Gamersgate cancelling Bethesda Bundle purchases!

At least it looks like they're working on getting a solution if that quote is any indication..

Not surprising, most companies cancel orders that were made on pricing errors

If they're issuing full refunds, I don't see much a problem even though it was completely their mistake, sh!t happens.

They should throw in some blue coins as an apology.

Consumer overentitlement. GG in no way has to honor the prices they listed, especially if it was a computational or human error, and seeing how they issued refunds on the purchased products, all's well in the hood yo. Buy the pack again at the proper price if you want it so badly.

These guys seem like they screw up a lot. ChubbyGuy posted a link to Borderlands 2 for $15 a week or two ago. I scooped it up and got my key before they fixed it but they changed it within an hour.

-Byshop

I guess I'm in the minority in thinking that if you buy something at said price, you should get it. Regardless of it being an error or not.

I find that ratty. If you bought it its yours and shouldn't be able to take it back.

If you bought a game at 15 dollars and 1hour later they sold it for 10 they'd never give you the 5 dollar difference.

Interesting to see the difference of laws by country, in the US you couldn't do this.

I guess I'm in the minority in thinking that if you buy something at said price, you should get it. Regardless of it being an error or not.

Cwagmire21

Interesting to see the difference of laws by country, in the US you couldn't do this.

James161324

If they're issuing full refunds, I don't see much a problem even though it was completely their mistake, sh!t happens.

KABCOOL

They should throw in some blue coins as an apology.

HyperWarlock

If they're issuing full refunds, I don't see much a problem even though it was completely their mistake, sh!t happens.

KABCOOL

Even if it was a mistake, taking the games back is wrong at this point.

I wasn't affected, as I don't use Gamersgate, but it's got to be in their T&C's. Because otherwise people would exploit glitches like this, and both Gamersgate AND Bethesda lose money. But this is going to be a moral debate more than anything else, because people want to save money, but have a good conscience because they "paid" for the pack.

On the other hand, this shouldn't happen, and they should have fixed it quicker, like how Steam dealt with the War Z thing within a day or it's release.

And on the sixth mutant toe that you grew from a bunion, it's probably Bethesda's decision, not Gamersgate's, and to mess with Bethesda would screw Gamersgate later, when Steam gets the next Fallout and Elder Scrolls games (which would mean that people have to go to Steam if they want the DLC's.)

[QUOTE="KABCOOL"]

If they're issuing full refunds, I don't see much a problem even though it was completely their mistake, sh!t happens.

k2theswiss

The notice said they were cancelling "unfulfilled" orders, which I take to mean orders that haven't been paid yet since that's a two step process on GG. If they are cancelling orders for which they haven't yet received payment then that's really not so bad.

-Byshop

"We are working with the affected publishers to see what we can do with respect to partially filled orders",
GG

The real question is; What's going to happen to people that have payed and only received some of their keys, they prob won't/can't take used keys back (unless steam get involved) and force a refund.
I'm not sure what GG and the publishers are going to do with the missing keys from bundles that have been half redemed.

Not surprising, most companies cancel orders that were made on pricing errors

lostrib

[QUOTE="lostrib"]

Not surprising, most companies cancel orders that were made on pricing errors

bonafidetk

Depends on the item. Best Buy was selling a 900 dollar TV for 9 bucks, if I remember correctly. They, of course, didn't honor it and NO ONE should if the difference it outrageous, as stated by a user a few posts above (300 v 30).

[QUOTE="bonafidetk"][QUOTE="lostrib"]

Not surprising, most companies cancel orders that were made on pricing errors

Sheppard212

Depends on the item. Best Buy was selling a 900 dollar TV for 9 bucks, if I remember correctly. They, of course, didn't honor it and NO ONE should if the difference it outrageous, as stated by a user a few posts above (300 v 30).

Yeah, if it's a question of a bit of a loss most retailers will take the hit. Some even have a defined policy of always honoring the price in their system, even in the case of their own mistake (such as Office Depot).

However, in the case of something like this where the price difference is way below cost and would damage both the retailer and their partner then obviously they can't honor all of the orders. I don't really view this as a failing on the part of the retailer since nobody in their right mind could look at that price and think it was legit. Pretty much everyone who placed that order knew full well they were taking advantage of an error and if you got it, great, but if you didn't then that's no reason to cry about how the retailer screwed you because they didn't fulfil your obviously screwed up order.

If people want to complain about GG, then complain about their slow-@ss website or the fact that they seem to have these price screw ups over and over.

-Byshop

I'm sure entitlement will result in a lawsuit about this sometime int he future if their Terms of Use don't explicitly say "We reserve the right to stop, refund or retract from any purchase at any time".

"GamersGate and its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion for any reason whatsoever,".

Too bad...

Interesting to see the difference of laws by country, in the US you couldn't do this.

James161324

[QUOTE="James161324"]

Interesting to see the difference of laws by country, in the US you couldn't do this.

x-2tha-z

[QUOTE="x-2tha-z"][QUOTE="James161324"]

Interesting to see the difference of laws by country, in the US you couldn't do this.

Tykain

There is no law in the US or any other country that requires them to fulfil orders based on a mistake or any other order for that matter. As long as they don't keep the money and give nothing in return then they haven't broken any laws.

And, yes, this does happen with US retailers.

And, no, it's extremely unlikely that they did this as a plubicity stunt seeing as how all it's really done is piss off their customer base.

-Byshop