What is a way to see if a 3DS has black screen of death?

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hydralisk86

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#1 hydralisk86
Member since 2006 • 8845 Posts

What is a way to see if a 3DS has black screen of death? What do i have to do to test it? I will be opening my 3DS box, and i want to first test it before adding screen protectors, so that if the problem is there, and a firmware update doesn't help, then i will send it to nintendo to get it fixed. And, for updating the firmware, what exactly must i do? Sorry for asking these questions, i have never really done something like this before.

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SnowyPaws

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#2 SnowyPaws
Member since 2011 • 232 Posts

What is a way to see if a 3DS has black screen of death? What do i have to do to test it? I will be opening my 3DS box, and i want to first test it before adding screen protectors, so that if the problem is there, and a firmware update doesn't help, then i will send it to nintendo to get it fixed. And, for updating the firmware, what exactly must i do? Sorry for asking these questions, i have never really done something like this before.

hydralisk86

Not sure there ia a way to actually "test" for black screen of death as it has been happening randomly to random people at different times.

I just got my 3ds today and what I did was charged it fully straight out of the box, then when it was charged I turned it on set everything up on it and then once i had profile, internet connection, etc... set I went into the setting again and clicked on "software update" and then updated my 3ds.. it took about 2 mins for mine to update.. and I have been playing a game now for about 3 hours and haven't had an issue yet..

to get to the firmware update , go to setting (scrool all the way to the last thing on the right) then on page 4 of settings click on "system update" it will connect ya to the internet and the download will happen automaticly.. for me the update took 1- 2 mins, for a few others they said it look a really long time... It might have to do with speed of your connection (I'm on a T3 connection) .

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hydralisk86

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#3 hydralisk86
Member since 2006 • 8845 Posts

[QUOTE="hydralisk86"]

What is a way to see if a 3DS has black screen of death? What do i have to do to test it? I will be opening my 3DS box, and i want to first test it before adding screen protectors, so that if the problem is there, and a firmware update doesn't help, then i will send it to nintendo to get it fixed. And, for updating the firmware, what exactly must i do? Sorry for asking these questions, i have never really done something like this before.

SnowyPaws

Not sure there ia a way to actually "test" for black screen of death as it has been happening randomly to random people at different times.

I just got my 3ds today and what I did was charged it fully straight out of the box, then when it was charged I turned it on set everything up on it and then once i had profile, internet connection, etc... set I went into the setting again and clicked on "software update" and then updated my 3ds.. it took about 2 mins for mine to update.. and I have been playing a game now for about 3 hours and haven't had an issue yet..

to get to the firmware update , go to setting (scrool all the way to the last thing on the right) then on page 4 of settings click on "system update" it will connect ya to the internet and the download will happen automaticly.. for me the update took 1- 2 mins, for a few others they said it look a really long time... It might have to do with speed of your connection (I'm on a T3 connection) .

Does my connection have to be set to WEP to update?

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SnowyPaws

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#4 SnowyPaws
Member since 2011 • 232 Posts

hmm that I dont know.. I clicked on auto connect when seeting up my internet and it found my connection for me then asked me for my network key .. when I went to do the software update I just clicked it and it auto downloaded it. I'm not sure how my hubby has the router set up, all I know is that I need a network key when trying to add devices to it like the 3ds and my ds lite.

PS. your siggy cat makes me laugh so much.. I have a cat and he too makes some odd faces at times :)

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MicrosoftISdumb

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#5 MicrosoftISdumb
Member since 2005 • 1959 Posts

Update your 3DS, this issue has been fixed. Just connect to the internet and select update in your options. Done and done... son.

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Gen007

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#6 Gen007
Member since 2006 • 11006 Posts

There is no way to test it because its not supposed to happen and it dosent for most people besides it has supposedly been fixed in teh first system update.

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hydralisk86

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#7 hydralisk86
Member since 2006 • 8845 Posts

There is no way to test it because its not supposed to happen and it dosent for most people besides it has supposedly been fixed in teh first system update.

Gen007

I read one post on this forums that the update did not help him/her.

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Gen007

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#8 Gen007
Member since 2006 • 11006 Posts

[QUOTE="Gen007"]

There is no way to test it because its not supposed to happen and it dosent for most people besides it has supposedly been fixed in teh first system update.

hydralisk86

I read one post on this forums that the update did not help him/her.

Well I guess your best solution is to hold off on the screen protectors for a little bit. Play a few games for awhile and see if you have any problems.

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hydralisk86

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#9 hydralisk86
Member since 2006 • 8845 Posts

[QUOTE="hydralisk86"]

[QUOTE="Gen007"]

There is no way to test it because its not supposed to happen and it dosent for most people besides it has supposedly been fixed in teh first system update.

Gen007

I read one post on this forums that the update did not help him/her.

Well I guess your best solution is to hold off on the screen protectors for a little bit. Play a few games for awhile and see if you have any problems.


Does that mean I have to play 3DS games to test it? What if i only play DS games for now? I don't want any of the current 3DS games, and i was thinking on buying them in the future.

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Ultrabeatdown55

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#10 Ultrabeatdown55
Member since 2008 • 15314 Posts

You can't... If you get it, you get it.

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hydralisk86

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#11 hydralisk86
Member since 2006 • 8845 Posts

You can't... If you get it, you get it.

Ultrabeatdown55

But i want to know the common ways that the black screen shows itself, so i can be sure that i do or do not have it.

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Gen007

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#12 Gen007
Member since 2006 • 11006 Posts

[QUOTE="Gen007"]

[QUOTE="hydralisk86"]

I read one post on this forums that the update did not help him/her.

hydralisk86

Well I guess your best solution is to hold off on the screen protectors for a little bit. Play a few games for awhile and see if you have any problems.


Does that mean I have to play 3DS games to test it? What if i only play DS games for now? I don't want any of the current 3DS games, and i was thinking on buying them in the future.

From what ive read all of the crashes happened while playing 3DS stuff so IDk if it will crash while playing DS games as well.

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hydralisk86

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#13 hydralisk86
Member since 2006 • 8845 Posts
Does anyone who got the black screen feel that the update really helped?
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JustPlainLucas

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#14 JustPlainLucas
Member since 2002 • 80441 Posts
It's a random glitch that could happen to any game.
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thechosen161

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#15 thechosen161
Member since 2006 • 166 Posts

Does anyone who got the black screen feel that the update really helped? hydralisk86

yeah i got it during super monkey ball 3d and haven't gotten it since updating, so i'm pretty sure the update is working right.

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Blurry_pixel

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#16 Blurry_pixel
Member since 2011 • 25 Posts
Just an FYI...I downloaded the update to my 3DS Monday and yesterday, (Tuesday), while playing Ghost Recon I got the Black screen which required a reboot of the system.
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hydralisk86

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#17 hydralisk86
Member since 2006 • 8845 Posts
Just an FYI...I downloaded the update to my 3DS Monday and yesterday, (Tuesday), while playing Ghost Recon I got the Black screen which required a reboot of the system.Blurry_pixel
Then i think you should get that fixed. Nintendo fixes the 3DS for free i think for 1 year, plus 90 days if you register your 3DS online.
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#18 BrunoBRS
Member since 2005 • 74156 Posts
play a game. if screen goes black and error message appears, it has it.
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hydralisk86

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#19 hydralisk86
Member since 2006 • 8845 Posts

play a game. if screen goes black and error message appears, it has it.BrunoBRS

I think i have to touch the screen before playing a 3DS game to set up the settings, and i want to add screen protectors before i do that. So I'll wait until my screen protectors arrive first, though there is a chance i will be wasting money applying them and then finding out that there is a black screen.

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#20 ArchoNils2
Member since 2005 • 10534 Posts

[QUOTE="BrunoBRS"]play a game. if screen goes black and error message appears, it has it.hydralisk86

I think i have to touch the screen before playing a 3DS game to set up the settings, and i want to add screen protectors before i do that.

Why do you go so crazy for some screen protectors oO IF you like them so much you can usually just remove them, I can at least do it with my protector of my iPhone. Anyway, isn't it just a SW problem? I'm pretty sure I heard a lot that just had to reboot the system. If so, a software update fixes the issue anyway. I has 3 crashes on my 3DS already within the first ~10h, all with a black top screen, all fixed by rebooting the system :S