cannot install DirectX 9 and later versions

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dave0015

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#1 dave0015
Member since 2008 • 149 Posts

i downloaded CoD: WaW from steam and when i run it i get this error message "This program can't start because d3dx_37.dll is missing from your computer. Try reinstalling the program to fix this problem.

I have tried reinstalling DX however everytime i try it gets to the end and says it could not be installed

here is the error log

--------------------
[05/07/10 18:22:51] module: dxupdate(Mar 5 2008), file: dxupdate.cpp, line: 6624, function: CMDXInstall::Install

Failed API: InstallAssembly()
Error: (0x80070020) - The process cannot access the file because it is being used by another process.



Unable to install Microsoft.DirectX.Direct3DX.dll.

--------------------
[05/07/10 18:22:51] module: dxupdate(Mar 5 2008), file: dxupdate.cpp, line: 2154, function: ExecuteCab

MDXInstall::Install() failed.

--------------------
[05/07/10 18:22:51] module: dxupdate(Mar 5 2008), file: dxupdate.cpp, line: 5763, function: DirectXUpdateInstallPlugIn

ExecuteCab() failed.

--------------------
[05/07/10 18:22:51] module: dxupdate(Mar 5 2008), file: dxupdate.cpp, line: 6624, function: CMDXInstall::Install

Failed API: InstallAssembly()
Error: (0x80070020) - The process cannot access the file because it is being used by another process.



Unable to install Microsoft.DirectX.dll.

--------------------
[05/07/10 18:22:51] module: dxupdate(Mar 5 2008), file: dxupdate.cpp, line: 5783, function: DirectXUpdateInstallPlugIn

MDXInstall::Install() failed.

--------------------
[05/07/10 18:22:51] module: dsetup32(Mar 5 2008), file: dxupdate.cpp, line: 280, function: CSetup::InstallPlugIn

DirectXUpdateInstallPlugIn() failed.

--------------------
[05/07/10 18:22:51] module: dsetup32(Mar 5 2008), file: setup.cpp, line: 1701, function: CSetup::SetupForDirectX

InstallPlugIn() failed.

im running windows 7 64bit

GPU is GTX 295 with the latest driver

------------------------------------------------

Error: (0x80070020) - The process cannot access the file because it is being used by another process.

Maybe someone knows what that other process is?

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dave0015

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#2 dave0015
Member since 2008 • 149 Posts

LOL stupid sunnys smiley 8)

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BDK-Soft

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#3 BDK-Soft
Member since 2009 • 795 Posts
Grab this http://www.microsoft.com/downloads/details.aspx?FamilyID=04ac064b-00d1-474e-b7b1-442d8712d553&displaylang=en and run it in safe mode.
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dave0015

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#4 dave0015
Member since 2008 • 149 Posts

Thank you so much. I didnt install the dx that you linked me, but i installed the dx that was in the game files in safe mode. Thanks again