Walmart canceled SSBB Preorders!!!

I ordered SSBB for $19.82 today and just got this email.. I gave them no such request to cancel my order.

Dear (EDIT OUT MY NAME),

We have received your request to cancel the item(s) listed
below from your order (EDIT OUT MY ORDER NUMBER).

We will attempt to cancel this order, however, we may
already have processed your order for shipping. If you need
to contact us about this order, please call us at 1-800-966-6456
between 6 a.m. and 1 a.m (CT), seven days a week.


===========================================================
ITEM(S) REQUESTED TO BE CANCELED
-----------------------------------------------------------
Order Date: 11 JAN 2008 07:01
Order Number: EDIT


ITEM                                             QTY   PRICE   TOTAL
--------------------------------------------------------------------
Super Smash Bros. Brawl Wii                      1     19.82   19.82


===========================================================
Returns
If we are unable to cancel your order because it already has been
processed, then you can return any unwanted items to us after you
 receive
them.  You will have the option of returning the item(s) to us via mail
 or
directly to a Wal-Mart store, whichever is more convenient for you. 
Instructions on how to return items will arrive with your order.

And that is why I go to Gamestop.

And that is why I go to Gamestop.

Bobert66

And that is why I go to Gamestop.

Bobert66

Is it me or did they try to make it look like you cancelled the order?Sants412

I love how you all were so excited about getting it so cheap. It's almost like clockwork now this has happend.

These things are always too good to be true.

probably automated but it's sorta sad that they made it look like you asked them to cancel it.

It might have been better if they had just admitted that it was a mistake and given you the option to cancel it don't you think?

It might have been better if they had just admitted that it was a mistake and given you the option to cancel it don't you think?sarakin

So people need to spend 20 mins on the phone to get their game

No biggie

[QUOTE="Bobert66"]

And that is why I go to Gamestop.

Lunar52

So you guys prefer to be robbed in realtime rather then wait for an 8 hour delay?

So people need to spend 20 mins on the phone to get their game

No biggie

Jaysonguy

I'm surprised to hear a comment like that from you, they spend 2 days on the phone. They arent getting that game for 20 bucks.

And that is why I go to Gamestop.

Bobert66

I hate Gamestop. Not only is it full of people who think they know everything there is to know about gaming, but people get ripped off there all the time. I go to Target for my games.

[QUOTE="Jaysonguy"]

So people need to spend 20 mins on the phone to get their game

No biggie

Sepewrath

I'm surprised to hear a comment like that from you, they spend 2 days on the phone. They arent getting that game for 20 bucks.

It all depends on if Walmart thinks that this will hurt their future returns with the customers.

I do know that it's going to take some calls, there's no way "Steve in customer support" fixes this one.

Is it me or did they try to make it look like you cancelled the order?Sants412

so the guy sitting behind some desk at walmart finally woke up
...

this was kind of expected, it has to be a mistake :P

sorry guys/gals

So people need to spend 20 mins on the phone to get their game

No biggie

Jaysonguy

I know, all it takes is a litte motovation and you get your games. They do not what a bunch of pissed off consumers.

[QUOTE="Bobert66"]

And that is why I go to Gamestop.

Lunar52

Gamestop.. Eb Games.. is there a difference? :)

I ordered SSBB for $19.82 today and just got this email.. I gave them no such request to cancel my order.

Dear (EDIT OUT MY NAME),

We have received your request to cancel the item(s) listed
below from your order (EDIT OUT MY ORDER NUMBER).

We will attempt to cancel this order, however, we may
already have processed your order for shipping. If you need
to contact us about this order, please call us at 1-800-966-6456
between 6 a.m. and 1 a.m (CT), seven days a week.


===========================================================
ITEM(S) REQUESTED TO BE CANCELED
-----------------------------------------------------------
Order Date: 11 JAN 2008 07:01
Order Number: EDIT


ITEM                                             QTY   PRICE   TOTAL
--------------------------------------------------------------------
Super Smash Bros. Brawl Wii                      1     19.82   19.82


===========================================================
Returns
If we are unable to cancel your order because it already has been
processed, then you can return any unwanted items to us after you
 receive
them.  You will have the option of returning the item(s) to us via mail
 or
directly to a Wal-Mart store, whichever is more convenient for you. 
Instructions on how to return items will arrive with your order.

ag1052

Piss on Wal-Mart! I used to be an Assistant Store Manager for them and worked for them for 10 years. They screw the customer every chance they get. It figures that they would not honor the price, even though it was THEIR mistake. That's false advertising any way you cut it. And people wonder why I left. Because they do this to their customers EVERY DAY. Their slogan is "Always"....just remember to mentaly add "screw the customer" to it when you see their commercials. And they used to make me fire people for no good reason when our payroll was higher than what corporate wanted. Nothing lke taking someones job away from them the week after Christmas! They (Corporate Wal-Mart) had me do things to people that I regret to this day. Don't shop there, just go to Best Buy or Target and you'll get the same price!

[QUOTE="Bobert66"]

And that is why I go to Gamestop.

Lunar52

[QUOTE="ag1052"]

I ordered SSBB for $19.82 today and just got this email.. I gave them no such request to cancel my order.

Dear (EDIT OUT MY NAME),

We have received your request to cancel the item(s) listed
below from your order (EDIT OUT MY ORDER NUMBER).

We will attempt to cancel this order, however, we may
already have processed your order for shipping. If you need
to contact us about this order, please call us at 1-800-966-6456
between 6 a.m. and 1 a.m (CT), seven days a week.


===========================================================
ITEM(S) REQUESTED TO BE CANCELED
-----------------------------------------------------------
Order Date: 11 JAN 2008 07:01
Order Number: EDIT


ITEM                                             QTY   PRICE   TOTAL
--------------------------------------------------------------------
Super Smash Bros. Brawl Wii                      1     19.82   19.82


===========================================================
Returns
If we are unable to cancel your order because it already has been
processed, then you can return any unwanted items to us after you
 receive
them.  You will have the option of returning the item(s) to us via mail
 or
directly to a Wal-Mart store, whichever is more convenient for you. 
Instructions on how to return items will arrive with your order.

Deominator

Piss on Wal-Mart! I used to be an Assistant Store Manager for them and worked for them for 10 years. They screw the customer every chance they get. It figures that they would not honor the price, even though it was THEIR mistake. That's false advertising any way you cut it. And people wonder why I left. Because they do this to their customers EVERY DAY. Their slogan is "Always"....just remember to mentaly add "screw the customer" to it when you see their commercials. And they used to make me fire people for no good reason when our payroll was higher than what corporate wanted. Nothing lke taking someones job away from them the week after Christmas! They (Corporate Wal-Mart) had me do things to people that I regret to this day. Don't shop there, just go to Best Buy or Target and you'll get the same price!

I'd stay away from BestBuy too...as they rip off the consumer just as bad to turn profit. Seriously, I worked there for a year. Daily meetings on how to scam the customer. And as far as customer service, NEVER give in. You were supposed to do whatever it takes until the customer got annoyed and left...jerks.

But yea, my order was just cancelled as well. Corporate will be hearing from me. Anybody wanna post corporates number?

Edit: Here it is guys. 1-800-925-6278 . Give them a call and get your game for the price you were shown!

^^^^^^^^^^^^^^^^^^^^^^^^^^^

NICE!

And that is why I go to Gamestop.

Bobert66

and that is why i go to future shop or Eb games
Lunar52

Dude, Gamestop bought EB Games a long time ago... Anyway, the super-low Walmart price was just a mistake, and Wally World automatically canceled everyone who tried to order it. The deal was all over the FatWallet and SlickDeals forums, so hundreds (maybe thousands) of people ordered it.

[QUOTE="Bobert66"]

And that is why I go to Gamestop.

Lunar52

I e-mailed them yesterday and here is the response:

-----------------------------------------------------------------------------------------------------------------------------------------------

Dear StarStuck,

We are contacting you regarding your recent order *************.

At the time you placed your order, the price of the item(s) listed below was incorrect on our website. Due to this issue, we have canceled the item(s) from your order. No further action is required on your part regarding this issue and we apologize for any inconvenience this may cause.

Your payment method will not be charged for the item(s). Any authorization hold on your credit card account will be released in accordance with your financial institution's holds policy. Please contact your financial institution for more information.

Item(s):

Super Smash Bros. Brawl Wii Qty 1

Please note: Any items in your order that are not listed above will be delivered as planned. Click on "My Account" on http://www.walmart.com to track the status of any remaining items in your order.

Should you have any questions, please refer to our Order Acceptance policy:

http://www.walmart.com/catalog/catalog.gsp?cat=119625&path=0:5436:120160:119599:119625#1

You may also contact one of our Customer Service Associates at help@walmart.com.

Sincerely,

Customer Service at Walmart.com

http://www.walmart.com

-----------------------------------------------------------------------------------------------------------------------------------------------

Basically saying we made a mistake and are now screwing you and if you don't like it go to hell.

How do people get ripped off in GS they charge the same prices as every other retailer. Now the whole employees being jerks well that is worldwide for all retailers not just gamestop. Actually they are more useful(depending on where you are) then the people who work the video game sections in like Target or Walmart. The GS near me is fine, real gamers who actually know something, and thier not jerks. Sepewrath

People get ripped off there for their buy-back program. I don't know why people do it, you get probably 10% (or less) of the value of the game from them...E-bay is much better.

How do people get ripped off in GS they charge the same prices as every other retailer. Now the whole employees being jerks well that is worldwide for all retailers not just gamestop. Actually they are more useful(depending on where you are) then the people who work the video game sections in like Target or Walmart. The GS near me is fine, real gamers who actually know something, and thier not jerks. Sepewrath

True, but in my experience with Gamestop/EB Games employees they have this "mightier than thou" mentality and think they know more about games than anyone on the planet just because they work there. I frequently hear them give out false information and bunk release dates and specs to customers. Especially when they are trying to push a fulll pay on a pre-order of a game that is 6 months to a year away and they swear t's coming out next month. During the Christmas season (Oct.-Dec.) they were pushing Haze, MGS4, SSBB, Halo Warsand a few other titles that I knew damn well weren't worth paying for as they stillhad no solid release date.

Another thing I noticed is they try to get kids to spend their whole trade-in at once and not save any of it for upcoming games. But the thing that bugs me most is probably the fact that I was playing Atari 2600 in 1983 and these clerks weren't born until I was already jamming on my NES, Master System and possibly Genesis. Most of them started gaming with the Super NES or PS1 and even if they have knowledge from that point on they missed out on being here for the first 2 generations of console games. I missed Gen. 1 (Magnavox Oddysey, Stand-alone Pong, etc.) but at least I have read books and articles about what was going on and how this all came to be instead of sticking my nose up in the air and proclaiming that "(insert system name) roxorz teh wurld of gamez and evry1 is n00bface an Iteh 1337m4n!"

You can complain all you want, they aren't going to give it to you. The disclaimer on their website legally allows them to cancel the order. I made an order hoping they may honor it, but knowing they probably won't, so they didn't so back to my original plan of paying regular price for it somewhere lol

Round one is over and the framework is complete

Now we wait until Monday for the second step