iTunes has stopped working..

I got a new laptop for graduating high school about a month ago. iTunes was working fine up until yesterday. I have windows vista and this is what it says after i click iTunes shortcut:

"iTunes has stopped working

A problem cause the program to stop working correctly. Windows will close the program and notify you if a solution is available. "

Then I have to click close program and its done.

I have tried restarting the computer, I had the computer turned off all night and in the morning the same thing happened. I turned the computer off for a while again and it still won't work. I've tried plugging in my iPod without opening iTunes first and instead of syncing, the same "iTunes has stopped working" thing popped up again.

I havn't called Apple yet, I may tomorrow. I was just hoping someone on the forums will be able to help.

Any advice is appreciated.

Buy a Zune.

*runs*

Buy a Zune.

*runs*

PBSnipes

Basically you need to remove ALL traces of iTunes and quicktime before reinstalling. Since you have Vista, its a little bit of a pain in the butt. 1) Go to your control panel and open "Program and Files" or whatever it is 2) Uninstall iTunes but do not reboot the computer yet. 3) Uninstall Quicktime, and any other apple products (Software Update and Media Devices) 4) Reboot. 5) Open "My Computer" and then your main drive (typically C:), scroll down to "Program Files." Verify iTunes and Quicktime folders do not exist. If they still exist, delete them. 6) Go back to C: and highlight the "Windows" folder 7) Go to the folder "System 32", and delete the Quicktime information in there. 8) Next, go to "Windows/User" and highlight each individual user's AppDate folder. Delete any "Apple" folders (it should only be Quicktime and iTunes information). 9) Finally, go to your user "Music" and move all your music to another location. Delete the iTunes cache files, including artwork. Reboot. You do not "have" to reboot, but why not. 10) Reinstall iTunes and Quicktime.

These people may be able to help you more than us.

Uninstall iTunes, delete all the related files and folders, then download and install the latest version.

So I have to delete all my songs and put them all on again?

So I have to delete all my songs and put them all on again?

thesandwicher

I would try a different website to get music on your ipod.

1. Uninstall itunes

2. Get a good night's sleep to remove all thoughts and memories of itunes.

3. Download foobar2000 or Winamp.

Its up and working now.

I hade to go into my control pannel

then to the uninstall thing and uninstal everything by Apple..there where 5 programs.

After ununstalling all I had to do was re-install itunes and all my music was automatically transferred over.

i will be looking at other music programs now though.

1. Uninstall itunes

2. Get a good night's sleep to remove all thoughts and memories of itunes.

3. Download foobar2000 or Winamp.

WushuFighter

So I have to delete all my songs and put them all on again?

thesandwicher

Buy a Zune.

*runs*

PBSnipes

hey get back here!!! :evil:

try this...

Buy a Zune.

*runs*

PBSnipes

Buy a Zune.

*runs*

PBSnipes

Why is it that people only think 2 types of mp3 players exist? Do they not know there are many out there that cost less, sound better and they don't have to deal with programs to get songs to the player.

Buy a Zune.

*runs*

PBSnipes

Actually, you know what's funny? I couldn't get the Zune software update to install properly. Care to guess what the problem was? Windows firewall had to be enabled.:roll: Of all things.

Try this

Basically you need to remove ALL traces of iTunes and quicktime before reinstalling. Since you have Vista, its a little bit of a pain in the butt. 1) Go to your control panel and open "Program and Files" or whatever it is 2) Uninstall iTunes but do not reboot the computer yet. 3) Uninstall Quicktime, and any other apple products (Software Update and Media Devices) 4) Reboot. 5) Open "My Computer" and then your main drive (typically C:), scroll down to "Program Files." Verify iTunes and Quicktime folders do not exist. If they still exist, delete them. 6) Go back to C: and highlight the "Windows" folder 7) Go to the folder "System 32", and delete the Quicktime information in there. 8) Next, go to "Windows/User" and highlight each individual user's AppDate folder. Delete any "Apple" folders (it should only be Quicktime and iTunes information). 9) Finally, go to your user "Music" and move all your music to another location. Delete the iTunes cache files, including artwork. Reboot. You do not "have" to reboot, but why not. 10) Reinstall iTunes and Quicktime.JigglyWiggly_

I would add deleting everything in the Temp folder to that troubleshooting list. Type "temp" in the search bar in the Start menu.

[QUOTE="PBSnipes"]

Buy a Zune.

*runs*

IWKYB

Why is it that people only think 2 types of mp3 players exist? Do they not know there are many out there that cost less, sound better and they don't have to deal with programs to get songs to the player.

Like a smartphone, which does everything those products do and more.