ibuypower/cyberpowerpc - you get what you pay for. They will cheap out on some parts, not necessarily use bad parts, just low end. Something most enthusiast PC builders wouldn't use.
My first true gaming rig was from ibuypower and I had no problems with it. Right out of the box and it came on with no problem. It was good starting point, the CPU was decent at the time (not the best, but decent) and the GPUs were mid ranged, but with two of them they worked better then most of the high end GPUs out.
I will say that the couple of people I spoke to about technical questions, they were dumb. That pretty much sums it up.
About 1.5 years later I upgraded the MB, CPU, GPU, PSU, HDD and RAM - only thing I kept was the case (which wasn't that great to begin with but it saved a few extra bucks to re-use it). I've been building my PCs since and building them for family members and a few ex co-workers. So, if you don't want to go all out to build one now, getting a PC you can tinker with in a year or two for maybe upgrading or troubleshooting isn't a bad way to go.
If I had to rate ibuypower/cyberpowerpc it would be like so; 1 bad thru 5 great:
- Quality of products used - 3.5 (low-end MB and HDD, also used basic RAM. EVGA and PNY were the GPU manufacturers, both cards still work today)
- Customer service - 4 (did good to getting back to me and answered calls quick)
- Tech knowledge over the phone - 1 (seriously, my 3 year might know more then the guys I spoke with)
- Packing - 2 (overall packing when the PC showed up was a tad light and it irked me that NO SIGNATURE was required for an expensive piece of equipment just to be left at my front door)
- PC stability - 5 (no problems, started up right out of the box)
- Overall - 3
I feel I had a good experience with ibuypower, not great, but good enough to give them another try would I have needed to buy another PC from them if I didn't build my own.
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