I tend to be the one at my work that people turn to when they have issues. I really don't know too much about software related issues or if I really don't want to deal with them, I just tell them that I don't know what the answer is.
I do much better with the hardware aspect of things. A few weeks ago the guy that runs the showroom said he was having issues with his craptastic bubble jet printer. He said his documents don't print and he keeps getting an error popping up on the screen every now and then.
I asked him what the error says and he said, "I don't know, just a bunch of words. I never really read it." :? Ok then....I'll just start with the basics.
I checked the cables, everything's ok. I try printing a test page....nothing happens.
I double check all the printer settings and make sure it's set to default printer and that it's supposed to be working as intended (on the software side of things) and everything checks out. I try another test page....nothing happens.
I uninstall and reinstall the driver for the printer....try a test page...still nothing happens.
Nothing seems to work - there are no paper jams, the ink cartridges are brand new....maybe the stupid thing just crapped out? It happens. It was one of those cheap $40 free printers from Dell that comes with the PC when the company bought it. I was just about to give up when an error popped up on the screen....
The error read something along the lines of the ink cartridge cover wasn't shut tight - so I smacked the cover with my fist and it clicked into place and the printer started working again. All this could have been avoided if the retard actually paid attention to what the error was that he kept getting over the past few days. The guy just replaced the ink cartridges, but he failed to push the cover in hard enough. I swear, things like this just make me want to tear my hair out. People can be so dense when it comes to such simple things with computers.
I've built PCs for some of the co-workers and for a few family members so now everyone bugs me when something isn't working right on their computer. I wish I got paid for the extra crap I did at work, but I just figure I can do it out of the goodness of my heart....
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