help!! My wife installed this anti virus

by mistake now we can't get rid of it without paying? My computer is already protected with AVG but when the Alpha Antivirus thing popped up and said she needed to download to protect our computer....I think the security center is fake? cuz the one in my control panel says we are still protected ( see below ) and I can't uninstall this Alpha Antivirus?/!! Any idea's on how to get rid of this? Thanks in advance

The new antivirus you have is actually a virus. It shows fake windows and emits fake alerts.It was on one of my house's computer. After looking a bit around the net, I decided it was too complicated to get rid of, so I chose the easy way.

I formatted and reinstalled Windows !

Teach your wife to be careful :)

Oh lordy, 2 options. Start run > msconfig > system restore, go back before you installed it. Second, download ccleaner, and delete the uninstall from the regeistry and everything.JigglyWiggly_

First option worked! Thanks so much

The new antivirus you have is actually a virus. It shows fake windows and emits fake alerts.It was on one of my house's computer. After looking a bit around the net, I decided it was too complicated to get rid of, so I chose the easy way.

I formatted and reinstalled Windows !

Teach your wife to be careful :)

olidlidou

system restore worked....and I will tell her! haha

I had something very similar to the same problem you have had. Just beware though you may think it is gone, then viola it appears again in a week or two. I had to the same thing that the previous post said.....reformat! Have not had any problems since.

I had something very similar to the same problem you have had. Just beware though you may think it is gone, then viola it appears again in a week or two. I had to the same thing that the previous post said.....reformat! Have not had any problems since.

bungee1970

how do I reformat? sorry for the noob question lol

[QUOTE="bungee1970"]

I had something very similar to the same problem you have had. Just beware though you may think it is gone, then viola it appears again in a week or two. I had to the same thing that the previous post said.....reformat! Have not had any problems since.

chikenfriedrice

how do I reformat? sorry for the noob question lol

Malwarebytes Anti-Malware(Free) -http://malwarebytes.org/

Microsoft Security Essentials(Free) -http://www.microsoft.com/Security_Essentials/

HiJackThis(Free) -http://free.antivirus.com/hijackthis/

HiJackThis Log File Analyzer -http://www.hijackthis.de/en
This will help you determine what you can delete and what is safe to keep in HiJackThis.

The Avenger(Free) -http://swandog46.geekstogo.com/avenger2/avenger2.html
The Avenger will be used to remove files that HiJackThis can't remove. The Avenger can also be used to scan for root kits that normally can't be found when Windows is already loaded.

remove, avg, get microsoft security essentials, scan the computer, remove all traces

thanks for all the help :)

Discipline your wife the Englishman's way...

A backhand across the left cheek then the right... Perhaps another for good measure...

In all seriousness, domestic violence isn't something to laugh about.

*snickers*

That fake AV is called a SmitFraud....down smitfraudfix from majorgeeks.com and run it in safe mode.

whenever you get a suspicious unsolicited antivirus popup... click no, or better yet task manager kill it. you never know what the yes and no buttons actually do. paullywog