Wow i got a call from nintendo that kinda surprised me.

Some of you may remember a thread i posted a few weeks back about all my ds lites i had to send back to be replaced because they kept sending me deffective ds lites.

http://www.gamespot.com/pages/forums/show_msgs.php?topic_id=25439659

Well yesterday nintendo phoned me (well they phoned my mom cause she was the one who sent in the ds lites) and they were on the phone for a while and my mom told them about having all the defective ds lites and how she was dissapointed that they were all defective and this had never happend with any other nintendo product we have bought. then the guy starts telling her this is rare to have happen. And then he starts offering her a free gift. he said he would give us a nintendo usb wifi connector, some stylus', some wrist straps or a nintendo power subscription. I just said i would take the usb connector because i didnt really want anything else and i have a trial subscription for nintendo power already and dont really read it. i already have a usb connector but its kinda broke but still works. i will just give that one to my friend so he can use it for his wii.

It doesnt change the fact that i have recieved many faulty ds lites from nintendo. but i guess it was nice of them to give me this gift most companies customer service would just be like "i am sorry that you are experiancing problems with our product, if you send it back we will replace if for you". im not 100% satisfied with my current ds lite becuase it has a few stuck pixels which bug the crap out of me and a yellow tinted screen but i will live with it because theres no way im sending it back again.

oh your a "omg my screen is yellow guy" live with it it doesnt effect me at all

and anyway ya that does suck alot at least they are willing to try and bribe you with gifts

My dad's sooo agresive that at the end of that phone call, we would have gotten like 3 DS's and a Wii :P

Oh and Congrats on the new DS.

oh your a "omg my screen is yellow guy" live with it it doesnt effect me at all

and anyway ya that does suck alot at least they are willing to try and bribe you with gifts

ReeceBrown

actually the yellow screen doesnt bother me. its all the damn green stuck pixels.

[QUOTE="ReeceBrown"]

oh your a "omg my screen is yellow guy" live with it it doesnt effect me at all

and anyway ya that does suck alot at least they are willing to try and bribe you with gifts

_christoph

actually the yellow screen doesnt bother me. its all the damn green stuck pixels.

[QUOTE="ReeceBrown"]

oh your a "omg my screen is yellow guy" live with it it doesnt effect me at all

and anyway ya that does suck alot at least they are willing to try and bribe you with gifts

_christoph

actually the yellow screen doesnt bother me. its all the damn green stuck pixels.

I would HATE to have a yellow screen!

oh your a "omg my screen is yellow guy" live with it it doesnt effect me at all

and anyway ya that does suck alot at least they are willing to try and bribe you with gifts

ReeceBrown

see this is what scares me into not getting a light im thinking ill just stick with my phat ds

oh your a "omg my screen is yellow guy" live with it it doesnt effect me at all

and anyway ya that does suck alot at least they are willing to try and bribe you with gifts

ReeceBrown

[QUOTE="ReeceBrown"]

oh your a "omg my screen is yellow guy" live with it it doesnt effect me at all

and anyway ya that does suck alot at least they are willing to try and bribe you with gifts

brujagio

[QUOTE="_christoph"][QUOTE="ReeceBrown"]

oh your a "omg my screen is yellow guy" live with it it doesnt effect me at all

and anyway ya that does suck alot at least they are willing to try and bribe you with gifts

ReeceBrown

actually the yellow screen doesnt bother me. its all the damn green stuck pixels.

[QUOTE="brujagio"][QUOTE="ReeceBrown"]

oh your a "omg my screen is yellow guy" live with it it doesnt effect me at all

and anyway ya that does suck alot at least they are willing to try and bribe you with gifts

Platyphyllum

[QUOTE="Platyphyllum"][QUOTE="brujagio"][QUOTE="ReeceBrown"]

oh your a "omg my screen is yellow guy" live with it it doesnt effect me at all

and anyway ya that does suck alot at least they are willing to try and bribe you with gifts

TheSpidren

[QUOTE="TheSpidren"][QUOTE="Platyphyllum"][QUOTE="brujagio"][QUOTE="ReeceBrown"]

oh your a "omg my screen is yellow guy" live with it it doesnt effect me at all

and anyway ya that does suck alot at least they are willing to try and bribe you with gifts

Platyphyllum

The DS Lite line does seem to have a lot of defects. Mine had a problem with ghosting, sent it back to the store, went to a new one, and got another ghoster. Ive learned to live with it.

Some peoples luck, eh?

oh your a "omg my screen is yellow guy" live with it it doesnt effect me at all

and anyway ya that does suck alot at least they are willing to try and bribe you with gifts

ReeceBrown

[QUOTE="ReeceBrown"]

oh your a "omg my screen is yellow guy" live with it it doesnt effect me at all

and anyway ya that does suck alot at least they are willing to try and bribe you with gifts

BeErBOnG29

I agree, if mine had something wrong with it they would hear.

[QUOTE="ReeceBrown"]

oh your a "omg my screen is yellow guy" live with it it doesnt effect me at all

and anyway ya that does suck alot at least they are willing to try and bribe you with gifts

daytona_178

Nintendo's Customer support is first class.  I once had a problem with my GBA SP (NES edition) that I had to exchange with them 3 times.  Every replacement I got from them had the same problem (weird lines running down the screen), so the third time I sent it back, I thought it was hopeless so I requested to exchange the NES edition with a plain black one instead.  The awesome part was that I sent in my Bro's SP for comparison purposes so they might be able to see what I was talking about, but when I got my package back, I noticed they also sent a replacement GBA SP for my brother too!  Needless to say I was very satisfied, and two brand spanking new GBA SPs was certainly a surprise for me.

But of course, Nintendo has always offered top-notch support and product quality.  Heck, even my Nes that I've had since childhood still works like day one.  I've never had a problem with Nintendo hardware, and that is why they will always be my #1 source for all my gaming needs. :)

Edit: Oh yeah, I did have the misfortune of getting a DS with the dreaded cracked hinge epidemic, but it still worked fine and I rode out my warranty as long as I could before I exchanged it and still got a fresh replacement when I did as well as a complimentary Stylus.  Nintendo certainly knows how to keep customers satisfied!

oh your a "omg my screen is yellow guy" live with it it doesnt effect me at all

and anyway ya that does suck alot at least they are willing to try and bribe you with gifts

ReeceBrown

[QUOTE="ReeceBrown"]

oh your a "omg my screen is yellow guy" live with it it doesnt effect me at all

and anyway ya that does suck alot at least they are willing to try and bribe you with gifts

merch

That's news to me. :?  My DS phat had a ever-so-slightly tinted screen but my DS lite is perfect.

Some of you may remember a thread i posted a few weeks back about all my ds lites i had to send back to be replaced because they kept sending me deffective ds lites.

http://www.gamespot.com/pages/forums/show_msgs.php?topic_id=25439659

Well yesterday nintendo phoned me (well they phoned my mom cause she was the one who sent in the ds lites) and they were on the phone for a while and my mom told them about having all the defective ds lites and how she was dissapointed that they were all defective and this had never happend with any other nintendo product we have bought. then the guy starts telling her this is rare to have happen. And then he starts offering her a free gift. he said he would give us a nintendo usb wifi connector, some stylus', some wrist straps or a nintendo power subscription. I just said i would take the usb connector because i didnt really want anything else and i have a trial subscription for nintendo power already and dont really read it. i already have a usb connector but its kinda broke but still works. i will just give that one to my friend so he can use it for his wii.

It doesnt change the fact that i have recieved many faulty ds lites from nintendo. but i guess it was nice of them to give me this gift most companies customer service would just be like "i am sorry that you are experiancing problems with our product, if you send it back we will replace if for you". im not 100% satisfied with my current ds lite becuase it has a few stuck pixels which bug the crap out of me and a yellow tinted screen but i will live with it because theres no way im sending it back again.

_christoph

[QUOTE="Platyphyllum"][QUOTE="TheSpidren"][QUOTE="Platyphyllum"][QUOTE="brujagio"][QUOTE="ReeceBrown"]

oh your a "omg my screen is yellow guy" live with it it doesnt effect me at all

and anyway ya that does suck alot at least they are willing to try and bribe you with gifts

TheSpidren

My dad's sooo agresive that at the end of that phone call, we would have gotten like 3 DS's and a Wii :P

Oh and Congrats on the new DS.

gameboi_92