Wii U online features not loading

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vtbob88

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#1 vtbob88
Member since 2007 • 638 Posts

I have had no issues with any of the features on my Wii U until 2 days ago. I tried to load netflix and it said there was an error and it could not load the page. THe same thing happened with Miiverse. I assumed something was just going on at that time and I would try again later, however last night neither would load and I kept getting error messages. Everytime I searched the error codes I was getting (which were different every time) the support site said they could not find what the code stood for.

I know that it is not the Wii U not connecting to internet because I ran a connection test that was successful. Also, I can go into the browser and surf the web with no issues. But any features of Wii U that go online will not work, primarily the Miiverse and Netflix. Has anyone else run into this issue? I am thinking about calling Nintendo tonight about it.

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euro96

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#2 euro96
Member since 2005 • 499 Posts

I had the same problem, I could browse the internet and connection test was succesful, but any actual online software such as e-shop or online game features wouldn't load and I would get an array of different error codes.

However I moved my console into another room closer to the router, and they worked. So I concluded my connection wasn't strong enough in the original room to use the more intensive online services. I have now set up with a wired connection and there are no problems.

However you mentioned you had been able to use services like e-shop or netflix up until two days ago (without moving your console?) so that is slightly different to my situation.

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enrique_marrodz

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#3 enrique_marrodz
Member since 2003 • 2107 Posts
I had this problem once. I deleted the internet connections and created again and it solved Regards
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vtbob88

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#4 vtbob88
Member since 2007 • 638 Posts

That is exactly my problem, except for the fact that it had been working just fine. Also, I have tried setting a new connection and the new connection could not connect to internet so I went back to the first connection I had already set up. Maybe tonight I will delete the original connection and try it that way.