Nintendo best customer service !!!!!! (My story)

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WMDfreeman99

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#1 WMDfreeman99
Member since 2007 • 1874 Posts

So it was my 2 year wedding anniversary on the 25th...on the 26th my wife stood out side of bestbuy for 2 hours waiting to get a Wii..She did and surprised me:D...So yesterday i popped in Wii sports and bam disk read error..WTF....So I reset the system and then it worked. I get off work today and my friend comes over to check it out....Bam disk read error again, now this time on all my games....WTF (my friend laughing his A** off) Needless to say I tackled him to the ground, after the a** whooping I gave him I called Nintendo....(Now keep in mind that I have already gone through crap with my 360 having that replaced and let me tell you their customer service is rough. I mean my experience was not that bad but I had to ship my unit off for them just to replace it and send my their refurb back...) Anyway back to the story. I got a customer service agent on the phone and I explained the problem and told them that I kept hearing a clicking noise everytime I loaded a game then I got the error...The rep said "WOW this is rare, what is your address we will ship you out a brand new one then ship your defective one back. It should be there on Thursday or Friday of next week" "Holly ****" I said, your kidding me..the rep replied "no joke"...He got my info and I got a service number for it and that was that....God bless Nintendo...

Well there is my story...the grammer may be a little off but what ever this is a freaking thread for crying out loud not school...

Moderator edit: Fixed a censor bypass. Your best bet is to never self-censor yourself, just let the forum's auto-censor do its thaaang.

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siggip89

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#2 siggip89
Member since 2007 • 2300 Posts
:( Your so lucky, mine was defected and I had to deliever it to them....!! And they are going to "fix it". And luckily for me there are only TWO NINTENDO workers in my country that actually fixes Wiis, so yeah. 2 Fricken people!1 yay. how cute.
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Duckman5

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#3 Duckman5
Member since 2006 • 18934 Posts
Nice story, yeah they have great customer service. Lol, tackling your friend to the ground. :lol:
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WMDfreeman99

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#4 WMDfreeman99
Member since 2007 • 1874 Posts

what country

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Aft3rBurn3r

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#5 Aft3rBurn3r
Member since 2007 • 668 Posts
Yep nintendo does have the best custome service. But just wondering you were putting the disks in the facing the right way right?
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Duckman5

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#6 Duckman5
Member since 2006 • 18934 Posts
:( Your so lucky, mine was defected and I had to deliever it to them....!! And they are going to "fix it". And luckily for me there are only TWO NINTENDO workers in my country that actually fixes Wiis, so yeah. 2 Fricken people!1 yay. how cute.siggip89
Wtf? What country do you live in? Iraq?!
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siggip89

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#7 siggip89
Member since 2007 • 2300 Posts

Well, nah. Norway really :X I even pay twice as much for anything related to the system, games ETC. And TWO? people are going to fix it yay... I'll get it by 2008? and for the record. Norway is not IRAQ. lol!

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nintendo-4life

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#8 nintendo-4life
Member since 2004 • 18281 Posts
[QUOTE="siggip89"]:( Your so lucky, mine was defected and I had to deliever it to them....!! And they are going to "fix it". And luckily for me there are only TWO NINTENDO workers in my country that actually fixes Wiis, so yeah. 2 Fricken people!1 yay. how cute.Duckman5
Wtf? What country do you live in? Iraq?!

WHY DID YOU PICK IRAQ? 
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siggip89

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#9 siggip89
Member since 2007 • 2300 Posts

[QUOTE="Duckman5"][QUOTE="siggip89"]:( Your so lucky, mine was defected and I had to deliever it to them....!! And they are going to "fix it". And luckily for me there are only TWO NINTENDO workers in my country that actually fixes Wiis, so yeah. 2 Fricken people!1 yay. how cute.nintendo-4life
Wtf? What country do you live in? Iraq?!

WHY DID YOU PICK IRAQ?

EHM Stop picking on me I'm Norwegian!!1 :D Probably only Norwegian chick with a Wii too! yay =/ Or not.

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Duckman5

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#10 Duckman5
Member since 2006 • 18934 Posts
[QUOTE="Duckman5"][QUOTE="siggip89"]:( Your so lucky, mine was defected and I had to deliever it to them....!! And they are going to "fix it". And luckily for me there are only TWO NINTENDO workers in my country that actually fixes Wiis, so yeah. 2 Fricken people!1 yay. how cute.nintendo-4life
Wtf? What country do you live in? Iraq?!

WHY DID YOU PICK IRAQ? 

Because I don't think that Nintendo has to many buildings over there, for fear of being attacked or something. Only 2 workers he said.
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siggip89

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#11 siggip89
Member since 2007 • 2300 Posts

[QUOTE="nintendo-4life"][QUOTE="Duckman5"][QUOTE="siggip89"]:( Your so lucky, mine was defected and I had to deliever it to them....!! And they are going to "fix it". And luckily for me there are only TWO NINTENDO workers in my country that actually fixes Wiis, so yeah. 2 Fricken people!1 yay. how cute.Duckman5
Wtf? What country do you live in? Iraq?!

WHY DID YOU PICK IRAQ?

Because I don't think that Nintendo has to many buildings over there, for fear of being attacked or something. Only 2 workers he said.

SHE said.

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WMDfreeman99

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#12 WMDfreeman99
Member since 2007 • 1874 Posts

Yep nintendo does have the best custome service. But just wondering you were putting the disks in the facing the right way right?Aft3rBurn3r

No i put them in the right way :shock:

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Duckman5

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#13 Duckman5
Member since 2006 • 18934 Posts

[QUOTE="Duckman5"][QUOTE="nintendo-4life"][QUOTE="Duckman5"][QUOTE="siggip89"]:( Your so lucky, mine was defected and I had to deliever it to them....!! And they are going to "fix it". And luckily for me there are only TWO NINTENDO workers in my country that actually fixes Wiis, so yeah. 2 Fricken people!1 yay. how cute.siggip89

Wtf? What country do you live in? Iraq?!

WHY DID YOU PICK IRAQ?

Because I don't think that Nintendo has to many buildings over there, for fear of being attacked or something. Only 2 workers he said.

SHE said.

Err, well you have a Wii. :P
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siggip89

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#14 siggip89
Member since 2007 • 2300 Posts
[QUOTE="siggip89"]

[QUOTE="Duckman5"][QUOTE="nintendo-4life"][QUOTE="Duckman5"][QUOTE="siggip89"]:( Your so lucky, mine was defected and I had to deliever it to them....!! And they are going to "fix it". And luckily for me there are only TWO NINTENDO workers in my country that actually fixes Wiis, so yeah. 2 Fricken people!1 yay. how cute.Duckman5

Wtf? What country do you live in? Iraq?!

WHY DID YOU PICK IRAQ?

Because I don't think that Nintendo has to many buildings over there, for fear of being attacked or something. Only 2 workers he said.

SHE said.

Err, well you have a Wii. :P

you weren't talking to me? I had to deliever it in. Lol I just wanna show you guys how bad the service is grr you lucky scumbags

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nintendo-4life

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#15 nintendo-4life
Member since 2004 • 18281 Posts
[QUOTE="nintendo-4life"][QUOTE="Duckman5"][QUOTE="siggip89"]:( Your so lucky, mine was defected and I had to deliever it to them....!! And they are going to "fix it". And luckily for me there are only TWO NINTENDO workers in my country that actually fixes Wiis, so yeah. 2 Fricken people!1 yay. how cute.Duckman5
Wtf? What country do you live in? Iraq?!

WHY DID YOU PICK IRAQ? 

Because I don't think that Nintendo has to many buildings over there, for fear of being attacked or something. Only 2 workers he said.

that was a joke >_>.... but thanks for the info i guess :P
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siggip89

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#16 siggip89
Member since 2007 • 2300 Posts
No, it's not a joke + I don't live in IRAQ. I'm white ! :evil:
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Duckman5

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#17 Duckman5
Member since 2006 • 18934 Posts
Wow this thread got confusing and I completely missed the joke, lol.
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Duckman5

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#18 Duckman5
Member since 2006 • 18934 Posts
[QUOTE="Duckman5"][QUOTE="siggip89"]

[QUOTE="Duckman5"][QUOTE="nintendo-4life"][QUOTE="Duckman5"][QUOTE="siggip89"]:( Your so lucky, mine was defected and I had to deliever it to them....!! And they are going to "fix it". And luckily for me there are only TWO NINTENDO workers in my country that actually fixes Wiis, so yeah. 2 Fricken people!1 yay. how cute.siggip89

Wtf? What country do you live in? Iraq?!

WHY DID YOU PICK IRAQ?

Because I don't think that Nintendo has to many buildings over there, for fear of being attacked or something. Only 2 workers he said.

SHE said.

Err, well you have a Wii. :P

you weren't talking to me? I had to deliever it in. Lol I just wanna show you guys how bad the service is grr you lucky scumbags

You missed the joke. Lol.
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brujagio

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#20 brujagio
Member since 2004 • 1372 Posts
[QUOTE="siggip89"][QUOTE="Duckman5"][QUOTE="siggip89"]

[QUOTE="Duckman5"][QUOTE="nintendo-4life"][QUOTE="Duckman5"][QUOTE="siggip89"]:( Your so lucky, mine was defected and I had to deliever it to them....!! And they are going to "fix it". And luckily for me there are only TWO NINTENDO workers in my country that actually fixes Wiis, so yeah. 2 Fricken people!1 yay. how cute.Duckman5

Wtf? What country do you live in? Iraq?!

WHY DID YOU PICK IRAQ?

Because I don't think that Nintendo has to many buildings over there, for fear of being attacked or something. Only 2 workers he said.

SHE said.

Err, well you have a Wii. :P

you weren't talking to me? I had to deliever it in. Lol I just wanna show you guys how bad the service is grr you lucky scumbags

You missed the joke. Lol.

I love massive quotes.

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WMDfreeman99

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#21 WMDfreeman99
Member since 2007 • 1874 Posts
holly crap guys what happende to my thread...all i wanted was some coments about my store..LOL:D
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Bungholio55

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#22 Bungholio55
Member since 2006 • 618 Posts
Sweet.
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osan0

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#23 osan0
Member since 2004 • 18234 Posts

well my experience wasnt quite as good as that but it was positive. wii was behaving a bit strangely (long beeps from the disc drive and quite a bit of vibration) so i called nintendo. the guy agreed that the long beeps were odd. i had to send it back myself which was annoying but they had a shiny new one back to me with all my VC game rights intact in 2 weeks. so im happy with the customer support there.

my only complaint is that if it wasnt for the VC, i could have brought it back to the shop and gotten a replacement that day. why oh why didnt nintendo allow ppl to transer there data to a different wii in case of a fault? the DS has it. i used it for transfering details from my DS to my lite. it retained all friend codes and everything. brilliant. why doesent wii have the same feature?

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7arek

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#24 7arek
Member since 2007 • 725 Posts
I had to return mine too, and i totally agree with you. Except mine said "disc memory is corrupt" and I had that stupid clicking with the disc, none of my games would load. Within 2 weeks I had a brand new Wii, there was absolutely no hassle, I completely agree with you, Nintendo's great.
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cobrax80

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#25 cobrax80
Member since 2003 • 4658 Posts
Nintendo does have the best customer service in the world, hands down. I often wonder why other companies don't follow Ninteno's lead on this one.
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l8bitz

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#26 l8bitz
Member since 2004 • 3251 Posts

Those are the things we like to hear, game companies really looking out for there customers.

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2good2betrue

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#27 2good2betrue
Member since 2006 • 7791 Posts
its nice where i live, im only about an hour or so drive from a nintendo warehouse of somesort (im near LA by the way) and when my ds had problem (back wen they were sold out a lot to) they just got me a new one hassle free.
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nishamuffypuppy

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#28 nishamuffypuppy
Member since 2004 • 5731 Posts

That's great customer serveice there...

I know this is off-topic but I've never liked Microsoft ever since they decided not to replace my Zune (with a cracked Screen) which was a manufacturer's problem! :x

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siggip89

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#29 siggip89
Member since 2007 • 2300 Posts
Nintendo does have the best customer service in the world, hands down. I often wonder why other companies don't follow Ninteno's lead on this one.cobrax80
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siggip89

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#30 siggip89
Member since 2007 • 2300 Posts
Wut the my message didn't appear. Lmao. Atleast its not best World-wide its horrific for me atleast. I've had dozens of defected stuff, I guess I'm just unlucky.
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Travo_basic

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#31 Travo_basic
Member since 2003 • 38751 Posts
I've been very pleased with Nintendo's customer service.
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#32 foola12
Member since 2005 • 2242 Posts
[QUOTE="Duckman5"][QUOTE="siggip89"][QUOTE="Duckman5"][QUOTE="siggip89"]

[QUOTE="Duckman5"][QUOTE="nintendo-4life"][QUOTE="Duckman5"][QUOTE="siggip89"]:( Your so lucky, mine was defected and I had to deliever it to them....!! And they are going to "fix it". And luckily for me there are only TWO NINTENDO workers in my country that actually fixes Wiis, so yeah. 2 Fricken people!1 yay. how cute.brujagio

Wtf? What country do you live in? Iraq?!

WHY DID YOU PICK IRAQ?

Because I don't think that Nintendo has to many buildings over there, for fear of being attacked or something. Only 2 workers he said.

SHE said.

Err, well you have a Wii. :P

you weren't talking to me? I had to deliever it in. Lol I just wanna show you guys how bad the service is grr you lucky scumbags

You missed the joke. Lol.

I love massive quotes.

:shock: hes a girl? :shock:
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mac906

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#33 mac906
Member since 2005 • 22536 Posts
Wow, I haven't had to deal with Nintendo's Customer Service, but it sounds like they've got things working really well there.
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primitive013

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#34 primitive013
Member since 2003 • 1422 Posts
nintedo and norway rule... and wives that wait two hours for wiis... everybody happy?
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siggip89

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#35 siggip89
Member since 2007 • 2300 Posts

nintedo and norway rule... and wives that wait two hours for wiis... everybody happy?primitive013

Norway suck, Nintendo rule, wives that wait 2 hours for wiis rock. :)

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ColonialMustard

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#36 ColonialMustard
Member since 2006 • 318 Posts
Yeah, my Wii has been giving me problems too. It's been making a weird grinding sound whenever I put any of my Wii games in... And it's getting progressively worse. My wii is now louder than my 360! The games work fine, but it's the most irritating sound in the world. Should I call up Nintendo consumer support or what? Do you think they'll replace my Wii or just repair it??
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siggip89

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#37 siggip89
Member since 2007 • 2300 Posts
Yeah, my Wii has been giving me problems too. It's been making a weird grinding sound whenever I put any of my Wii games in... And it's getting progressively worse. My wii is now louder than my 360! The games work fine, but it's the most irritating sound in the world. Should I call up Nintendo consumer support or what? Do you think they'll replace my Wii or just repair it??ColonialMustard
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siggip89

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#38 siggip89
Member since 2007 • 2300 Posts
omg my message didn't appear, Anyway. That's what happened to me. Call Nintendo. They'll replace it or fix it. (They are repairing mine:))
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darkmark91

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#39 darkmark91
Member since 2006 • 3047 Posts

Well there is my story...the grammer may be a little off but what ever this is a freaking thread for crying out loud not school...

WMDfreeman99

Amen to that. Thats what I keep telling everyone. And btw you spelled grammar wrong. (JK)

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ColonialMustard

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#40 ColonialMustard
Member since 2006 • 318 Posts

omg my message didn't appear, Anyway. That's what happened to me. Call Nintendo. They'll replace it or fix it. (They are repairing mine:))siggip89

OK, cool I'll give it a shot. What have I got to lose, eh?

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helium_flash

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#41 helium_flash
Member since 2007 • 9244 Posts

[QUOTE="Duckman5"][QUOTE="nintendo-4life"][QUOTE="Duckman5"][QUOTE="siggip89"]:( Your so lucky, mine was defected and I had to deliever it to them....!! And they are going to "fix it". And luckily for me there are only TWO NINTENDO workers in my country that actually fixes Wiis, so yeah. 2 Fricken people!1 yay. how cute.siggip89

Wtf? What country do you live in? Iraq?!

WHY DID YOU PICK IRAQ?

Because I don't think that Nintendo has to many buildings over there, for fear of being attacked or something. Only 2 workers he said.

SHE said.

Same thing :P

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Wild_Card

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#42 Wild_Card
Member since 2005 • 4034 Posts
i like milk but i cant drink it as it gives me cramps so i have to drink silk milk. its not realy bad. sorta like milk but sweeter. sometimes i drink a glass of it while eating a blueberrymuffin. i shouldnt eat muffins do to all the fiber but hay some times you just gotta do what you gotta do you know. any way great story man :P