Galaxy S4 Not Charging

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pickettsticket

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#1 pickettsticket
Member since 2012 • 193 Posts

Ok everyone.
Heres the story:
yesterday evening i was using my phone, browsing on the web and watching some videos, all was well. i went to bed and put my phone on charge. at 3 in the morning i woke up because i felt something weird, it turned out it was the Galaxy vibrating in short bursts. I turned it off and back on, and as soon as it came up with the home screen my phone turned off again, but i was far too tired to try much so after a few attempts i just unplugged the phone and took the battery out.
In the morning i had a look, it was the same story, except it wouldnt even make it to the home screen before turning off. There are no lights or anything.
It is currently charging but is not making any difference and it wont even turn on.
I have only had the phone 2 months and it is pristine (or so i believe)

Any one have a similar experience and know what it might be?
Thanks

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mystic_knight

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#3 mystic_knight
Member since 2003 • 13801 Posts
If the above fails, try to boot it in recovery mode, you might lose all your data though.
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pickettsticket

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#4 pickettsticket
Member since 2012 • 193 Posts

Tried them both again, no luck

there is no battery left so i cant even restart.

dont know how to charge it as it seems to be the actual phones charging point thats not working

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mystic_knight

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#5 mystic_knight
Member since 2003 • 13801 Posts
Have you used a different charger?
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pickettsticket

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#6 pickettsticket
Member since 2012 • 193 Posts

Have you used a different charger?mystic_knight

yes 3 different ones

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mystic_knight

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#7 mystic_knight
Member since 2003 • 13801 Posts

[QUOTE="mystic_knight"]Have you used a different charger?pickettsticket

yes 3 different ones

Im stumped if you cant get power to a phone, you cant really do anything. Claim it under warranty
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pickettsticket

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#8 pickettsticket
Member since 2012 • 193 Posts

[QUOTE="pickettsticket"]

[QUOTE="mystic_knight"]Have you used a different charger?mystic_knight

yes 3 different ones

Im stumped if you cant get power to a phone, you cant really do anything. Claim it under warranty

Well i had no warranty on the phone

but luckily 02 took it in under warranty and are going to fix it for free.

just annoying i will most liekly loose all my data and contacts

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adamosmaki

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#9 adamosmaki
Member since 2007 • 10718 Posts

[QUOTE="mystic_knight"][QUOTE="pickettsticket"]

yes 3 different ones

pickettsticket

Im stumped if you cant get power to a phone, you cant really do anything. Claim it under warranty

Well i had no warranty on the phone

but luckily 02 took it in under warranty and are going to fix it for free.

just annoying i will most liekly loose all my data and contacts

i would say to try a different battery since something similar happened to my old galaxy s1 and turned out to be the battery
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mystic_knight

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#10 mystic_knight
Member since 2003 • 13801 Posts
[QUOTE="pickettsticket"]

[QUOTE="mystic_knight"] Im stumped if you cant get power to a phone, you cant really do anything. Claim it under warrantyadamosmaki

Well i had no warranty on the phone

but luckily 02 took it in under warranty and are going to fix it for free.

just annoying i will most liekly loose all my data and contacts

i would say to try a different battery since something similar happened to my old galaxy s1 and turned out to be the battery

The phone should still turn on if the charger is plugged in even with a faulty battery. There was something wrong with the phone itself.
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tmaflux92

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#11 tmaflux92
Member since 2004 • 4958 Posts

welcome to the wonderful world of samsung. siiiigh.

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adamosmaki

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#12 adamosmaki
Member since 2007 • 10718 Posts

welcome to the wonderful world of samsung. siiiigh.

tmaflux92
congrats on offering nothing but a pointless comment. Every manufacturer has problematic units. As for samsung alongside nokia are the only phones since 98 i started buying mobiles i never had troubles ( not gonna say the same about motorola neither sony ericson neither siemens ) with the exception of a battery on my old galaxy s1 and that was the battery not the phone . On the