4870 White Screen while gaming

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DeadDevotion

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#1 DeadDevotion
Member since 2009 • 57 Posts

I recently purchased an HD4870 a few days ago,
and it is decent, however, I noticed with several high-end games, within a few minutes of gameplay a white screen ends up appearing on my monitor.

Sometimes this screen will say (input not supported); other times it doesn't.
The audio also cuts off as well.

Could this be due to my card overheating?
I've cranked up the fan speed, and I'm still having the same problem.

I feel like giving up on PC gaming altogether due to all the hardware problems I've been having.

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ravenguard90

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#2 ravenguard90
Member since 2005 • 3064 Posts

What's your PSU rated at? It might be too much for your psu, thus making your computer act up.

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TrentDondasKhan

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#3 TrentDondasKhan
Member since 2009 • 372 Posts

I recently purchased an HD4870 a few days ago,
and it is decent, however, I noticed with several high-end games, within a few minutes of gameplay a white screen ends up appearing on my monitor.

Sometimes this screen will say (input not supported); other times it doesn't.
The audio also cuts off as well.

Could this be due to my card overheating?
I've cranked up the fan speed, and I'm still having the same problem.

I feel like giving up on PC gaming altogether due to all the hardware problems I've been having.

DeadDevotion

I have a 4870 as well and iv never had this problem, what drivers you useing? what PSU? and what moniter?

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DeadDevotion

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#4 DeadDevotion
Member since 2009 • 57 Posts

My PSU is 850watts.
I don't know the model number of my monitor, but it says HP w19 , my refresh rate is set to 60hz

I'm using the latest drivers as far as I know.

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TrentDondasKhan

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#5 TrentDondasKhan
Member since 2009 • 372 Posts

My PSU is 850watts.
I don't know the model number of my monitor, but it says HP w19 , my refresh rate is set to 60hz

I'm using the latest drivers as far as I know.

DeadDevotion

The 9.9 drivers? PSU is ok,card should run fine on paper. Maybe its faulty but it sounds like the problem has to do with the video connection interface. Try changing resolutions and refresh rates and see if the problem continues...

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ravenguard90

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#6 ravenguard90
Member since 2005 • 3064 Posts

Hm. That's odd. Is it overclocked in any way? Even pre-overclocked cards can have stability issues.

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DeadDevotion

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#7 DeadDevotion
Member since 2009 • 57 Posts

Hm. That's odd. Is it overclocked in any way? Even pre-overclocked cards can have stability issues.

ravenguard90

No, the clocks are as low as they will go.

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TrentDondasKhan

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#8 TrentDondasKhan
Member since 2009 • 372 Posts

[QUOTE="ravenguard90"]

Hm. That's odd. Is it overclocked in any way? Even pre-overclocked cards can have stability issues.

DeadDevotion

No, the clocks are as low as they will go.

@ default 750/900 clocks?

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DeadDevotion

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#9 DeadDevotion
Member since 2009 • 57 Posts

[QUOTE="DeadDevotion"]

[QUOTE="ravenguard90"]

Hm. That's odd. Is it overclocked in any way? Even pre-overclocked cards can have stability issues.

TrentDondasKhan

No, the clocks are as low as they will go.

@ default 750/900 clocks?

No, 600/900

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TrentDondasKhan

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#10 TrentDondasKhan
Member since 2009 • 372 Posts

[QUOTE="TrentDondasKhan"]

[QUOTE="DeadDevotion"]

No, the clocks are as low as they will go.

DeadDevotion

@ default 750/900 clocks?

No, 600/900

Does the problem happen at defaults?

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DeadDevotion

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#11 DeadDevotion
Member since 2009 • 57 Posts

[QUOTE="DeadDevotion"]

[QUOTE="TrentDondasKhan"]

@ default 750/900 clocks?

TrentDondasKhan

No, 600/900

Does the problem happen at defaults?

Yeah, it does.
Sorry for the late response, I was out of town.

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Sparticus247

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#12 Sparticus247
Member since 2005 • 2368 Posts

I've never had this problem on my 4870. But I know this may sound silly but see if this does anything. I owned 7600gt back in the day and my moniter would go black every so often, or just have some bad flickering. I unplugged the video cable from the card and moved it over to the 2nd spot and it worked fine after that. I can't guarantee this will work but it's worth a shot.:?