Brand new Wii not functioning

I finally got my Wii today, I tried to do the updates and it crashed during the middle of everything. I had to unplug it just to get it to shut down. I tried to finish the update and it crashed again. I waited an hour and I was able to get the menu screen to load and after 30 second it crashed again. Nothing is working, anyone else have the same problem? I feel like ripping out my hair.

Just call Nintendo customer service and they'll help ya out.:D

ThaT-Masta

grab phone, dial 1800 255 3700, press 1 for english.  at main menu, press 1 for wii menu. press 0 to speak to customer service rep or just stay on the line if u don't ahve a touch tone phone.

give them the rror code or explain whats happening. 100% guaranteed they will help.