Service at Cineplex Theaters is atrocious...

Their Service is absolutely atrocious. First off they charge about $17.00 for a MEDIUM Pop and Low-Grade Popcorn, whereas the other Theater in town only charges about $11.00. Not only that but it's an extra $1.50 if you want Butter, and ANOTHER $1.50 if you want Butter again on a refill. (Shouldn't the refill on Butter be included at $17.00 per Concession?) and $3.00 EXTRA for 3D Movies.

Accessibility in the theater stinks. Some theaters, the wheelchair seating is crammed right up against the screen. Not literally but I'm sure people here know what I'm talking about. It's a ploy to get as many people in the theater as possible. I wanted to go see Avatar in 3D a couple of weeks ago but it was all sold out. I was all by myself and being in a wheelchair, I told them, "I don't need a seat in the theater, why don't I just give you the money and park in one of the unused accessible seating areas?".Not like I would want one of the theater seats anyways... My Mom and Dad tell me they are so uncomfortable it's hard to watch the movie. Their response was that I might block the Entrance/Exit.Well then what the heck is the accessible seating area there for when a paying customer uses it!?

Now for the GOOD stuff. Absolutely NO Matinees between Monday and Thursday. I wanted to see a Movie with a friend of mine today. Almost left for the bus stop before my friend phoned me up and said Matinees were only on Fridays, Saturdays, and Sundays. I tried to phone up the Cineplex Theater, the Box Office was closed, the Manager wasn't available, nor was the General Manager. Tried phoning Head Office in Toronto to ask them and Customer Service there was also unavailable. I don't mean long hold times, I mean one of those Voice Mailboxes you leave a message on and nobody returns your call. Not only that, but the Landmark Cinemas 5 minutes away from the Cineplex has SEVERAL Matinees during the week. Geez they must be tearing the Cineplex apart in terms of local competition.

In short... For the price I pay at the Cineplex, they really need to get their **** together. Anyone else out there have problems to share with Cineplex/Famous Players Theaters?

Yeah, those prices are horrendous. Glad I (a) hate popcorn and (b) live in England.

In my day you used to get 3 films for a nickel! :x Also if you wanted to see the Matinees why didn't you go to sea world?xTheExploited

In my day you used to get 3 films for a nickel! :x Also if you wanted to see the Matinees why didn't you go to sea world?xTheExploited

Err, I'm not sure if you mean that literally or if it's a swing at me, but I'm 25... Not 85...

[QUOTE="xTheExploited"]In my day you used to get 3 films for a nickel! :x Also if you wanted to see the Matinees why didn't you go to sea world?Mesden

In my day you used to get 3 films for a nickel! :x Also if you wanted to see the Matinees why didn't you go to sea world?xTheExploited

You mean.. manatee?

[QUOTE="xTheExploited"]In my day you used to get 3 films for a nickel! :x Also if you wanted to see the Matinees why didn't you go to sea world?Atmanix

You mean.. manatee?

BURN! :P

wth, you pay $17 for popcorn and drink? That's crazy.

[QUOTE="xTheExploited"]In my day you used to get 3 films for a nickel! :x Also if you wanted to see the Matinees why didn't you go to sea world?Atmanix

You mean.. manatee?

The IMAX nearby still uses bags for popcorn instead of buckets or tubs. I usually get free popcorn and fountain drinks anyway if certain people are working. I take a folded up bag with me when i go incase they arent there. I just unfold it, walk out as the previews are running and get a free refill on the popcorn i purchased months ago.

The only time this does not work is when they run those short promotions where art for new movies are on the outside of the bag which makes mine obviously no good.

[QUOTE="Atmanix"]

[QUOTE="xTheExploited"]In my day you used to get 3 films for a nickel! :x Also if you wanted to see the Matinees why didn't you go to sea world?xTheExploited

You mean.. manatee?

Manatee matinee? Sounds awesome.

I only go to AMC or Pacific Theaters.Allicrombie

AMC. It's the only good theater near me.

The answer is not to go there!

Also, I get away without paying a heap for drinks and food by bringing my own. Because I don't drink soft drinks I just take my own water and I buy a bag on
M&Ms at the local shops and put them in my jacket pocket. I already pay about $17 for a ticket (albeit in recliner seats), I don't want to pay any more