Downloading to much... WHAT?

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YoungSinatra25

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#1 YoungSinatra25
Member since 2009 • 4314 Posts
For a while now my household has been experiencing connectivity problems. Poor connectivity at times and but mainly an uncalcuable number of different errors/timeouts. (not once in awhile daily) Enough was enough so Bright House (my ISP) sent an indivisual out to to check up on the hardware on our side of the net. His explanation for the poor service "You guys are downloading to much. Only option is to upgrade service and MAYBE the problem will be fixed." Is this a viable answer "DL to much." or is this just some cop out for providing poor service?
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wurd

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#2 wurd
Member since 2003 • 634 Posts
cop out big time... seems an odd thing to say. Shouldnt make any difference to connection problems. What router are you using btw? The cheap router I got in the package constantly disconnects the wireless. Does it do the same when wired or just a wireless problem? Does it do it at peak times more often? Is your network secure? wpa2 etc?
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ticktocktick201

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#3 ticktocktick201
Member since 2004 • 999 Posts

is it a wireless router? do u have your connection password protected? if not hen someone may be leeching off you and downloading. because if someone is downloading while you are using the internet it will slow you down.

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YoungSinatra25

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#4 YoungSinatra25
Member since 2009 • 4314 Posts
The router is a cheapo Netgear wireless. I've disconnected the router and connected directly to the modem which is great, but eventually got the same errors/timeouts...
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neatfeatguy

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#5 neatfeatguy
Member since 2005 • 4415 Posts
The router is a cheapo Netgear wireless. I've disconnected the router and connected directly to the modem which is great, but eventually got the same errors/timeouts...YoungSinatra25
Your modem is bad - get it replaced. Tell your ISP to replace it. I've ruled out everything else for me and I'm having similar issues. Some days are fine and other days I have constant disconnects. I need to get my modem replaced.
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HotRevolver

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#6 HotRevolver
Member since 2009 • 532 Posts

It's not always the modem, though I agree that is a good place to start. Most ISPs will let you swap out your old one for a new one free of charge (in the US anyways, not sure in other countries). What is the brand and model number of your modem? Checking the signal of the modem is a good start.

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JigglyWiggly_

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#7 JigglyWiggly_
Member since 2009 • 24625 Posts
What is your snr power level? Check your modem to find it out, if it's decent it will tell you. It doesn't have to be a modem problem, it could be very well bad snr, and other factors.
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YoungSinatra25

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#8 YoungSinatra25
Member since 2009 • 4314 Posts
A modem swap isn't free with my ISP. Just like the router its something you pay for. (already asked) What is SNR power level? When money isn't as tight I'd like to upgrade (something I've been wanting to do) but fear I'd pay more and the ISP would still dick me around.
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Marfoo

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#9 Marfoo
Member since 2004 • 6006 Posts

SNR is "Signal to Noise Ratio". It's basically a measure of how cleanly the signal is coming into your modem.

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tequilasunriser

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#10 tequilasunriser
Member since 2004 • 6379 Posts

Its not his hardware. The OP is being throttled by his ISP.

Comcast did this to me when I was on torrent jags. ISPs are getting into a lot of hot water latley over throttling.

You can test your connection with M-Lab.

Results might come back negative unless you are being throttled at the moment.

What happened to me was intermeittenly through the day my connction would drop. This was maybe every hour or every 30 minutes or so. It would drop just long enough to boot me from any online game I was playing, but people who use the internet just to surf the web wouldn't notice a 5 to 15 second connection drop. Also, that 5 to 15 second drop every 30 mins was enough to keep my torrents from reaching full speeds. The seeds and peers would get dropped and by the time my client reached a sufficient ammount of seeds and peers again the connection would drop and I would have to start all over, rinse and repeat. a ~600Mb Linux ISO that would normally take an hour or less would now take over a day to download.

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wurd

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#11 wurd
Member since 2003 • 634 Posts
only way to solve it it replacing the router to see if it happens. If it does then ask your neighbours if they have the same problem as it could be the lines in your area. If they dont then it could just be a naff ISP.
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JigglyWiggly_

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#12 JigglyWiggly_
Member since 2009 • 24625 Posts

Its not his hardware. The OP is being throttled by his ISP.

Comcast did this to me when I was on torrent jags. ISPs are getting into a lot of hot water latley over throttling.

You can test your connection with M-Lab.

Results might come back negative unless you are being throttled at the moment.

What happened to me was intermeittenly through the day my connction would drop. This was maybe every hour or every 30 minutes or so. It would drop just long enough to boot me from any online game I was playing, but people who use the internet just to surf the web wouldn't notice a 5 to 15 second connection drop. Also, that 5 to 15 second drop every 30 mins was enough to keep my torrents from reaching full speeds. The seeds and peers would get dropped and by the time my client reached a sufficient ammount of seeds and peers again the connection would drop and I would have to start all over, rinse and repeat. a ~600Mb Linux ISO that would normally take an hour or less would now take over a day to download.

tequilasunriser

That's your router getting overloaded, p2p apps get loads of connections stressing your router to big levels. Comcast does not throttle torrent traffic at all.(They used too) Also just enable encryption in your bittorent application, I do and do not allow to be conencted with unencrypted peers. Sure this isn't good encryption, but isps can't see it.

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JigglyWiggly_

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#13 JigglyWiggly_
Member since 2009 • 24625 Posts
only way to solve it it replacing the router to see if it happens. If it does then ask your neighbours if they have the same problem as it could be the lines in your area. If they dont then it could just be a naff ISP.wurd
It's not his router as he connected himself directly to the modem to eliminate that issue.
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tequilasunriser

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#14 tequilasunriser
Member since 2004 • 6379 Posts

That's your router getting overloaded, p2p apps get loads of connections stressing your router to big levels. Comcast does not throttle torrent traffic at all.(They used too) Also just enable encryption in your bittorent application, I do and do not allow to be conencted with unencrypted peers. Sure this isn't good encryption, but isps can't see it.JigglyWiggly_

LOL! Oh yes they do. They definitely do, and they've even gotten into lawsuits over it.

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JigglyWiggly_

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#15 JigglyWiggly_
Member since 2009 • 24625 Posts

They don't do that anymore, they stopped. Or atleast I thought they did after the court.

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tequilasunriser

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#16 tequilasunriser
Member since 2004 • 6379 Posts
They don't do that anymore, they stopped.JigglyWiggly_
They've claimed they stopped, but they haven't. They are currently working on a new model to limit the traffic of their customers that use the most bandwidth. It won't be as drastic as their previous attempts, however, its still throttling. They're just going to call it something different.
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JigglyWiggly_

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#17 JigglyWiggly_
Member since 2009 • 24625 Posts
[QUOTE="JigglyWiggly_"]They don't do that anymore, they stopped.tequilasunriser
They've claimed they stopped, but they haven't. They are currently working on a new model to limit the traffic of their customers that use the most bandwidth. It won't be as drastic as their previous attempts, however, its still throttling. They're just going to call it something different.

Well just enable encryption then, you can't throttle that.
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Captain__Tripps

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#18 Captain__Tripps
Member since 2006 • 4523 Posts
[QUOTE="tequilasunriser"][QUOTE="JigglyWiggly_"]They don't do that anymore, they stopped.JigglyWiggly_
They've claimed they stopped, but they haven't. They are currently working on a new model to limit the traffic of their customers that use the most bandwidth. It won't be as drastic as their previous attempts, however, its still throttling. They're just going to call it something different.

Well just enable encryption then, you can't throttle that.

Well you can... I know one isp at least throttled all encrypted traffic, don't think its common though lol.
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JigglyWiggly_

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#19 JigglyWiggly_
Member since 2009 • 24625 Posts
[QUOTE="Captain__Tripps"][QUOTE="JigglyWiggly_"][QUOTE="tequilasunriser"] They've claimed they stopped, but they haven't. They are currently working on a new model to limit the traffic of their customers that use the most bandwidth. It won't be as drastic as their previous attempts, however, its still throttling. They're just going to call it something different.

Well just enable encryption then, you can't throttle that.

Well you can... I know one isp at least throttled all encrypted traffic, don't think its common though lol.

No they don't unless you are using the default port, which most torrent clients pick random ports. They do not have enough cpu power to break each encrypted connection.
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Captain__Tripps

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#20 Captain__Tripps
Member since 2006 • 4523 Posts
[QUOTE="JigglyWiggly_"][QUOTE="Captain__Tripps"][QUOTE="JigglyWiggly_"] Well just enable encryption then, you can't throttle that.

Well you can... I know one isp at least throttled all encrypted traffic, don't think its common though lol.

No they don't unless you are using the default port, which most torrent clients pick random ports. They do not have enough cpu power to break each encrypted connection.

There was an ISP who simple throttled all encrypted traffic... don't remember who it was.
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JigglyWiggly_

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#21 JigglyWiggly_
Member since 2009 • 24625 Posts
[QUOTE="Captain__Tripps"][QUOTE="JigglyWiggly_"][QUOTE="Captain__Tripps"] Well you can... I know one isp at least throttled all encrypted traffic, don't think its common though lol.

No they don't unless you are using the default port, which most torrent clients pick random ports. They do not have enough cpu power to break each encrypted connection.

There was an ISP who simple throttled all encrypted traffic... don't remember who it was.

All encrypted traffic? They will meet my fist :P
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wurd

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#22 wurd
Member since 2003 • 634 Posts
you cant throttle all encrypted traffic :D the isp simply wouldnt work as most encrypted stuff is legit and therefore illegal for them to do it.
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Captain__Tripps

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#23 Captain__Tripps
Member since 2006 • 4523 Posts
Doubt its illegal. Torrent isn't illegal and they throttle it.
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polarwrath11

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#24 polarwrath11
Member since 2006 • 1676 Posts
I'm with Virgin Media, and here is their traffic management scheme (in other words throttling): Download 1500MB 10AM --> 3PM , throttled 75% Download 750MB 4PM --> 9PM, throttled 75% really, I find it quite annoying.
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KLONE360

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#25 KLONE360
Member since 2007 • 1119 Posts
[QUOTE="polarwrath11"]I'm with Virgin Media, and here is their traffic management scheme (in other words throttling): Download 1500MB 10AM --> 3PM , throttled 75% Download 750MB 4PM --> 9PM, throttled 75% really, I find it quite annoying.

I would rage quit from your isp and go to verizon so far they dont throttle me but im not a power downloader though.
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YoungSinatra25

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#26 YoungSinatra25
Member since 2009 • 4314 Posts
So many words and phrases I have no clue what it all means, but it sounds all smart and technical. I'm gonna read all the post google most of what I read. (I like learning practical things)
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KLONE360

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#27 KLONE360
Member since 2007 • 1119 Posts
So many words and phrases I have no clue what it all means, but it sounds all smart and technical. I'm gonna read all the post google most of what I read. (I like learning practical things) YoungSinatra25
Engineer: "Hey look buddy, I'm an engineer, that means I solve problems." [A gunshot ricochets off the truck near the Engineer, he ignores it] Engineer: "Not problems like 'What is beauty?', because that would fall within the purview of your conundrums of philosophy." [Two more gunshots ricochet off the truck, close to the Engineer's head. He glances briefly at the bullet holes] Engineer: "I solve practical problems." [The Engineer takes a bottle of beer from a nearby crate and swigs it as the level 1 sentry gun near him swivels round and shoots an unseen Heavy] Heavy: (screams) [The Engineer puts down the beer and continues to play. The Kill counter clicks up from 209-210]
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#28 imprezawrx500
Member since 2004 • 19187 Posts
[QUOTE="JigglyWiggly_"]They don't do that anymore, they stopped.tequilasunriser
They've claimed they stopped, but they haven't. They are currently working on a new model to limit the traffic of their customers that use the most bandwidth. It won't be as drastic as their previous attempts, however, its still throttling. They're just going to call it something different.

they could just do what half of the world has and make you pay lots of $$$ if you use lots of bandwidth. make it run much faster for the masses who don't use 10s of gigs a months.
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YoungSinatra25

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#30 YoungSinatra25
Member since 2009 • 4314 Posts
This throttling everyone speaks of is probably most likely and added with the tech guy saying "Your DL to much." It fits the M.O. So there bottlenecking (I like this better then throttling since thats a drag racing term, use to watch Pinks) my performance cause I'm using to much bandwidth. They'd probally do this if I upgraded my service... Dicks.