1TB HDD not showing up

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Kamuikankatsu

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#1 Kamuikankatsu
Member since 2005 • 596 Posts

Heya's

I recently bought a 1TB HDD for my girlfriends computer, and for some reason I just cant get the computer to recognize it. It appears on my computer with no issues. So Im hopping someone here may be able to come up with a solution.

Her Motherboard is a Gigabyte GA-K8Vt890-9, its got 2x Serial ATA ports from VT8237R Controller (Sata0, Sata1) and 2xIDE connections. Ideally I want to have windows installed on an 80Gb Sata HDD and have the 1Tb Sata drive connected as a 2nd HDD. When I have the two plugged in only the 80Gb will show up and when I take the 80Gb out nothing will show up at all. Iv Tried swapping the sata ports hopping to at least get the 1Tb to show up on its own but for some reason it just refused to work. I know the drive is working because it has no issues with my computer.

so anyway, would love to get some help here, my gf is driving me nuts about getting it fixed for her.

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JigglyWiggly_

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#2 JigglyWiggly_
Member since 2009 • 24625 Posts
Go to disk management and format it, and assign it a letter, assuming it shows in the BIOS.
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Kamuikankatsu

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#3 Kamuikankatsu
Member since 2005 • 596 Posts

The disc has already been formated to NTFS, and Iv put files on it and they show up on my computer and the HDD in my bios. On my girlfriends computer however it does not show up in the bios nor windows. We're both using XP Home SP3. When in her bios if I try to detect the HDD it seems to find something but appears to be some kind of glitch.

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JigglyWiggly_

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#4 JigglyWiggly_
Member since 2009 • 24625 Posts
Well play around in the bios, cause if the BIOS won't see it, Windows won't see it obviously.
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Captain__Tripps

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#5 Captain__Tripps
Member since 2006 • 4523 Posts
You could try forcing it to sata 1.5 or 3.0, I believe there is a jumper for this... maybe its forced to 3.0 and you only have 1.5 or something... Beyond that I don't know what it could be. I see its a socket 939 motherboard so it could be 1.5, and if the drive is set to 3.0, possibly that is an issue.
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Kamuikankatsu

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#6 Kamuikankatsu
Member since 2005 • 596 Posts

Well, I tried forcing it to 1.5 but it still doesnt seem to be working. Iv never come across anything like this before, I honoestly have no idea what else to try. Iv messed about with every option in the bios which was related to IDE and SATA, Iv formated the HDD, also tried to install an OS on it but again just wouldnt be reconized. I Tried to install the raid drivers for the Motherboard hopping that might help detect it, but still nothing. I really have no idea. Is it possible that this Motherboard just cant support 1TB? It just seems odd, as this computer is only 4-5 years old, and identical to my computer apart from having cheaper hardware in it.

The HDD is a Samsung HD103SI 1TB if that helps with fixing this.

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JigglyWiggly_

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#7 JigglyWiggly_
Member since 2009 • 24625 Posts
Flash it with a new BIOS.
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Kamuikankatsu

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#8 Kamuikankatsu
Member since 2005 • 596 Posts

Flash it with a new BIOS.JigglyWiggly_

Thats something Iv never done before so I Might need abit of help with it if you'd be able to willing to give me a step by step guide, or a link to one.

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#9 Captain__Tripps
Member since 2006 • 4523 Posts
I'd try another data cable and make sure its getting power.
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#10 Kamuikankatsu
Member since 2005 • 596 Posts

I'd try another data cable and make sure its getting power. Captain__Tripps

Yeah, I gave that a go already. Iv got Windows running on an 80GB sata drive which is working fine on her computer, So I swapped the cables around and it still booted windows with the 80gb and still wouldnt reconize the 1TB. Im just looking for a guide to flashing Bioses now, Hopfully that will work.

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Kamuikankatsu

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#11 Kamuikankatsu
Member since 2005 • 596 Posts

Ok, need alittle help, what exactly am I supposed to download from this site? This is my Motherboard, but Im not sure which of the files I need.

http://www.giga-byte.com.au/Support/Motherboard/BIOS_Model.aspx?ProductID=1870

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#12 Captain__Tripps
Member since 2006 • 4523 Posts

You want the top one. (the latest bios). You could then burn it to a cd/dvd, then your bios should have a section to install a new bios. It looks like there is a windows app to do that, but ive never updated a bios from windows and wouldn't really trust it...

also, it looks like the new bios just updated micro code (new cpu support), so im not sure it will do anything, but its worth a try...

actually, the bios download contains a flash utility. Your bios might not have that built in, so you would need to make a DOS boot disk, then run the flash utility. I would check the bios to see if there a bios utility to flash the bios first though.

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Kamuikankatsu

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#13 Kamuikankatsu
Member since 2005 • 596 Posts

There's a "Q-Flash" option in the bios would that be it?

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#14 Captain__Tripps
Member since 2006 • 4523 Posts
Yes.. You should try to find your current bios version too, because its possible you are already running the latest release.
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#15 Kamuikankatsu
Member since 2005 • 596 Posts

Looks like Im running v.F3 of my bios so this should update it correctly, Hoping this works. I just tried 4 other HDD's in the computer and all but one wouldnt work, and the one that did work, was the exact same model as the HDD Iv got windows installed on. God I cant believe how much trouble its taking just to install a damn hard drive. lol

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Kamuikankatsu

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#16 Kamuikankatsu
Member since 2005 • 596 Posts

Ok, so the Bios is now updated, but still no 1TB HDD in the bios... This is ridiculous, would love for more suggestions on what to do if anyones got any ideas.