Graphics driver stopped responding and has recovered successfully

Hi

I have a Palit ATI 4870 1GB Sonic Dual Edition graphics card on a vista 32bit computer and from time to time I get a popup dialogue box from my system tray telling me my graphics driver 'atikmdag' has stopped responding and has recovered successfully. This happens once the image on my screen disappears and it usually recovers after 5 seconds. Occassionally it does this is groups of about 4 or 5 in quick succession which leads to a Blue Screen of Death error message and killing of computer that reboots to select start up option after recovering from serious crash.

I downloaded the lates Catalyst Control Centre inc graphics drivers and followed instructions on ATI website which said to uninstall all ATI stuff first. Uninstalling casued a crash and once I was back in windows it was uninstalled so I proceded with the installer for the updated software and drivers. Instead of the usual black screen when it did the install it completed and required a restart. All went well until after the loading bar where my screen cam up with out of range. I had to force computer off, boot into safe mode and restore PC.

Can anyone help???

ATI support is useless

Thankyou

Aventura54

The only time I have seen this be a major issue was with shoddy VNC software. It affected my system and I've seen it affect Nvidia drivers too.

I have tight VNC and putty but I havent used them in a while so I wouldnt have thought they were doing anything. Thanks anuyway though.

Aventura54

Try updating vista to the latest service pack if you haven't already.

Hi

I have a Palit ATI 4870 1GB Sonic Dual Edition graphics card on a vista 32bit computer and from time to time I get a popup dialogue box from my system tray telling me my graphics driver 'atikmdag' has stopped responding and has recovered successfully. This happens once the image on my screen disappears and it usually recovers after 5 seconds. Occassionally it does this is groups of about 4 or 5 in quick succession which leads to a Blue Screen of Death error message and killing of computer that reboots to select start up option after recovering from serious crash.

I downloaded the lates Catalyst Control Centre inc graphics drivers and followed instructions on ATI website which said to uninstall all ATI stuff first. Uninstalling casued a crash and once I was back in windows it was uninstalled so I proceded with the installer for the updated software and drivers. Instead of the usual black screen when it did the install it completed and required a restart. All went well until after the loading bar where my screen cam up with out of range. I had to force computer off, boot into safe mode and restore PC.

Can anyone help???

ATI support is useless

Thankyou

Aventura54

Aventura54

I have seen this happen before when the graphics card gets too hot then shuts down, the driver fails, then display fails, happened to me with GTA4 after 5 straight hours of play.

my graphics card was cooking inside the case, I installed proper ventilation and the problem was fixed

I had the same problem when I installed my sapphire 3850. It turned out that the stock psu in the case (even though going by the tech specs on the side of the psu it should have been fine) wasn't giving the card enough power to run properly. I have not had it happen to me since I replaced the psu. I tried to look at the Plait website but for some reason I cant, to see what the power requirements of the card are. but I would imagine it would be in the 500w range.

What psu are you using?

Thanks for all the help guys. It just crashed my computer again. My vista is SP2 with all the latest updates. I don't know what the PSU is but I think its 500w (I got the computer custom built by a local company and they said they would install a suitable PSU - its the only component I dont know). My case is an xblade when - picture here (the company I got it from says 500w PSU on website) - which has a fan on the back side and bottom front which all blow out cold air so Im not sure about overheat though it seems to happen more the longer my computer is on. I leave my PC on for a few hours at a time doing nothing sometimes and returning and using it makes it BSOD sometimes as well with the same issue, its a shame the only time ill be able to update the drivers is whenever I get a new OS (might get Windows 7 after its been out for a bit) or when im forced to reinstall vista which will hopefully be never.

Thanks again

Aventura54

I had this same error except it was with nVidia drivers. The auto-detected RAM settings in my BIOS were not right at all. I changed them to match my RAM's actual specs (increased the voltage and lowered the timings) and I haven't had the error come up again in the four months since.Bane_v2

Download GPU-Z. Click on the "Sensors" tab to monitor temps, load, fan speed, etc. Let it run in the background while gaming or whatever you happen to be doing, then checktemps every so often. Should let you know if you're overheating.

Download GPU-Z. Click on the "Sensors" tab to monitor temps, load, fan speed, etc. Let it run in the background while gaming or whatever you happen to be doing, then checktemps every so often. Should let you know if you're overheating.

jevery57

[QUOTE="jevery57"]

Download GPU-Z. Click on the "Sensors" tab to monitor temps, load, fan speed, etc. Let it run in the background while gaming or whatever you happen to be doing, then checktemps every so often. Should let you know if you're overheating.

Aventura54

I don't see why not, try it. They should atleast look at it.

Have you tried to underclock the card and see if that stabilizes the problem? If so, then just RMA card.Luminouslight

The cards from Palit so its already overclocked but it only runs in that state if I select that mode on the card and in the catalyst control centre. I dont know the state of the switch and my catalyst centre isnt loading at boot since the last restore I did from trying to update the bloody thing.

Thanks

Aventura54