Can't log into steam...WTF?

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CDUB316

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#1 CDUB316
Member since 2009 • 6589 Posts

whenever i go to launch steam and i log in it's saying "fatal error: failed to load platform modules"

it's been working fine for 3 months and now all of a sudden when portal is free i cant freakin download it, just my luck....lmao

so yea, i'm computer dumb when it comes to these errors....any help would be appreciated

thanks

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CDUB316

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#2 CDUB316
Member since 2009 • 6589 Posts

bump

still isn't working and can't find anything on the error

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cd_rom

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#3 cd_rom
Member since 2003 • 13951 Posts
I can't even load Steam. It says it can't find the servers and I should check my connection, so.... I'm assuming they broke something.
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dyproximy

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#4 dyproximy
Member since 2003 • 1194 Posts

Here you go.

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CDUB316

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#5 CDUB316
Member since 2009 • 6589 Posts

Here you go.

dyproximy

GRR..i thought this would be it...but there isn't any steam.exe's open in my processes tab whatsoever

this makes no sense

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MaxGamer

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#6 MaxGamer
Member since 2002 • 16500 Posts

I think it's because everyone's trying to download Portal for free.

Edit: I just closed, re-opened, and logged back in without a problem. Must be something on your end.

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CDUB316

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#7 CDUB316
Member since 2009 • 6589 Posts

I think it's because everyone's trying to download Portal for free.

MaxGamer

hmm...maybe

i would think i'd still be able to at least launch steam...but eh who knows

i sent submitted a question to support, so i'll see what they say

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eclarkdog

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#8 eclarkdog
Member since 2004 • 1310 Posts

[QUOTE="MaxGamer"]

I think it's because everyone's trying to download Portal for free.

CDUB316

hmm...maybe

i would think i'd still be able to at least launch steam...but eh who knows

i sent submitted a question to support, so i'll see what they say

well, it's good to know I'm not the only one

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Buttons1990

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#9 Buttons1990
Member since 2009 • 3167 Posts

[QUOTE="CDUB316"]

[QUOTE="MaxGamer"]

I think it's because everyone's trying to download Portal for free.

eclarkdog

hmm...maybe

i would think i'd still be able to at least launch steam...but eh who knows

i sent submitted a question to support, so i'll see what they say

well, it's good to know I'm not the only one

Same here... I launch steam... It says "Connecting to account" and then I get an error that says it couldn't connect and I should check my connection... Well obviously my connection works...

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iliatay

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#10 iliatay
Member since 2008 • 1325 Posts

i can log in, but i cant play tf2 or css or download anything because it tells me steam servers are too busy to take my request. i hope it gets fixed by tomorrow.

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kodyoo

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#11 kodyoo
Member since 2010 • 258 Posts

i can log in, but i cant play tf2 or css or download anything because it tells me steam servers are too busy to take my request. i hope it gets fixed by tomorrow.

iliatay
Most likely because everyone is downloading portal :)
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CDUB316

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#12 CDUB316
Member since 2009 • 6589 Posts

been awhile now...still nothing :(

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sp1r1t

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#13 sp1r1t
Member since 2004 • 153 Posts

I had some fatal error problem not so long ago (can't remember if it was this exact error), and couldn't get onto steam. I deleted a file in the steam folder called ClientRegistry.blob, and it fixed my problem. Basically I think it let me update steam from scratch (the file should just get created again when you start steam, but I suggest making a backup of the file just in case).

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deactivated-5bb421ab1b937

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#14 deactivated-5bb421ab1b937
Member since 2010 • 354 Posts

They just updated it to add mac content, I'm using it right now.

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CDUB316

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#15 CDUB316
Member since 2009 • 6589 Posts

haha, ok still isn't working and steam support hasn't said a thing to me, lol

you guys think unintalling and reinstalling will work?

and will uninstalling it make me have to redownload all my games again since it's tied to steam? i'm not sure how that works

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DanielDust

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#16 DanielDust
Member since 2007 • 15402 Posts

haha, ok still isn't working and steam support hasn't said a thing to me, lol

you guys think unintalling and reinstalling will work?

and will uninstalling it make me have to redownload all my games again since it's tied to steam? i'm not sure how that works

CDUB316
Just copy your game folders like steamapps somehwere else, uninstall Steam, reinstall, copy back and you're done ;).
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kodyoo

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#17 kodyoo
Member since 2010 • 258 Posts

haha, ok still isn't working and steam support hasn't said a thing to me, lol

you guys think unintalling and reinstalling will work?

and will uninstalling it make me have to redownload all my games again since it's tied to steam? i'm not sure how that works

CDUB316
I'm surprised un-installing and re-installing wasn't the first thing you tried. It will most likely work.
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CDUB316

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#18 CDUB316
Member since 2009 • 6589 Posts

[QUOTE="CDUB316"]

haha, ok still isn't working and steam support hasn't said a thing to me, lol

you guys think unintalling and reinstalling will work?

and will uninstalling it make me have to redownload all my games again since it's tied to steam? i'm not sure how that works

kodyoo

I'm surprised un-installing and re-installing wasn't the first thing you tried. It will most likely work.

well it wasn't even a solution on steams solutions to this problem...lol, so i didn't know if i should do it or not