Don't EVER buy an HP laptop!

OK, I've been struggling with my HP Pavillion laptop for almost a year now. The problem is that I'm getting intermittent BSODs. It happens mostly during gaming, but also happens randomly while surfing the net, working on Word or Excel documents. Anyway, I've sent the laptop back twice. They replaced the HDD twice and the same thing still happens, yet they still insist it's a software problem. It doesn't take a genius to figure out that after 2 reimages and 2 HDDs that it's some other hardware issue. Anyway, the 2nd time it came back with the wrong operating system. I purchased Vista Ultimate 64 bit and it came back with Home Premium 32 bit. They had the nerve to tell me I never purchased Vista Ultimate and that they didn't make a mistake. I'm going to try to send it back a 3rd time, but they said all they can do is reimage the HDD and see if the problem still happens. I've literally wasted hours on the phone with them, so I'm going to write this off and buy a new laptop.

My advice to everyone out there is to NEVER buy an HP laptop. If you do, then you'll regret it if you ever have to deal with their helpdesk. I'm trying to spread the word to save everyone the pain!

Asus is best for laptops.

I know Dell makes crap desktops but they acctually make decent Laptops, the XPS range is not bad

I know Dell makes crap desktops but they acctually make decent Laptops, the XPS range is not bad

PimpiNbananas

I had an xps m140 for 3 years and it worked good for me. Wasnt anything fancy but it did everything I needed it to. My mom has an hp laptop that she loves. I have used it several times and have not had any problem with it. But like another poster said to each there own.

I like my HP laptop... But to each their own, I guess.dreDREb13

my laptop is hp dv6000 and the only problem it's when sometimes I use an "heavy" program, it make a loud noise and overheats!

my laptop is hp dv6000 and the only problem it's when sometimes I use an "heavy" program, it make a loud noise and overheats!

yang_fox

[QUOTE="yang_fox"]

my laptop is hp dv6000 and the only problem it's when sometimes I use an "heavy" program, it make a loud noise and overheats!

jyeung80

Make sure all your drivers are updated to the latest versions would be the first thing I would do. This might solve the problem.

Some lady here got her legs burned all to hell by one of them. I have an HP desktop and my fan broke like a month ago, HP still hasnt sent me a repair one.XilePrincess

I've had an HP laptop for years and haven't had a single problem with it. I also know someone who works in a laptop repair center and they hardly ever get HP's in...they get mostly Toshiba's in...Sorry to hear you've had such a bad experience, but I think your case is one in, oh I don't know, a million maybe?

Make sure all your drivers are updated to the latest versions would be the first thing I would do. This might solve the problem.

stepnkev

[QUOTE="XilePrincess"]Some lady here got her legs burned all to hell by one of them. I have an HP desktop and my fan broke like a month ago, HP still hasnt sent me a repair one.WhiteSnake5000

[QUOTE="WhiteSnake5000"][QUOTE="XilePrincess"]Some lady here got her legs burned all to hell by one of them. I have an HP desktop and my fan broke like a month ago, HP still hasnt sent me a repair one.XilePrincess

I've had an HP laptop for years and haven't had a single problem with it. I also know someone who works in a laptop repair center and they hardly ever get HP's in...they get mostly Toshiba's in...Sorry to hear you've had such a bad experience, but I think your case is one in, oh I don't know, a million maybe?

Wren28

I've had an HP laptop for years and haven't had a single problem with it. I also know someone who works in a laptop repair center and they hardly ever get HP's in...they get mostly Toshiba's in...Sorry to hear you've had such a bad experience, but I think your case is one in, oh I don't know, a million maybe?

Wren28

[QUOTE="stepnkev"]

Make sure all your drivers are updated to the latest versions would be the first thing I would do. This might solve the problem.

jyeung80

Do you have more than one RAM module? I would try and remove one of the RAM sticks and see if it happens again. If it does, I would insert the RAM and remove a different one.

I've had my HP laptop for 3 years now and it works just fine for me. I've had no major problems with it at all.

[QUOTE="Wren28"]

I've had an HP laptop for years and haven't had a single problem with it. I also know someone who works in a laptop repair center and they hardly ever get HP's in...they get mostly Toshiba's in...Sorry to hear you've had such a bad experience, but I think your case is one in, oh I don't know, a million maybe?

jyeung80

I'm really sorry to hear that...it's never nice dealing with poor customer service no matter what company it is...I've dealt with it before with other companies so I know what it's like. So I can understand why you have a "grudge" against HP...

ive sold 1000's of HP and compaq laptops in my time. and id of said their some of the best made laptops their is. this was in the UK though

I've had my HP laptop for 3 years now and it works just fine for me. I've had no major problems with it at all.

yokofox33

I'll keep that in consideration when I get a laptop, which should be soon.

[QUOTE="yokofox33"]

I've had my HP laptop for 3 years now and it works just fine for me. I've had no major problems with it at all.

Dante2710

Never had a problem with my hp. Had it for quite sometime, still works like a champ. Every company has its hiccups. From my experince at bestbuy Asus, Toshiba, and HP are the best laptop manufactuers out there. My least favorite are Sony (Pay more for just a name brand) and acer/gateway, break down. But to each there own. Bummer you had a bad experince.

and FYI, every manufactuers has you talk to someone in Inida :P

Are you suggesting that Mr. Hewlett Packard makes bad laptops? StaRzeG

My hp laptop is 3 years old now and I have not had any major problems with it. Sounds like you got a lemon.

DO NOT go with a Dell laptop. I had an Inspiron a few years ago and it had an overheating problem. It would continually build up heat and when it reached a certain threshold the fan kicked on. When that happened the entire thing slowed to a grind, and because it relied on the fan so much it broke very easily and became even slower. I've heard this is a design flaw on most Dell laptops and I've resolved never to buy one again. When I say slow, I mean slow like you'd think you were on a five year old computer slow.

OK, I've been struggling with my HP Pavillion laptop for almost a year now. The problem is that I'm getting intermittent BSODs. It happens mostly during gaming, but also happens randomly while surfing the net, working on Word or Excel documents. Anyway, I've sent the laptop back twice. They replaced the HDD twice and the same thing still happens, yet they still insist it's a software problem. It doesn't take a genius to figure out that after 2 reimages and 2 HDDs that it's some other hardware issue. Anyway, the 2nd time it came back with the wrong operating system. I purchased Vista Ultimate 64 bit and it came back with Home Premium 32 bit. They had the nerve to tell me I never purchased Vista Ultimate and that they didn't make a mistake. I'm going to try to send it back a 3rd time, but they said all they can do is reimage the HDD and see if the problem still happens. I've literally wasted hours on the phone with them, so I'm going to write this off and buy a new laptop.

My advice to everyone out there is to NEVER buy an HP laptop. If you do, then you'll regret it if you ever have to deal with their helpdesk. I'm trying to spread the word to save everyone the pain!

jyeung80

I have HP Pavilion. I'm happy with it, and I know about other people that are happy with it too. Sure you did'nt just have bad luck with your purchase?

Asus is best for laptops.

WhiteSnake5000

i fix the problems on my own if i have any...i dont trust peoplestarwarsjunky

um ive owned 3 HPs in my lifetime and NEVER had a problem with them. i actually reccomend them to all my friends and family and convinced my sister to buy one. they are fantastic laptops

and the two times i have called customer service they were extremely helpful

is it true it doesnt matter the name but whats inside the computer?Tjeremiah1988

Protip: BSODs are almost always defective RAM. They're morons for replacing the HDD.

Also HPs are junk. So are Toshibas, Gateways, eMachines and most other store bought comptuers. I had a Toshiba laptop and had nothing but issues with it for the three years I had a warranty on it. The motherboard had to be replaced three times and it would randomly shut off.

Next time get a Lenovo Thinkpad, Fujitsu, Panasonic Toughbook, Sony Vaio, or a Mac.

Basically, if you can buy it at Bestbuy, it's probably crap. You don't even want the Sony Vaios you can find at Bestbuy since they're made in China, while the ones at the Sony store are made in Japan or the US.

Dells are junk unless you go with their XPS or Lattitude business lines. Inspirons are garbage.

It may sound like I'm overly picky but with laptops, what you see is what you get for the most part. You can't easily replace parts the way you can in a Desktop.

I've never had a problem with any of HP's hardware. They make good products IMO.