HELP how do i cancel a game on steam!!

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hibobbby

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#1 hibobbby
Member since 2010 • 25 Posts

How do i cancel a game that i pre-ordered on steam?? PLZ help its coming out in 2 days (lead and gold) please dont say like oh its so good just tell me how to cancel if you know. Thank you!

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CellAnimation

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#2 CellAnimation
Member since 2007 • 6116 Posts
Just log a support ticket and ask to have your order cancelled. https://support.steampowered.com
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kodyoo

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#3 kodyoo
Member since 2010 • 258 Posts

Not sure you can after a quick google search... That's why you shouldn't pre-order games

http://community.sigames.com/showthread.php?t=55276

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albi321

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#4 albi321
Member since 2007 • 1552 Posts
You have to contact support, thats the only way.
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Steameffekt

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#5 Steameffekt
Member since 2008 • 4950 Posts

Why pre-order a digital game? It's not like they can sell out. :roll:

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SemperFi10

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#6 SemperFi10
Member since 2004 • 3139 Posts

Why pre-order a digital game? It's not like they can sell out. :roll:

Steameffekt
In-game benefits.
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SRTtoZ

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#7 SRTtoZ
Member since 2009 • 4800 Posts

Why pre-order a digital game? It's not like they can sell out. :roll:

Steameffekt

I was just gonna say the same thing...lol. Regardless of benefits I would never preorder a digital game lol.

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MaxGamer

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#8 MaxGamer
Member since 2002 • 16500 Posts

The transaction hasn't been made yet, so there's no reason why you can't cancel. Contact their support.

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wooooode

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#9 wooooode
Member since 2002 • 16666 Posts
[QUOTE="SRTtoZ"]

[QUOTE="Steameffekt"]

Why pre-order a digital game? It's not like they can sell out. :roll:

I was just gonna say the same thing...lol. Regardless of benefits I would never preorder a digital game lol.

Sometimes they offer major perks like with Bioshock 2 you got Bioshock 1 for free which is nice if you did not own it. I have seen some nice dicounts for pre ordering as well.
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Pvt_r3d

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#10 Pvt_r3d
Member since 2006 • 7901 Posts

[QUOTE="Steameffekt"]

Why pre-order a digital game? It's not like they can sell out. :roll:

SRTtoZ

I was just gonna say the same thing...lol. Regardless of benefits I would never preorder a digital game lol.

Good point. Never even thought of that. Good thing the only pre-order I have for steam was Bad Company 2.
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gameofthering

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#11 gameofthering
Member since 2004 • 11286 Posts

[QUOTE="Steameffekt"]

Why pre-order a digital game? It's not like they can sell out. :roll:

SRTtoZ

I was just gonna say the same thing...lol. Regardless of benefits I would never preorder a digital game lol.

I've seen it happen at the xmas sales :P They ran out of CD keys.

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the_mitch28

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#12 the_mitch28
Member since 2005 • 4684 Posts

[QUOTE="Steameffekt"]

Why pre-order a digital game? It's not like they can sell out. :roll:

SRTtoZ

I was just gonna say the same thing...lol. Regardless of benefits I would never preorder a digital game lol.

Because most of the time they give you a discount, free game or in game bonuses... so if you're going to buy the game anyway, why not? Plus sometimes they let you preload the game and you can play it the second it's released.

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AGMing

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#13 AGMing
Member since 2003 • 1694 Posts

[QUOTE="SRTtoZ"]

[QUOTE="Steameffekt"]

Why pre-order a digital game? It's not like they can sell out. :roll:

the_mitch28

I was just gonna say the same thing...lol. Regardless of benefits I would never preorder a digital game lol.

Because most of the time they give you a discount, free game or in game bonuses... so if you're going to buy the game anyway, why not? Plus sometimes they let you preload the game and you can play it the second it's released.

thats why i always pre-order games i know im gonna buy eventually anyway. ingame bonuses are nice but being pre-loading is what i like, being able to play a game at 1 minute past midnight on the day a game is released is what digital downloads are all about.
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MyopicCanadian

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#14 MyopicCanadian
Member since 2004 • 8345 Posts

The transaction hasn't been made yet, so there's no reason why you can't cancel. Contact their support.

MaxGamer
Are you certain? I think I usually get charged right away on Steam, but not on Impulse. I also cancelled my Lead and Gold preorder.. so bad..
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MaxGamer

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#15 MaxGamer
Member since 2002 • 16500 Posts

[QUOTE="MaxGamer"]

The transaction hasn't been made yet, so there's no reason why you can't cancel. Contact their support.

MyopicCanadian

Are you certain? I think I usually get charged right away on Steam, but not on Impulse. I also cancelled my Lead and Gold preorder.. so bad..

Proof:http://www.gamespot.com/pages/forums/show_msgs.php?topic_id=27170301

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MyopicCanadian

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#16 MyopicCanadian
Member since 2004 • 8345 Posts
[QUOTE="MaxGamer"]

[QUOTE="MyopicCanadian"][QUOTE="MaxGamer"]

The transaction hasn't been made yet, so there's no reason why you can't cancel. Contact their support.

Are you certain? I think I usually get charged right away on Steam, but not on Impulse. I also cancelled my Lead and Gold preorder.. so bad..

Proof:http://www.gamespot.com/pages/forums/show_msgs.php?topic_id=27170301

Sorry, I must not have been clear. I was asking if they hold the actual transaction until the release of the game, and as I thought, they charge you right away. I just checked my statement. I was charged 13.49 for preordering Lead and Gold,and I got a credit for 13.49 when I cancelled my preorder.
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MEOWWW123

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#17 MEOWWW123
Member since 2008 • 870 Posts

I hate pre order perks, especially if they give you an advantage in multiplayer.

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ekultus

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#18 ekultus
Member since 2010 • 1013 Posts

I hope the beta was worth the hassle.

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UbiquitousAeon

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#19 UbiquitousAeon
Member since 2010 • 2099 Posts

I don't buy games on steam anymore. Licences aren't worth paying full price for considering you don't technically own the game. If anything it's more like an indefiniterental. Also, Steam's return policy is messed up. Everything's just "too bad" with them. I understand not allowing you to return a game that's already out, but I can't understand why they wouldn't let you cancel a pre-order. That's just ridiculous.