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7554

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Member since 2008 • 7554 Posts

For some reason it said that i was logged on another computer. And i was forced to log in and now i cant log in at all! did my acc get stolen? please help!

14 years ago

795

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Member since 2009 • 795 Posts

https://support.steampowered.com/kb_article.php?ref=2347-qdfn-4366 Follow that guide.

14 years ago

9137

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Member since 2003 • 9137 Posts

It would appear so if you are sure you haven't given out your login credentials to any friends. Get a support ticket from Steam ASAP before anything potentially bad happens to your account.

14 years ago

7554

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Member since 2008 • 7554 Posts

So.... how long will it be then?

14 years ago

9137

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Member since 2003 • 9137 Posts

It may be anywhere from a couple days to over a week, depends on what sort of mood you catch Steam support in.

14 years ago

8444

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Member since 2006 • 8444 Posts

My co-worker lost his Steam account a while back and he got it back within 24 hours. He filled out the form on the Steam website and sent in proof of owning the games registered on the account in the evening after work, and the afternoon the day after they sent him an email with a link and instructions on how to get the account back. He's happy, of course. :) TC, when you get a moment, there's a link in my sig you might want to click on. ;)

14 years ago

17774

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Member since 2008 • 17774 Posts

Most likely, but don't freak out. Mine got hacked and I got it back within 12 hours. Steam support is quick and efficient.

14 years ago

1541

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#8 morrowindnic

Member since 2004 • 1541 Posts

link you steam account to your email, how hard is that?

Contact support you will get it back.

14 years ago

13571

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Member since 2007 • 13571 Posts

link you steam account to your email, how hard is that?
Contact support you will get it back.
morrowindnic

how hard is it to change emails on steam.... Answer: It's not. and it's probably the 2nd thing the hacker did after changing his password.

14 years ago

7554

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#10 kris9031998

Member since 2008 • 7554 Posts

I got my account back, they gave me my new password which i just changed again.

14 years ago

ProphetPhormula

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#11 ProphetPhormula

Member since 2010 • 25 Posts

425-889-9642 then dial an extension the one I tried was 202 it goes to a guy named steve mcqueen leave a voicemail! START TRYING OTHER EXTENSIONS this is the phone number for valve, Spread it around.

14 years ago

15402

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Member since 2007 • 15402 Posts

[QUOTE="morrowindnic"]
link you steam account to your email, how hard is that?
Contact support you will get it back.
Nibroc420

how hard is it to change emails on steam.... Answer: It's not. and it's probably the 2nd thing the hacker did after changing his password.

Here's the thing, you can't, it's impossible, not easy or hard. You link an email account and after that if you want to change it again it sends a confirmation email, only if you log in on your email account and press the confirmation link it'll let you change the email address.

IMO it's shouldn't even let you start your games until you take care of this step...it saves a lot of users that press dubious links the trouble of waiting for their account to be resolved by Steam or the possibility of getting a VAC ban.

14 years ago

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#13 Souldaiver24

Member since 2010 • 25 Posts

[QUOTE="Nibroc420"][QUOTE="morrowindnic"]
link you steam account to your email, how hard is that?
Contact support you will get it back.
DanielDust

how hard is it to change emails on steam.... Answer: It's not. and it's probably the 2nd thing the hacker did after changing his password.

Here's the thing, you can't, it's impossible, not easy or hard. You link an email account and after that if you want to change it again it sends a confirmation email, only if you log in on your email account and press the confirmation link it'll let you change the email address.

IMO it's shouldn't even let you start your games until you take care of this step...it saves a lot of users that press dubious links the trouble of waiting for their account to be resolved by Steam or the possibility of getting a VAC ban.

Actually, when I was trying to change my e-mail for the whole steam support thing, I added a new email, confirmed it on the email that I added, and confirmed it with the email that I entered. (and I didnt hack anyones account, I was trying to get support for a game with my brothers steam account, to which hes abandoned.)

14 years ago

15402

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Member since 2007 • 15402 Posts

If it was abandoned then he didn't use it for a while and also maybe he never confirmed the email at the time it was released (it's a relatively recent feature), after you confirm your email address you can't change it untill you confirm that you want to change it by clicking the link that you receive from Valve in an email.

14 years ago

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