Anyone else suffering from severe scratches on their 3DS?

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J_Ford

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#1 J_Ford
Member since 2003 • 2246 Posts

I got a 3DS and Nintendogs + Cats: French Bulldog & New Friends at launch.

I've been playing it everyday since then and at first the scratches on the touch screen weren't all that noticable. I could usually only seem them if I turned the 3DS off so the screens were black, or if when I take it with me to work on the bus I could sometimes notice them from reflections and stuff. But now I can even start to see the scratches while I'm playing the game, and if I rub my finger over the area where the scratches are it feels kind of rough, like someone used sandpaper. The scratches are also in a big circle pretty much right in the center of the touch screen and there's a few other scratches underneath them. It's just starting to make the touch screen look really ugly.

I guess it's to be expected though, over time I'm sure the scratches would get worse because when you use the stylus it's rubbing plastic on plastic right? It just annoys me because the 3DS just came out, it's only been out just over 2 weeks and it's not like I don't take good care of my electronics. I don't even push that hard with the stylus either, I only apply a small amount of pressure so it registers what I'm doing. I'm almost tempted to just go out and buy another 3DS because I feel like the one I have now is ruined, if the scratches are this bad already I don't even want to think about what they'll look like in the next few months. Or maybe I should just stop doing Lure Coursing on Nintendogs since you have to constantly draw cirlces to make the dog chase the lure?

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TankZorz

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#2 TankZorz
Member since 2004 • 1836 Posts
This is exactly why I ALWAYS put screen protectors on touch screens. Especially before I play games like Nintendogs. If you put screen protectors on it now, they will cover up the scratches. That's what I did after I noticed scratches on my original DS and I couldn't see the scratches anymore.
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IPwnNooBs666

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#3 IPwnNooBs666
Member since 2007 • 1425 Posts

I can't say that I know what you are going through because I have screen protectors on my 3ds. That really blows though:?

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J_Ford

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#4 J_Ford
Member since 2003 • 2246 Posts

This is exactly why I ALWAYS put screen protectors on touch screens. Especially before I play games like Nintendogs. If you put screen protectors on it now, they will cover up the scratches. That's what I did after I noticed scratches on my original DS and I couldn't see the scratches anymore.TankZorz

Do screen protectors really work all that well though?

I think I tried using some with my DS Lite a few years ago, and if I remember I couldn't get them to stay on the touch screen. They ended up just getting wrecked so I gave up :P

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AutoPilotOn

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#5 AutoPilotOn
Member since 2010 • 8655 Posts
I have no problems with my 3ds I have hori screen protectors on and the things don't move. Heck it will take a huge task to probably get them off lol.
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TankZorz

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#6 TankZorz
Member since 2004 • 1836 Posts

They are great. The good ones (HORI) don't use adhesive. They stay on amazingly well and can even be taken off and washed in water then replaced (not that you will ever need to do that). Also, if you get any dust under them while applying them, you can use scotch tape to remove the dust without taking the screen protector all the way off because it won't stick to the bottom of the screen protector. And they won't come loose like the crappy ones you had before.

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J_Ford

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#7 J_Ford
Member since 2003 • 2246 Posts

I can't say that I know what you are going through because I have screen protectors on my 3ds. That really blows though:?

IPwnNooBs666

Yeah it does, it sucks.

It makes me wonder why Nintendo didn't at least include one screen protector with every 3DS orship them with one already applied on the touch screen.

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TankZorz

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#8 TankZorz
Member since 2004 • 1836 Posts

Because not everyone believes screen protectors actually work. Some (the dumb ones) equate them to putting plastic wrap on a car windshield...

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J_Ford

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#9 J_Ford
Member since 2003 • 2246 Posts

They are great. The good ones (HORI) don't use adhesive. They stay on amazingly well and can even be taken off and washed in water then replaced (not that you will ever need to do that). Also, if you get any dust under them while applying them, you can use scotch tape to remove the dust without taking the screen protector all the way off because it won't stick to the bottom of the screen protector. And they won't come loose like the crappy ones you had before.

TankZorz

Oh ok cool.

Well maybe I'll go to my local EB Games and see if they have any sometime this week.

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TankZorz

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#10 TankZorz
Member since 2004 • 1836 Posts
If they don't have Hori screen protectors get the little packet that comes with a cloth, some game cases, styluses, and screen protectors. You may not need the extra accessories but the screen protectors work great.
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pencru

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#11 pencru
Member since 2009 • 1779 Posts
This is why I made the firm resolve that once I get the 3DS and the NGP I won't be playing with them until I get screen protectors on.
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riariases

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#12 riariases
Member since 2007 • 2335 Posts
I got screen protectors for the DS Lite and DSi but I didn't for my 3DS. I'm really gentle on the screen and haven't gotten a single scratch on it. Plus I know that before the 1 year manufacturers warranty is over, i'll probably be wanting to send it in to Nintendo because I can never keep a console in perfect condition for a year no matter how good I take care of it. So if i'm gonna send it in anyway, why waste the money on a screen protector? This way I can enjoy it more. I don't have to worry about damages.
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haziqonfire

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#13 haziqonfire
Member since 2005 • 36392 Posts
My 3DS so far is fine, but I've been trying to decide if I want screen protectors. I never had them for my DSlite or my DSi and I was fine. Though, the 3DS I've been hearing gets scratches easily on the screen, even from closing the lid. But, I've had no problems yet.
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flinnha

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#14 flinnha
Member since 2006 • 1890 Posts
I know that before the 1 year manufacturers warranty is over, i'll probably be wanting to send it in to Nintendo because I can never keep a console in perfect condition for a year no matter how good I take care of it. So if i'm gonna send it in anyway, why waste the money on a screen protector? This way I can enjoy it more. I don't have to worry about damages.riariases
This is about the dumbest thing I've read here. Take care of your stuff instead of abusing warranties and ultimately driving up costs for all consumers To OP screen protectors work great if you take the time to apply properly. Look for a YouTube video for some tips. They don't have to be expensive ones even. I cut some super cheap iphone4 ones to fit the 3ds and they work like a charm
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riariases

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#15 riariases
Member since 2007 • 2335 Posts
[QUOTE="riariases"]I know that before the 1 year manufacturers warranty is over, i'll probably be wanting to send it in to Nintendo because I can never keep a console in perfect condition for a year no matter how good I take care of it. So if i'm gonna send it in anyway, why waste the money on a screen protector? This way I can enjoy it more. I don't have to worry about damages.flinnha
This is about the dumbest thing I've read here. Take care of your stuff instead of abusing warranties and ultimately driving up costs for all consumers To OP screen protectors work great if you take the time to apply properly. Look for a YouTube video for some tips. They don't have to be expensive ones even. I cut some super cheap iphone4 ones to fit the 3ds and they work like a charm

It's isn't a case that i'm not taking care of my things, i'm just a perfectionist. Even if theres a little scratch on the screen, i'm not gonna be happy. Theres nothing wrong with that, and using your warranty doesn't drive costs up for consumers or else devices with high failure rates like the Xbox 360 and PS3 would have high prices and would have never gotten price cuts in the first place. It's not dumb because I pay attention to detail and like things in perfect condition.
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TankZorz

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#16 TankZorz
Member since 2004 • 1836 Posts
[QUOTE="flinnha"][QUOTE="riariases"]I know that before the 1 year manufacturers warranty is over, i'll probably be wanting to send it in to Nintendo because I can never keep a console in perfect condition for a year no matter how good I take care of it. So if i'm gonna send it in anyway, why waste the money on a screen protector? This way I can enjoy it more. I don't have to worry about damages.riariases
This is about the dumbest thing I've read here. Take care of your stuff instead of abusing warranties and ultimately driving up costs for all consumers To OP screen protectors work great if you take the time to apply properly. Look for a YouTube video for some tips. They don't have to be expensive ones even. I cut some super cheap iphone4 ones to fit the 3ds and they work like a charm

It's isn't a case that i'm not taking care of my things, i'm just a perfectionist. Even if theres a little scratch on the screen, i'm not gonna be happy. Theres nothing wrong with that, and using your warranty doesn't drive costs up for consumers or else devices with high failure rates like the Xbox 360 and PS3 would have high prices and would have never gotten price cuts in the first place. It's not dumb because I pay attention to detail and like things in perfect condition.

The screen is going to get scratched. If you want to at least keep that in perfect condition until something else on the 3DS fails then you should get screen protectors.
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dzimm

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#17 dzimm
Member since 2006 • 6615 Posts
The rule of thumb is that you always put screen protectors on a touchscreen because scratches are inevitable.
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dzimm

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#18 dzimm
Member since 2006 • 6615 Posts

[QUOTE="TankZorz"]This is exactly why I ALWAYS put screen protectors on touch screens. Especially before I play games like Nintendogs. If you put screen protectors on it now, they will cover up the scratches. That's what I did after I noticed scratches on my original DS and I couldn't see the scratches anymore.J_Ford

Do screen protectors really work all that well though?

I think I tried using some with my DS Lite a few years ago, and if I remember I couldn't get them to stay on the touch screen. They ended up just getting wrecked so I gave up :P

Probably because you used poor quality screen protectors. Hori is the brand to get.

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dzimm

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#19 dzimm
Member since 2006 • 6615 Posts

I got screen protectors for the DS Lite and DSi but I didn't for my 3DS. I'm really gentle on the screen and haven't gotten a single scratch on it. Plus I know that before the 1 year manufacturers warranty is over, i'll probably be wanting to send it in to Nintendo because I can never keep a console in perfect condition for a year no matter how good I take care of it. So if i'm gonna send it in anyway, why waste the money on a screen protector? This way I can enjoy it more. I don't have to worry about damages.riariases

Yeah, good luck with that. Warranties don't cover incidental damage from normal use (i.e. scratches on the touchscreen).

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Litchie

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#20 Litchie
Member since 2003 • 36060 Posts

I never had screen protectors for my DS Lite, and I had zero problems. Didn't notice any scratches, and if scratches are there, and only noticable when I'm trying to find them, I couldn't care less. Probably wont use any for the 3DS, either.

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en-bit

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#21 en-bit
Member since 2011 • 100 Posts
Got screen protectors...
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riariases

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#22 riariases
Member since 2007 • 2335 Posts

[QUOTE="riariases"]I got screen protectors for the DS Lite and DSi but I didn't for my 3DS. I'm really gentle on the screen and haven't gotten a single scratch on it. Plus I know that before the 1 year manufacturers warranty is over, i'll probably be wanting to send it in to Nintendo because I can never keep a console in perfect condition for a year no matter how good I take care of it. So if i'm gonna send it in anyway, why waste the money on a screen protector? This way I can enjoy it more. I don't have to worry about damages.dzimm

Yeah, good luck with that. Warranties don't cover incidental damage from normal use (i.e. scratches on the touchscreen).

Alright, well if any software problems occur (because hardware isn't covered), then i'll call up Nintendo. Most launch units of any console have software problems.

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dzimm

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#23 dzimm
Member since 2006 • 6615 Posts

[QUOTE="dzimm"]

[QUOTE="riariases"]I got screen protectors for the DS Lite and DSi but I didn't for my 3DS. I'm really gentle on the screen and haven't gotten a single scratch on it. Plus I know that before the 1 year manufacturers warranty is over, i'll probably be wanting to send it in to Nintendo because I can never keep a console in perfect condition for a year no matter how good I take care of it. So if i'm gonna send it in anyway, why waste the money on a screen protector? This way I can enjoy it more. I don't have to worry about damages.riariases

Yeah, good luck with that. Warranties don't cover incidental damage from normal use (i.e. scratches on the touchscreen).

Alright, well if any software problems occur (because hardware isn't covered), then i'll call up Nintendo. Most launch units of any console have software problems.

Software problems will be fixed through downloadable updates.

Look, you're not going to be able to use your 3DS for a year and then exchange it on a whim for a brand new one. That's just not going to happen.

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KBFloYd

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#24 KBFloYd
Member since 2009 • 22714 Posts

no problems yet...*knocks on wood

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deactivated-5e0e425ee91d8

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#25 deactivated-5e0e425ee91d8
Member since 2007 • 22399 Posts
I recently decided to get some screen protecters. coulden't get it onto the touch screen properly, so I just made do with the important one. Maybe its just pilotwings, but my viewing angle seems to be more tempermental now
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jedinat

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#26 jedinat
Member since 2003 • 3560 Posts

TC, unless the 3Ds has a worse touch screen than other DS models... you got those scratches because you didn't keep your touch screen free of dust. Screen protectors are in no ways necessary to one who takes decent care of their unit and keeps the screen clear of dust. I hate screen protectors.

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TankZorz

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#27 TankZorz
Member since 2004 • 1836 Posts
I recently decided to get some screen protecters. coulden't get it onto the touch screen properly, so I just made do with the important one. Maybe its just pilotwings, but my viewing angle seems to be more tempermental nowdarkspineslayer
The touch screen is the important one...
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J_Ford

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#28 J_Ford
Member since 2003 • 2246 Posts

Well I got some screen protectors from EB Games on Friday, would've posted sooner but I've been busy with work and other stuff.

The only brand they had was Power A, they were only $4.99 so I figured I'd at least try them. The one for the top screen went on with pretty much no problems but the one for the bottom screen, I had to keep re appyling it because air bubbles kept appearing and I couldn't get rid of them. There's still a few bubbles now but, at least it's protected I guess. And the bubbles are kind of annoying to look at so I may just take the bottom one off and just leave the top one on, we'll see.

I know some of you guys sayd Hori's the best brand but that's all they had here so.

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deactivated-5e0e425ee91d8

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#29 deactivated-5e0e425ee91d8
Member since 2007 • 22399 Posts
[QUOTE="darkspineslayer"]I recently decided to get some screen protecters. coulden't get it onto the touch screen properly, so I just made do with the important one. Maybe its just pilotwings, but my viewing angle seems to be more tempermental nowTankZorz
The touch screen is the important one...

I'll probably get another pack, but I coulden't get in on without air pockets that made it look bad :evil:
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F0urTwenty

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#30 F0urTwenty
Member since 2010 • 1842 Posts
Hori is your friend.
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Englando_IV

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#31 Englando_IV
Member since 2008 • 4334 Posts
The rule of thumb is that you always put screen protectors on a touchscreen because scratches are inevitable.dzimm
No, they're not. I've never scratched either of my DS's.
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#32 peach79
Member since 2006 • 367 Posts

I've had all 3 versions of the ds and now a 3ds and have never had scratches on the touch screen. I mean, how hard are you pushing the pen against it!?!

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ItsEvolution

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#33 ItsEvolution
Member since 2008 • 2593 Posts

What's the point of a screen protector for the top screen? You never touch it.

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riariases

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#34 riariases
Member since 2007 • 2335 Posts

[QUOTE="riariases"]

[QUOTE="dzimm"]

Yeah, good luck with that. Warranties don't cover incidental damage from normal use (i.e. scratches on the touchscreen).

dzimm

Alright, well if any software problems occur (because hardware isn't covered), then i'll call up Nintendo. Most launch units of any console have software problems.

Software problems will be fixed through downloadable updates.

Look, you're not going to be able to use your 3DS for a year and then exchange it on a whim for a brand new one. That's just not going to happen.

Sorry, I should have said internal hardware. I took perfect care of my GBA SP, DS Lite and PSP, and even got screen protectors for them, but they all managed to get internal hardware damage (SP wouldn't charge which wasn't the battery because I tried a replacement, the Lite had some dead pixels and a bad L button and the PSP stopped reading UMDs), and I never dropped them or damaged them in any way. I sent all three in and got replacement units. I've never had any problems with consoles, it's just handheld systems. My DSi hasn't gotten any internal hardware problems so I guess I regret not getting screen protectors for it, but because of past records I just decided not too. I'm not misusing them. Dead pixels and bad L buttons are common DS Lite problems, the SP was tucked away for a whole summer so I think dust got into the chargers socket and I treated my PSP perfectly. It took me all summer to save up $300 for it so i'm not gonna treat it like crap after working so hard.

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J_Ford

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#35 J_Ford
Member since 2003 • 2246 Posts

I've had all 3 versions of the ds and now a 3ds and have never had scratches on the touch screen. I mean, how hard are you pushing the pen against it!?!

peach79

Well then you're pretty lucky if you've never had a single scratch, not sure I believe that but :P And I only push hard enough so it registers what I'm doing.

When you play Nintendogs and you do Lure Coursing you have to constantly draw circles on the touch screen to make the dog chase the lure. If you don't push hard enough it simply doesn't register what you're doing.

Nintendo should really just include some kind of warning on the box art for Nintendogs and other games that require you to draw circles, to let people know that playing these types of games can damage the touch screen. I guess the Official Nintendo Seal of Quality only goes so far.

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Batang_X990

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#36 Batang_X990
Member since 2010 • 939 Posts
i'm using hori clear case protector + screen protector. no scratch, but im seeing weird lines being produced by my stylus plus and the analog stick when i close the system. easily wipes itself off, but this will probably scratch a 3ds w/o any protection.
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TankZorz

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#37 TankZorz
Member since 2004 • 1836 Posts

Well I got some screen protectors from EB Games on Friday, would've posted sooner but I've been busy with work and other stuff.

The only brand they had was Power A, they were only $4.99 so I figured I'd at least try them. The one for the top screen went on with pretty much no problems but the one for the bottom screen, I had to keep re appyling it because air bubbles kept appearing and I couldn't get rid of them. There's still a few bubbles now but, at least it's protected I guess. And the bubbles are kind of annoying to look at so I may just take the bottom one off and just leave the top one on, we'll see.

I know some of you guys sayd Hori's the best brand but that's all they had here so.

J_Ford
Most bubbles can be slowly forced to the edge of the screen. Take a close look at the center of the bubble and see if there is a piece of dust there. If there is, it can be removed. I have the same protectors and they don't use adhesive. All you have to do it pull up the screen protector enough to expose the area with the piece of dust on it. Then use a piece of scotch tape and stick it to the bottom of the screen protector where you saw the dust. Then pull the tape off and put the screen protector back down. This should remove the dust. It is easy to get a little more dust on the screen in the process but if you repeat the steps and only pull the screen protector up a little bit (just enough to get to the dust, you will get to the point where it looks flawless and will become unnoticeable.
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Noct

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#38 Noct
Member since 2003 • 69 Posts
I just bought and returned a pre-owned one to GameStop over the weekend due to this very reason. The girl behind the counter even tried to convince me that she couldn't see them, which was a laugh... (I just posted a blog about it actually) The scary thing is that the system has really only been out a few weeks, so clearly this can happen very fast if you're not careful. Since I returned my used one and replaced it with a new one. I've bought screen protectors, and a cleaning cloth, which I'm keeping folded up inside there whenever I close it. Kinda sucks really, who wants to have to be this careful with a portable system...
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darksongbird

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#39 darksongbird
Member since 2009 • 1237 Posts

[QUOTE="TankZorz"]This is exactly why I ALWAYS put screen protectors on touch screens. Especially before I play games like Nintendogs. If you put screen protectors on it now, they will cover up the scratches. That's what I did after I noticed scratches on my original DS and I couldn't see the scratches anymore.J_Ford

Do screen protectors really work all that well though?

I think I tried using some with my DS Lite a few years ago, and if I remember I couldn't get them to stay on the touch screen. They ended up just getting wrecked so I gave up :P

My brother got me some screen protectors and extra styluses for my DS Phat years ago for Christmas and the protectors came in handy. In fact, the one I put on there initially is STILL on it years later.
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TankZorz

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#40 TankZorz
Member since 2004 • 1836 Posts
[QUOTE="J_Ford"]

[QUOTE="TankZorz"]This is exactly why I ALWAYS put screen protectors on touch screens. Especially before I play games like Nintendogs. If you put screen protectors on it now, they will cover up the scratches. That's what I did after I noticed scratches on my original DS and I couldn't see the scratches anymore.darksongbird

Do screen protectors really work all that well though?

I think I tried using some with my DS Lite a few years ago, and if I remember I couldn't get them to stay on the touch screen. They ended up just getting wrecked so I gave up :P

My brother got me some screen protectors and extra styluses for my DS Phat years ago for Christmas and the protectors came in handy. In fact, the one I put on there initially is STILL on it years later.

I still have the same protectors on my DS and DSLite that I put on when I got them.
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jedinat

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#41 jedinat
Member since 2003 • 3560 Posts
^ Then you guys must not really care what your screens look like, lol... screen protectors scratch much more easily than the screen itself.
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TankZorz

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#42 TankZorz
Member since 2004 • 1836 Posts
^ Then you guys must not really care what your screens look like, lol... screen protectors scratch much more easily than the screen itself.jedinat
but they can be replaced...
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Alx1231

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#43 Alx1231
Member since 2007 • 527 Posts

I don't use screen protects and my screens are fine. I clean them at the end of the day everyday to make sure everything is fine. The only scratchs I have on my 3DS is a couple of very small ones on the outside caseing which was probaby done while in my backpack.

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ZachMasta

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#44 ZachMasta
Member since 2010 • 579 Posts
the reason for scratches if you are careful with the system is more than likely dust particles or something on the touchscreen before use. Then when you go to use the stylus, you scrape it over the screen, causing a scratch. Every night I quickly clean both screens with the kind of cloth that are used to clean glasses with
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kirkonacid

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#45 kirkonacid
Member since 2010 • 486 Posts

This board has made me so paranoid about my 3DS screens! I never had any trouble with my other DS systems, but considering the amount of trouble I've seen on here, I'm going to order some from amazon.

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JustPlainLucas

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#46 JustPlainLucas
Member since 2002 • 80441 Posts
CONSTANTLY clean your screens. Every day. Microfiber clothes are your friends.
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trinacria23

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#47 trinacria23
Member since 2011 • 25 Posts
My touch screen is fine, but my top screen has an indentation that is now permanent thanks to nintendo's design flaw where the border of the bottom screen presses up against the top screen when the system is closed. I always take the best care of my games so I'm really dissapointed about this, and after searching on google there are a lot of other with the same problem. I have put i piece of microfibre cloth in between the two screens when the system is shut to prevent further marks, but the original mark will always be there :(
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ZachMasta

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#48 ZachMasta
Member since 2010 • 579 Posts
That majorly sucks :-(
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haziqonfire

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#49 haziqonfire
Member since 2005 • 36392 Posts

CONSTANTLY clean your screens. Every day. Microfiber clothes are your friends. JustPlainLucas

Yep. I bought one for the 3DS specifically. lol.

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TankZorz

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#50 TankZorz
Member since 2004 • 1836 Posts

[QUOTE="JustPlainLucas"]CONSTANTLY clean your screens. Every day. Microfiber clothes are your friends. Haziqonfire

Yep. I bought one for the 3DS specifically. lol.

You could also leave that cloth between the screens for extra protection.