buzzing, grinding noises from dvd drive

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seldead

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#1 seldead
Member since 2006 • 169 Posts

since my pc has been returned from the retailer i had build it to replace a faulty graphics card i have noticed grinding noises coming from disk drive the few times i use it (mostly game off steam). It happens mainly when the disk is first put in or during installations. the disk drive is a Pioneer DVR-216BK and is about 8 months old from when i origianlly bought it. i havnt noticed in scratches on the disks used.

so is there anything i can do on my end to 'fix' it? is it a common problem?should i just put up with it?

if anymore information is needed i will gladly go into further detail but i dont quite not what more there is to say.

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TerroRizing

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#2 TerroRizing
Member since 2007 • 3210 Posts

check to make sure its screwed in securely.

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shootingspy

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#3 shootingspy
Member since 2009 • 27 Posts
your DVD drive lens is most probably giving u such kind of sound, might be your retailer has changed that one , if your drive is under warranty (you said its around 8 months old so its definitely under warranty bcoz all the drive carries One year warranty) go and avail your warranty its nothing to do with the screws.
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TerroRizing

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#4 TerroRizing
Member since 2007 • 3210 Posts
your DVD drive lens is most probably giving u such kind of sound, might be your retailer has changed that one , if your drive is under warranty (you said its around 8 months old so its definitely under warranty bcoz all the drive carries One year warranty) go and avail your warranty its nothing to do with the screws.shootingspy
Probably not, but it could be. Ever put a dvd drive in a pc without screwing it in securely?
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shootingspy

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#5 shootingspy
Member since 2009 • 27 Posts
[QUOTE="shootingspy"]your DVD drive lens is most probably giving u such kind of sound, might be your retailer has changed that one , if your drive is under warranty (you said its around 8 months old so its definitely under warranty bcoz all the drive carries One year warranty) go and avail your warranty its nothing to do with the screws.TerroRizing
Probably not, but it could be. Ever put a dvd drive in a pc without screwing it in securely?

Yes i did i always do it in my PC, without screwing the DVD drive , it wont give any noise and for your information I am too into the IT Hardware business for the past 10 years , I know what all hardware dealers are capable of doing or not
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seldead

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#6 seldead
Member since 2006 • 169 Posts

so you think the retailer has changed the lens?

i was thinking perhaps something happened during the courier service because it was transported quite a distance. like a bump or something might have damaged something, i dont know anything about disk drives so i dunno.

im kinda not wanting to have to return parts again because ive had two separate graphics cards need returning to the place (admittedly both from what i now know to be a crappy brand; MSI. now playing happily with a HIS 4890). so if theres an alternative id like to hear it and use retuning it as a last resort

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#7 GTR12
Member since 2006 • 13490 Posts

It could be the spinning thats causing the buzzing sound. I doubt its the laser.

How long has it been since DVD drives used screws, and cases aswell?

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shootingspy

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#8 shootingspy
Member since 2009 • 27 Posts
Hey if your PC is not a branded one i mean to say like from Dell, Compaq ,HP or any other brand dont worry abt it just take out your optical drive and give it to the pioneer service center they will fix it but if you have a branded one then you have to go to the retailer bcoz all the parts used in branded PC's will carry OEM warranty so you wont get it from ur own , by the way i also suggest an alternate that now a days all DVD Writer's are so cheap go for another one and give this one for replacement under warranty.
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seldead

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#9 seldead
Member since 2006 • 169 Posts

Hey if your PC is not a branded one i mean to say like from Dell, Compaq ,HP or any other brand dont worry abt it just take out your optical drive and give it to the pioneer service center they will fix it but if you have a branded one then you have to go to the retailer bcoz all the parts used in branded PC's will carry OEM warranty so you wont get it from ur own , by the way i also suggest an alternate that now a days all DVD Writer's are so cheap go for another one and give this one for replacement under warranty. shootingspy

well i bought all the parts separatley then paid the company (scorptec...Australian) to build it for me. so i have a year warranty with scorptec and you say i should still have one with pioneer?

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shootingspy

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#10 shootingspy
Member since 2009 • 27 Posts
If you have the bill of Pioneer DVD drive then you can claim the warranty from Pioneer Service Centre otherwise you won't bcoz Scorptec carries your warranty , I hope clear now