Does this happens to your games too? Is my Wii okay?

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soulreaper-4

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#1 soulreaper-4
Member since 2007 • 2247 Posts

Hello everyone. It's been some months since i've been with a doubt that's preventing me from playing New Super Mario Bros. Wii and Tatsunoko vs Capcom. After i got Tatsunoko vs Capcom i took a looka at the botton of some of my wii game discs under a light and noticed that they have some very little line marks at the center of the plastic hub around the hole were it touches the center of the cases and spindle motor. They look like like very little minor straight lines scratches that radiates ant light reflection, specially under a bulb.

I'm not sure if they develope this over time and if it is normal, that's why i am asking for help here. I don't want to spend $70 plus dollars to send it to Nintendo with the rysk of receiving a letter telling me: Hey your Wii was OK. I have called Nintendo numerous times and they have told me that if the Wii scratches games it will be perfectly circular around the area that have data. They even told me that as long as the games are playing my Wii is okay. Even with this info i still have my doubts.

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dkrustyklown

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#2 dkrustyklown
Member since 2009 • 2387 Posts

I just checked my Wii games. Only one, The Conduit, has the circle that you describe. I think that, at least in my case, it was caused not by the Wii but by the cheap game case that HVS used.

None of my 1st party games have the ring. If your 1st party games have the ring, then you might want to give Nintendo a call to ask for some advice. Nintendo customer service people are some of the friendliest and most helpful people you will ever have the pleasure of speaking with.

My nephew was having a hard time with NSMB Wii (he's only 6 years old), and out of frustration, he took out the game disc and bit it. Then he tried to blame it on the dog, even though the teeth marks were clearly those of a human 6 year old. My sister called Nintendo to buy a replacement disc, and the CSR's were so moved by the fact that they had never replaced a disc for being bitten that they waived the disc replacement fee and only charged her for shipping.

I worked many years in the customer service industry, and I must say that Nintendo CSR's represent some of the finest skills around. I have never heard anything negative about Nintendo customer service.

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soulreaper-4

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#3 soulreaper-4
Member since 2007 • 2247 Posts

[QUOTE="dkrustyklown"]

I just checked my Wii games. Only one, The Conduit, has the circle that you describe. I think that, at least in my case, it was caused not by the Wii but by the cheap game case that HVS used.

None of my 1st party games have the ring. If your 1st party games have the ring, then you might want to give Nintendo a call to ask for some advice. Nintendo customer service people are some of the friendliest and most helpful people you will ever have the pleasure of speaking with.

My nephew was having a hard time with NSMB Wii (he's only 6 years old), and out of frustration, he took out the game disc and bit it. Then he tried to blame it on the dog, even though the teeth marks were clearly those of a human 6 year old. My sister called Nintendo to buy a replacement disc, and the CSR's were so moved by the fact that they had never replaced a disc for being bitten that they waived the disc replacement fee and only charged her for shipping.

I worked many years in the customer service industry, and I must say that Nintendo CSR's represent some of the finest skills around. I have never heard anything negative about Nintendo customer service.

It's not a ring.

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soulreaper-4

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#4 soulreaper-4
Member since 2007 • 2247 Posts

Can more people give me an opinion about this?

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greenarcher02

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#5 greenarcher02
Member since 2009 • 988 Posts

Are the marks seen when you take pictures of the disc? If so try uploading them here. Or just do what dkrustyklown and give Nintendo a call.

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soulreaper-4

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#6 soulreaper-4
Member since 2007 • 2247 Posts

Are the marks seen when you take pictures of the disc? If so try uploading them here. Or just do what dkrustyklown and give Nintendo a call.

greenarcher02
Nope.
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soulreaper-4

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#8 soulreaper-4
Member since 2007 • 2247 Posts
I need more opinions to solve this problem please.
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Cruse34

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#9 Cruse34
Member since 2009 • 4468 Posts

If mario has it that might be bad because Nintendos things are the highest quality around

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TheHighWind

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#10 TheHighWind
Member since 2003 • 5724 Posts

If it ain't broke. Don't fix it.

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soulreaper-4

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#11 soulreaper-4
Member since 2007 • 2247 Posts
I want to solve this thing fast because it is holding me back from getting Mario Galaxy 2 and Monster Hunter Tri.
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AwesomeKenny

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#12 AwesomeKenny
Member since 2010 • 375 Posts
As long as you don't get those stupid messages that say an error has occurred and you have to turn off your Wii, you'll be fine.
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almossbb

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#13 almossbb
Member since 2008 • 1979 Posts

dont worry about this, my mario galaxy and metroid prime 3 cds have perfect circles on them, it probably just the wii that does it like nintendo said. anyway cds will still work with harsh irregular scratches so i wouldnt worry about it at all. all cds tend to get some type of scratch in their life time, im really carefull with my cds, and the worst i have is those circles on those 2 disks, and my super paper mario disk has very minor scratches.

dont let this hold you back because it happens to all cds, if you stop playing games because of this, then you wont be able to play cd games again!!!

-Almo SSBB

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soulreaper-4

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#14 soulreaper-4
Member since 2007 • 2247 Posts
[QUOTE="almossbb"]

dont worry about this, my mario galaxy and metroid prime 3 cds have perfect circles on them, it probably just the wii that does it like nintendo said. anyway cds will still work with harsh irregular scratches so i wouldnt worry about it at all. all cds tend to get some type of scratch in their life time, im really carefull with my cds, and the worst i have is those circles on those 2 disks, and my super paper mario disk has very minor scratches.

dont let this hold you back because it happens to all cds, if you stop playing games because of this, then you wont be able to play cd games again!!!

-Almo SSBB

This still is confusing. Some a bunch of peole here have told me their games doesn't have what a i describe, two people here have this and Nintendo say as long as the games are playing and your wii is not doing a noticeable and perfectly circular scratch on games your Wii is okay. MY HEAD IS SPINNING OF CONFUTION AND DOUBT.
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bobbetybob

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#15 bobbetybob
Member since 2005 • 19370 Posts
Wait, so your games still work perfectly but because they've got light scratches on an area of the disk which holds absolutely no data, you're afraid to play the games? You must be the most protective person in the whole world, until something actually goes wrong don't panic.
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joebutler18

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#16 joebutler18
Member since 2009 • 54 Posts
as far as i no the nintendo wii hasnt had any records yet of broken consoles or the console it self scratching the disks if it works fine then dont panic if it gets worst over time call nintendo you can always backup youre games if youre worried thats nice and leagal aswell
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soulreaper-4

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#17 soulreaper-4
Member since 2007 • 2247 Posts

Wait, so your games still work perfectly but because they've got light scratches on an area of the disk which holds absolutely no data, you're afraid to play the games? You must be the most protective person in the whole world, until something actually goes wrong don't panic.bobbetybob
When you have a collection of 88 games it isnormal tosearch info for something like this. It's not the same asa person who only have only3 games in it collection and maybe didn't pay 50 plus taxes for amost everyone.

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teknic1200

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#18 teknic1200
Member since 2007 • 3191 Posts
if the wii is damaging the game while it's spinning you would have a circle. If the lines are straight it's most likely just scuffed from the disk going in and out of the wii. If the disk is damaged the scratches will be apparent
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almossbb

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#19 almossbb
Member since 2008 • 1979 Posts
[QUOTE="soulreaper-4"][QUOTE="almossbb"]

dont worry about this, my mario galaxy and metroid prime 3 cds have perfect circles on them, it probably just the wii that does it like nintendo said. anyway cds will still work with harsh irregular scratches so i wouldnt worry about it at all. all cds tend to get some type of scratch in their life time, im really carefull with my cds, and the worst i have is those circles on those 2 disks, and my super paper mario disk has very minor scratches.

dont let this hold you back because it happens to all cds, if you stop playing games because of this, then you wont be able to play cd games again!!!

-Almo SSBB

This still is confusing. Some a bunch of peole here have told me their games doesn't have what a i describe, two people here have this and Nintendo say as long as the games are playing and your wii is not doing a noticeable and perfectly circular scratch on games your Wii is okay. MY HEAD IS SPINNING OF CONFUTION AND DOUBT.

dude, take it easy, like i said, all cds get scratches eventually. plus the circular thing only happens sometimes for som reasons and nintendo says its ok. i only have 2 out of like 30 games with the circular scratch and one cd that is scratched irregulalry by my little bro. you should just stop this and relax, go play your games man, as long as they work then you are ok. btw. my brawl disk didnt work once, i asked nintendo and they told me that this was a prob with my wii, i sent both the wii and brawl for free, and they repaired the wii and replaced my brawl disk for free. anyways scratches are a normal thing, i buy used games that have scratches on them for my ps3 and gamecube and i havent had any problems yet (i play gamecube on the wii) so enjoy your console and get back to playing your games! -Almo SSBB
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soulreaper-4

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#20 soulreaper-4
Member since 2007 • 2247 Posts
[QUOTE="almossbb"][QUOTE="soulreaper-4"][QUOTE="almossbb"]

dont worry about this, my mario galaxy and metroid prime 3 cds have perfect circles on them, it probably just the wii that does it like nintendo said. anyway cds will still work with harsh irregular scratches so i wouldnt worry about it at all. all cds tend to get some type of scratch in their life time, im really carefull with my cds, and the worst i have is those circles on those 2 disks, and my super paper mario disk has very minor scratches.

dont let this hold you back because it happens to all cds, if you stop playing games because of this, then you wont be able to play cd games again!!!

-Almo SSBB

This still is confusing. Some a bunch of peole here have told me their games doesn't have what a i describe, two people here have this and Nintendo say as long as the games are playing and your wii is not doing a noticeable and perfectly circular scratch on games your Wii is okay. MY HEAD IS SPINNING OF CONFUTION AND DOUBT.

dude, take it easy, like i said, all cds get scratches eventually. plus the circular thing only happens sometimes for som reasons and nintendo says its ok. i only have 2 out of like 30 games with the circular scratch and one cd that is scratched irregulalry by my little bro. you should just stop this and relax, go play your games man, as long as they work then you are ok. btw. my brawl disk didnt work once, i asked nintendo and they told me that this was a prob with my wii, i sent both the wii and brawl for free, and they repaired the wii and replaced my brawl disk for free. anyways scratches are a normal thing, i buy used games that have scratches on them for my ps3 and gamecube and i havent had any problems yet (i play gamecube on the wii) so enjoy your console and get back to playing your games! -Almo SSBB

What i am afraid of is that in the case of damaging my games the ones that aren't from Nintendo won't be replaced.
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TheHighWind

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#21 TheHighWind
Member since 2003 • 5724 Posts

Man, ive got like: 88 games and Ive spilled coffee over half of em and they still work.

I checked out my new smb wii and it has that circle thing. Runs fine so whats the big deal.

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almossbb

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#22 almossbb
Member since 2008 • 1979 Posts

[QUOTE="almossbb"][QUOTE="soulreaper-4"] This still is confusing. Some a bunch of peole here have told me their games doesn't have what a i describe, two people here have this and Nintendo say as long as the games are playing and your wii is not doing a noticeable and perfectly circular scratch on games your Wii is okay. MY HEAD IS SPINNING OF CONFUTION AND DOUBT.soulreaper-4
dude, take it easy, like i said, all cds get scratches eventually. plus the circular thing only happens sometimes for som reasons and nintendo says its ok. i only have 2 out of like 30 games with the circular scratch and one cd that is scratched irregulalry by my little bro. you should just stop this and relax, go play your games man, as long as they work then you are ok. btw. my brawl disk didnt work once, i asked nintendo and they told me that this was a prob with my wii, i sent both the wii and brawl for free, and they repaired the wii and replaced my brawl disk for free. anyways scratches are a normal thing, i buy used games that have scratches on them for my ps3 and gamecube and i havent had any problems yet (i play gamecube on the wii) so enjoy your console and get back to playing your games! -Almo SSBB

What i am afraid of is that in the case of damaging my games the ones that aren't from Nintendo won't be replaced.

Also something you shouldnt worry aboiut either, those rings are nothing really, your disks are garunteed to work, disks will always work unless they are cracked or something, and i believe they wont make it to that extent of damage. you are basically worrying yourself about something that most probably wil never happen at all.
This might be a solution: when i buy my games from EB Games, you can pay extra 3 bucks to have your games under warranty, even if you crack them within one year of purchase, you can replace it for a new copy. I dont knwow where you live exactly but if you have Gamestop or EB Games near you then you can go buy games there an get warranty on them.
P.S this discussion doenst need to go any further, if your wii ends up being damaged nintendo will fix it for free, if not, your cds are garunteed to work even with the worst case of scratches, heck i have this wind waker cd from a friend and it is so scratched you can barley see the cd, but it works perfectly. and dont worry about those ring scratches cause they are normal.
-Almo SSBB

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soulreaper-4

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#23 soulreaper-4
Member since 2007 • 2247 Posts
[QUOTE="TheHighWind"]

Man, ive got like: 88 games and Ive spilled coffee over half of em and they still work.

I checked out my new smb wii and it has that circle thing. Runs fine so whats the big deal.

You have spilled coffee over them? You're joking right?
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soulreaper-4

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#24 soulreaper-4
Member since 2007 • 2247 Posts
I guess i need to giveup searching info about this. Just hope everything is okay.
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#25 i_noseworthy
Member since 2003 • 1585 Posts
It's been 20 DAYS!!! Just play the games and worry about it if it becomes an actual issue. Sounds like you're describing superficial surface scratching, likely being caused by, as someone else said, scuffing when taking the game out of the system or putting it in. That or it could be small cracks from taking the discs out of their cases improperly. Either way, from what you're describing, it's nothing. At all. Play the games!!! And the comment about 88+ games doesn't make sense. I have 150+ games. Not bragging, it's just the case. But I don't go OCD when I see lines on the center of a disc. Don't take that as an insult, it isn't one. But why are you so worried???
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soulreaper-4

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#27 soulreaper-4
Member since 2007 • 2247 Posts
It's been 20 DAYS!!! Just play the games and worry about it if it becomes an actual issue. Sounds like you're describing superficial surface scratching, likely being caused by, as someone else said, scuffing when taking the game out of the system or putting it in. That or it could be small cracks from taking the discs out of their cases improperly. Either way, from what you're describing, it's nothing. At all. Play the games!!! And the comment about 88+ games doesn't make sense. I have 150+ games. Not bragging, it's just the case. But I don't go OCD when I see lines on the center of a disc. Don't take that as an insult, it isn't one. But why are you so worried???i_noseworthy
I guess i have no other option but but only to do what you said "Play the games". I was just tying to findout if this was normal or not but i will need to give up and hope everything is okay. Anyway i wasn't using it not only because of this, i have been using my PS3 more.