Help, Firefox and IE error when re-start!

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sangeethmanayil

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#1 sangeethmanayil
Member since 2008 • 305 Posts

Hi guys,

Today, when I opened my PC, I got this error: "Program can't start because mozsqlite3.dll is missing". Along with that, 3 dialog boxes stating Firefox has stopped working also appeared on the Desktop. I tried re-starting but still, the error keeps appearing. I tried uninstalling Mozilla Firefox and removing Mozilla folder. After removing Mozilla and re-starting, now, Internet Explorer has stopped working error appears on the Desktop. I tried installing firefox again but then, The first error came again? What could be the problem? I guess it's because something is trying to load a webpage during startup. But I can access firefox and internet explorer 9 after the error and then the error doesn't appear. It only comes during the startup? What do I need to do to fix it? I'm running Windows 7 32-bit Ultimate.

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sangeethmanayil

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#2 sangeethmanayil
Member since 2008 • 305 Posts

Not only for IE and FF but when I start chrome also for the first time after startup, it also shows an error! Pls help!

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Firebird-5

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#3 Firebird-5
Member since 2007 • 2848 Posts

system restore, malwarebytes, reinstall programs.

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PumpkinBoogie

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#4 PumpkinBoogie
Member since 2006 • 3375 Posts

Yeah, sounds like you might have some sort of issue w/ something malware-related (spyware, trojan, virus, etc.) that's corrupting your browsers. That's usually one of the main culprits when you start suddenly getting issues across the board w/ all your browsers. Like Firebird suggested, try those steps and that should get you back on track.

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sangeethmanayil

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#5 sangeethmanayil
Member since 2008 • 305 Posts

system restore, malwarebytes, reinstall programs.

Firebird-5
Thanks @Firebird-5, I installed Malwarebytes and now everythings solved. I'm extremely amazed that my Norton 360 failed me for the first ever time. Does N360 also has spyware removal tools? Also, can I keep it with my Norton 360 in my PC or shall I need to remove it?
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Firebird-5

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#6 Firebird-5
Member since 2007 • 2848 Posts

[QUOTE="Firebird-5"]

system restore, malwarebytes, reinstall programs.

sangeethmanayil

Thanks @Firebird-5, I installed Malwarebytes and now everythings solved. I'm extremely amazed that my Norton 360 failed me for the first ever time. Does N360 also has spyware removal tools? Also, can I keep it with my Norton 360 in my PC or shall I need to remove it?

You don't need to remove Norton, but you might as well because despite what feeling of security '360 complete protection by symantec norton' might give it doesn't even hold up to the free versions of avast and avira

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sangeethmanayil

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#7 sangeethmanayil
Member since 2008 • 305 Posts

I removed it for now. Will install it if another Malware gets into the PC. I just hope my Norton wouldn't let it loose again! :D