cyberpower pc keeps restarting/crashing!

My pc keep restarting/crashing! It takes a memory dump or something and i can't see the problem why, it resarts really fast. I'll try and look next time.

This happens about every 2 days.

I'm running windows 7 ultimate 64 bit

intel core i7

nvidia gts 450 gpu

This was custom built from cyberpower. It works very well excpet this one problem.

I have some antivirus, zonealarm free, avg 2011 free, advanced systemcare PRO.

Saw another thread about a cyberpower pc problem, I really don't want to return mine, spent big bucks on it.

Any help would be appreciated, I'm not a computer genius.

Where can I update my drivers? I hope you are being sarcastic about the computer dieing, haven't even had it for a month.

Where can I update my drivers? I hope you are being sarcastic about the computer dieing, haven't even had it for a month.

YoshiYogurt

Could be a power supply issue. They may have shoved in a cheap power supply in your system. What is the make and model of the PSU?

It just happened again, quite worried now. Wow, one sticke says "FOR PENTIUM IV". I'm assuming that's bad. another one i can see says waranty void if removed, those are the only stickers i can see...

How can you check the watts?

EDIT: It's APEVIA 700w and that should more than enough right?

Looked in the event viewer and the source is kernel-power

its crashed 12 times since oct 2nd(the day i set it up) so its been a problem from the start.

I don't really see how it's a power issue, the pc is brand new and the whole thing is always under 80 F

I really hope this doesn't fry the gpu.

my dad fried 2 gpu's from an old power supply that couldnt handle his new gpus

Looked in the event viewer and the source is kernel-power

its crashed 12 times since oct 2nd(the day i set it up) so its been a problem from the start.

I don't really see how it's a power issue, the pc is brand new and the whole thing is always under 80 F

I really hope this doesn't fry the gpu.

my dad fried 2 gpu's from an old power supply that couldnt handle his new gpus

YoshiYogurt

Could be a faulty power supply, email Cyberpowers tech support and say whats wrong, and seeing as it's probably still in warranty (if it isn't. theres something hilariously wrong with cyberpower) they'll pick it up and fix it for free.

Apevia is a terrible, very cheap brand of power supply. It could very well be the problem here.

Apevia is a terrible, very cheap brand of power supply. It could very well be the problem here.

middle-earth88

One thing I always do with my DIY PCs after being shipped or transported is to make sure everything is seated snugly. You never know when something was dislodged during transit.

I'm not sure if doing the same with a pre-built PC would void the warranty. But my experiences with incidences of faulty hardware soon after purchase are very low if not non-existent so far.

If the TC can't open up his PC without voiding the warranty, then contacting tech support would be the best option.

Did you say that you have Zonealarm and AVG? Uninstall both (and any other security suites) with removal tools and install Microsoft Security Essentials. I would also uninstall any Iobit software.Then defrag your PC with MyDefrag (use the monthly defrag option) and finally download HWInfo32 and post your temps (use the sensor tab).

Why do I need to delete my programs?

I'll just downlowad hwinfo32 and see what it does.

Too many antivirus apps conflict and Iobit software is rubbish.

What should i post my temps from?

It was doing this before i had advanced system care, so i don't think that's the problem.

What should i post my temps from?

It was doing this before i had advanced system care, so i don't think that's the problem.

YoshiYogurt

ok well, the temps from hwinfo 32 are..

cpu the minimum temp is like 77F-86F all the cores are different temps apparantly.

Motherboard is 87F

Whoa it says the gpu is currently 107 F/42C and I'm just only on gamespot! Is this normal temp for graphics cards?... This might be the problem.

Haven't used the other programs yet.

Temps are fine. Can you try getting rid of the antivirus programs?

ok well, the temps from hwinfo 32 are..

cpu the minimum temp is like 77F-86F all the cores are different temps apparantly.

Motherboard is 87F

Whoa it says the gpu is currently 107 F/42C and I'm just only on gamespot! Is this normal temp for graphics cards?... This might be the problem.

Haven't used the other programs yet.

YoshiYogurt

Have you tested the RAM yet via booting into memtest? Prime95 won't necessarily highlight every possible hardware error.

Have you tested the RAM yet via booting into memtest? Prime95 won't necessarily highlight every possible hardware error.

iamrob7

What setting should i run prime95 in? Where in prime95 will it tell me the problem?YoshiYogurt

Large FT's, small FT's... ... do them all for a long period.

Obviously it's impossible to tell what the problem is. However seeing as the pc is new and the crashes appear to be random my best guess is a faulty stick of ram or two. It's not uncommon to get a pack of new ram with a fault on it. I would suggest you download memtest and install it onto a bootable USB stick. Then boot from it and see if you get any errors. If u do then try each stick of ram by itself to determine which stick/s are bad. Ram generally comes with a lifetime warranty so shouldnt be a problem replacing them. It's possible it's the power supply or gpu but test the memory first. iamrob7

[QUOTE="iamrob7"]

Have you tested the RAM yet via booting into memtest? Prime95 won't necessarily highlight every possible hardware error.

swehunt

It stresses the RAM but it won't detect problems like memtest does. For instance my previous computer had a lot of errors with the RAM which caused regular crashes. Prime95 never had any problems running, but when I ran memtest it detected the errors.

It's simple, you need to test your memory via memtest, not prime95.