Problem with wii shop channel...

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Sumhalo

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#1 Sumhalo
Member since 2004 • 357 Posts

Hi,

I have a new wii console now. I shipped my brokent wii to Nintendo and they gave me a new one. I wanted to connect My Nintendo account to the Wii shop Channel, but before that I did a system upgrade and everything worked correctly.

The connection between My Nintendo and Wii shop Channel worked, but it seems not because:

1- I had 3200 wii points left and they are not there

2- I cant redownload my games and internet channel at no cost. I have to pay again to have them...

WTF?

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Sumhalo

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#2 Sumhalo
Member since 2004 • 357 Posts
I guess nobody ever had this problem? I emailed Nintendo... Im sure its a small network problem...
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pandaguy25

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#3 pandaguy25
Member since 2006 • 193 Posts
I think the problem is that your VC games are tied to your Wii itself, not your My Nintendo account, so i suggest calling Nintendo and see what they say.
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raahsnavj

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#4 raahsnavj
Member since 2005 • 4895 Posts
They probably forgot to transfer over your existing information to your new console. yeah, you did the right thing by sending them an email.
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Sumhalo

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#5 Sumhalo
Member since 2004 • 357 Posts

I think the problem is that your VC games are tied to your Wii itself, not your My Nintendo account, so i suggest calling Nintendo and see what they say.pandaguy25

Yeah but linking My Nitendo account to Wii shop channel should give me the autorisation to redownload it at no cost.

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Sumhalo

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#6 Sumhalo
Member since 2004 • 357 Posts

They probably forgot to transfer over your existing information to your new console. yeah, you did the right thing by sending them an email.raahsnavj

Maybe, but I have all my old saves (including VC games) on my wii... So they transfert saves data for sure.

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Sumhalo

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#7 Sumhalo
Member since 2004 • 357 Posts
Now, this if fun. I called Nintendo and they dont really know whats the problem.They do not understand how I do not have my wii points anywmore because all my data was transfered... They will call me back, but if they want me to send my console again... No Way. I will ask them to give me at least wii points cards.