Ebay buyer problem question

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SamGv

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#1 SamGv
Member since 2007 • 1102 Posts

I sold an item on ebay about 35 days ago. I sent it out a couple days after the money was transfered to my paypal. USPS confirmed it was delivered but he wasn't there so the item was put on hold at his local USPS dpt. It was returned to me because after several weeks he never claimed it. Now he is complaining that he never received it.

I even gave him the tracking number ans sent him an email warning him to pick it up quickly.

What happens now? I already spent the money I had when I sold the item and it's been a little over a month now, and he had a long time to claim it with enough notices.

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Snipes_2

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#2 Snipes_2
Member since 2009 • 17126 Posts

Hmmm...Maybe send it again?

He honestly has no grounds to complain. HE wasn't home, he never picked up the item. It's his own fault he didn't recieve it.

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Miyomatic

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#3 Miyomatic
Member since 2005 • 3561 Posts

Tell him to pay for shipping again.

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rawsavon

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#4 rawsavon
Member since 2004 • 40001 Posts
Tell him he has to pay to send it again -you can send money requests through Paypal If he complains it will go to arbitration...as long as you have proof (emails) of your claims you will win
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awesome3496

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#5 awesome3496
Member since 2008 • 2209 Posts

Send it again but tell him to pay for shipping again.