeled exactly on the Gamestop model.

What gets me the most is how clerks will look at someone like they're the ones with the problem if they voice any objection to this. I always gave a discount on gutted displays for my last copy of a "new" title.

I called the employees on it at my local store. They gave me the corporate bull**** line about "It is against Gamestop's policy to give discounts on new games". What about it being opened in the first place, you complain if I dont have the factory seal on it? I dont care who or what tries to convince me otherwise, that is their most shady and underhanded tactic that I've never gotten a break on. Don't open it if you arent going to sell it at a discount. I don't care what the policy is.

LMAO, the fools would rather risk the issue getting escalated to their district manager instead of showing a little good customer service. Unreal. All over $5.

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juradai

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#36 juradai
Member since 2003 • 2783 Posts

[QUOTE="SemiMaster"][QUOTE="QuistisTrepe_"]

But ITT, apparently that makes you little more than akid who doesn't really know anything except that they do not want to pay for anything and think they should get whatever they want whenever they want it as well as someonewho regurgitates mere popular opinion. At least that's what I've come away with so far. Come to think of it, Game Crazy didn't do that. Hmmm......supposedly they were modeled exactly on the Gamestop model.

What gets me the most is how clerks will look at someone like they're the ones with the problem if they voice any objection to this. I always gave a discount on gutted displays for my last copy of a "new" title.

QuistisTrepe_

I called the employees on it at my local store. They gave me the corporate bull**** line about "It is against Gamestop's policy to give discounts on new games". What about it being opened in the first place, you complain if I dont have the factory seal on it? I dont care who or what tries to convince me otherwise, that is their most shady and underhanded tactic that I've never gotten a break on. Don't open it if you arent going to sell it at a discount. I don't care what the policy is.

LMAO, the fools would rather risk the issue getting escalated to their district manager instead of showing a little good customer service. Unreal. All over $5.

While I definitely agree with you both, this issue has really been beaten to death. With so many other options to choose from like Amazon, which has become my best friend, this is now a non-issue for me. In fact, that's really the only place I purchase my games. The only draw back is the pre-order bonuses of in-game content that are different for each retailer. Take Read Dead Redemption for example. I reserved it on Amazon with the golden guns bonus only to see that Gamestop has an Assassin's outfit bonus when you reserve with them. Now talk about a conundrum.
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SemiMaster

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#37 SemiMaster
Member since 2006 • 19011 Posts

[QUOTE="SemiMaster"][QUOTE="QuistisTrepe_"]

But ITT, apparently that makes you little more than akid who doesn't really know anything except that they do not want to pay for anything and think they should get whatever they want whenever they want it as well as someonewho regurgitates mere popular opinion. At least that's what I've come away with so far. Come to think of it, Game Crazy didn't do that. Hmmm......supposedly they were modeled exactly on the Gamestop model.

What gets me the most is how clerks will look at someone like they're the ones with the problem if they voice any objection to this. I always gave a discount on gutted displays for my last copy of a "new" title.

QuistisTrepe_

I called the employees on it at my local store. They gave me the corporate bull**** line about "It is against Gamestop's policy to give discounts on new games". What about it being opened in the first place, you complain if I dont have the factory seal on it? I dont care who or what tries to convince me otherwise, that is their most shady and underhanded tactic that I've never gotten a break on. Don't open it if you arent going to sell it at a discount. I don't care what the policy is.

LMAO, the fools would rather risk the issue getting escalated to their district manager instead of showing a little good customer service. Unreal. All over $5.

Sad but true... And I've been a customer at my local shop since they were Electronics Boutique back in the day. With all that money I spend there, you'd think they'd at least give 10%. In fairness this one girl that worked there though allowed me to return a terrible game for full refund... too bad they got rid of her. Or she left because of the BS too.
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Grammaton-Cleric

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#38 Grammaton-Cleric
Member since 2002 • 7515 Posts

Gamecrazy was modeled on Gamestop? Sure, I mean the stores look so much alike, don't they?:roll: Having actually worked for both companies, I can tell you that the difference in company culture is huge. But hey, keep talking!

So the point of your reply is to say that your anecdotes are the truth and everyone else's opinions are merely unsubstantial popular opinion and are ignorant. Gosh, I feel better that we got that settled. Nothing like a puerile opinion that talks down to others. I'm glad that you're so hellbent on sticking to your guns no matter how baseless and grossly misinformed your claims are. Smug much?

QuistisTrepe_

The fact that you worked for both companies is irrelevant since you clearly can't be bothered to learn the history of either. Gamecrazy closely mimicked the model set forth by GameStop, as did Blockbuster's Gamerush franchise. They implemented the used game sale model while simultaneously emulating the subscription card program for trade in bonuses/discounts. They also pimped out preorders heavily, all of which were tactics and strategies pioneered by GameStop/EB Games. If you can't recognize the similarities that is frankly your problem, not mine.

As to the rest of your drivel, I never once stated my own anecdotal evidence was definitive proof of anything. What I specifically addressed were several glaring fallacies in your own pitiful anti-GameStop diatribe, all of which are based on nothing more than crass generalizations that have become very popular to regurgitate online. Your assertions regarding advertising, trade-in values, etc. are all incorrect which is what my entire point hinges upon. I can fully understand why some people don't care for the GS model but there is a difference between rational, logical criticism and the kind of bombastic hyperbole that constitutes what you are writing, especially when you bring up a company like Gamecrazy that employs a very similar methodology in terms of sales strategies.

Lastly, the tone of my response is a fair and evenly measured rebuttal to the juvenile and hostile manner in which you've debated the issue thus far. Your responses are saturated with poor logic and asperity and that does nothing to buoy your already weak argument. If anybody is trafficking in overt smugness, it's you, and what is worse is that your still have yet to formulate an argument that rises above "GameStop IS BAD!"

I'm all for a reasonable and balanced discussion or debate but so far, all you've done is sling around insults and arrogance and frankly, it makes your position come off as vapid. The shame here is that if you actually did work for both companies, you are in a position to offer some true illumination to the issue but that requires a more steady approach than you seem capable of.

And again, let me be clear: There's plenty I don't like about Gamestop but I maintain they are no worse than any other store, save perhaps some mom/pop places.

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Grammaton-Cleric

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#39 Grammaton-Cleric
Member since 2002 • 7515 Posts

[QUOTE="QuistisTrepe_"]

[QUOTE="SemiMaster"]

One thing...

Selling opened/used games as new. UTTER BS. That says it all.

SemiMaster

But ITT, apparently that makes you little more than akid who doesn't really know anything except that they do not want to pay for anything and think they should get whatever they want whenever they want it as well as someonewho regurgitates mere popular opinion. At least that's what I've come away with so far. Come to think of it, Game Crazy didn't do that. Hmmm......supposedly they were modeled exactly on the Gamestop model.

What gets me the most is how clerks will look at someone like they're the ones with the problem if they voice any objection to this. I always gave a discount on gutted displays for my last copy of a "new" title.

I called the employees on it at my local store. They gave me the corporate bull**** line about "It is against Gamestop's policy to give discounts on new games". What about it being opened in the first place, you complain if I dont have the factory seal on it? I dont care who or what tries to convince me otherwise, that is their most shady and underhanded tactic that I've never gotten a break on. Don't open it if you arent going to sell it at a discount. I don't care what the policy is.

Despite being somebody who generally likes to shop at GS, I completely agree this type of thing is unacceptable and is borderline consumer fraud. That's why I only purchase shrink wrapped, factory sealed games.

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Grammaton-Cleric

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#40 Grammaton-Cleric
Member since 2002 • 7515 Posts

But ITT, apparently that makes you little more than akid who doesn't really know anything except that they do not want to pay for anything and think they should get whatever they want whenever they want it as well as someonewho regurgitates mere popular opinion. At least that's what I've come away with so far. Come to think of it, Game Crazy didn't do that. Hmmm......supposedly they were modeled exactly on the Gamestop model.

QuistisTrepe_

Actually, both Gamecrazy stores in my area did precisely that same thing. They are forced to gut a new copy for display purposes.

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QuistisTrepe_

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#42 QuistisTrepe_
Member since 2010 • 4121 Posts

[QUOTE="QuistisTrepe_"]

But ITT, apparently that makes you little more than akid who doesn't really know anything except that they do not want to pay for anything and think they should get whatever they want whenever they want it as well as someonewho regurgitates mere popular opinion. At least that's what I've come away with so far. Come to think of it, Game Crazy didn't do that. Hmmm......supposedly they were modeled exactly on the Gamestop model.

Grammaton-Cleric

Actually, both Gamecrazy stores in my area did precisely that same thing. They are forced to gut a new copy for display purposes.

Odd, I managed at three different locations in two states and this would be the first time I've ever heard of Game Crazy doing something like that.

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#43 SteveTabernacle
Member since 2010 • 2584 Posts
Quistis, this thing between you two started with you responding to an even handed reply from Gram with things like "Nice try", "Whatever", and "You have no idea what you are talking about". Not exactly phrases that stoke thoughtful discussion.
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Prejler

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#44 Prejler
Member since 2009 • 25 Posts
I use a danish dealer called http://www.coolshop.dk. They always have games cheaper than all other stores and the delivery is only 1-2 days. Don't think they ship outside Denmark though.
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#45 Legolas_Katarn
Member since 2003 • 15556 Posts

[QUOTE="QuistisTrepe_"]

But ITT, apparently that makes you little more than akid who doesn't really know anything except that they do not want to pay for anything and think they should get whatever they want whenever they want it as well as someonewho regurgitates mere popular opinion. At least that's what I've come away with so far. Come to think of it, Game Crazy didn't do that. Hmmm......supposedly they were modeled exactly on the Gamestop model.

Grammaton-Cleric

Actually, both Gamecrazy stores in my area did precisely that same thing. They are forced to gut a new copy for display purposes.

I can support that. The three or four stores I used to go to back when I was in California did the same thing.

Quistis, this thing between you two started with you responding to an even handed reply from Gram with things like "Nice try", "Whatever", and "You have no idea what you are talking about". Not exactly phrases that stoke thoughtful discussion.

I can also support that
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QuistisTrepe_

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#46 QuistisTrepe_
Member since 2010 • 4121 Posts

Quistis, this thing between you two started with you responding to an even handed
reply from Gram with things like "Nice try", "Whatever", and "You have no idea what you are talking about". Not
exactly phrases that stoke thoughtful discussion.SteveTabernacle


As opposed to "non-sensical", "regurgitating popular opinion", and "ignorant?" For someone to dismiss someone's opinion in such a manner doesn't suggest they're open to having a conversation. For someone to start off with such a condescending approach and then cry crocodile tears about the other person being arrogant and insulting is the height of disingenuousness and a bit juvenile.

Gram closed the door on having a conversation from the start. If he knew anything about interpersonal communication let alone possessed any sense of tact, this would have gone down much differently. This is all on him as far I'm concerned.
I have no patience for dime-a-dozen internet tough guys.

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#47 SteveTabernacle
Member since 2010 • 2584 Posts

As opposed to "non-sensical", "regurgitating popular opinion", and "ignorant?"QuistisTrepe_

He didn't use the word ignorant in that post. When he said non-sensical, he was saying what you said was non-sensical. He was attacking the argument, not the person making it. You can tell someone on this forum that something they posted is non-sensical without it being taken as some sort of ad-hominem attack on their character or intelligence. Smart people say non-sensical things, sometimes. When he said you may have been simply regurgitating popular opinion, he was saying so because what you were saying showed no more insight than what any random disgruntled GS customer has said, I think it's fair to expect a bit more insight from you than that as you are a former employee of both Gamestop and Gamecrazy, you know?

Again, I just can't see a slight or insult there, at all. Attack the argument, not the person making it. That's what he did. I really think you misread that post and overreacted.

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SteveTabernacle

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#49 SteveTabernacle
Member since 2010 • 2584 Posts

The only legit reason... is a lot of gamestop employees use up the new copies of games they have behind the counter... and sell them to us at new price...

-_-

I've heard some of them say so themeselves

Calmador
Yeah, I was just in the other day and heard one guy say he was taking home one of the two new copies left of Nier to test it out, both of them were factory sealed still, which mean he would have to open it.
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jo-joGun

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#50 jo-joGun
Member since 2010 • 244 Posts
This is commical.... really. So many people keep saying they screw you over because they don't give you enough money for your games. First of all, when they told you how much they would give you, you had the option to walk away with your game in hand, they didn't put a gun to your head, did they? So essentially, you let them take your game for cheap... you did it to yourself. They are a business, they're not your friends. You are paying for a convenience. It will take you longer to sell your game online so you pay a premium at Gamestop for unloading it faster for some quick cash. Does whining get people everything you want at home? At my home it would've gotten you a slap or a pacifier. Unbelievable society of whiney whimps, wtf happened?