I changed some things in the msconfig thing but there is an error.

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hydralisk86

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#1 hydralisk86
Member since 2006 • 8847 Posts
So I changed some things in the msconfig thing, but after that, something changed. When my comp starts up, it says, Runner Error: Runner file name (Updates from HP.exe) lacks a '-' (the app id separation). What do I have to do to make this not happen?
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Auron159077

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#2 Auron159077
Member since 2007 • 29 Posts

It depends on what you changed in msconfig.

If you just want the message gone put msconfig back how it was it should be fine after.

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hydralisk86

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#3 hydralisk86
Member since 2006 • 8847 Posts

It depends on what you changed in msconfig.

If you just want the message gone put msconfig back how it was it should be fine after.

Auron159077
I forgot what stuff I should change back. I guess I'm screwed. Or what should I do to find out what I changed?
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Auron159077

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#4 Auron159077
Member since 2007 • 29 Posts
What do you mean when you say "stuff" did you change just things in the "Startup" or did you go anywhere else.
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hydralisk86

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#5 hydralisk86
Member since 2006 • 8847 Posts
What do you mean when you say "stuff" did you change just things in the "Startup" or did you go anywhere else.Auron159077
I think I just changed startup. But I might have changed the option in "General." Should i change Startup Selection in "General" to "Normal" or "Selective"? And how do I know what to change in "Startup"?
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#6 Auron159077
Member since 2007 • 29 Posts

Are you in Vista or XP.

Leave it on "Normal" for now.

In "Startup" look for processes that you know you installed like itunes and msn messenger and whatnot. Things you know you put on. Its best to leave most of it alone if you're not sure what it is.

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hydralisk86

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#7 hydralisk86
Member since 2006 • 8847 Posts

Are you in Vista or XP.

Leave it on "Normal" for now.

In "Startup" look for processes that you know you installed like itunes and msn messenger and whatnot. Things you know you put on. Its best to leave most of it alone if you're not sure what it is.

Auron159077
I'm using XP. And I have everything in Startup checked. Is there something else I should do?
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#8 Auron159077
Member since 2007 • 29 Posts
Make sure that everything in Services and Startup is on and try a restart if you still get the error try doing a diagnostic startup should be in the general tab (Im in vista so im not sure.)
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hydralisk86

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#9 hydralisk86
Member since 2006 • 8847 Posts
Make sure that everything in Services and Startup is on and try a restart if you still get the error try doing a diagnostic startup should be in the general tab (Im in vista so im not sure.)Auron159077
I switched to Diagnostics, but after that my internet connection wasn't working. So I switched back to normal, and another error along with the first one has appeared. I'm going to restart and check this again.
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Neme2010

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#10 Neme2010
Member since 2008 • 206 Posts
Best that you fire up MSConfig and select 'Normal' Startup.
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#11 hydralisk86
Member since 2006 • 8847 Posts
Make sure that everything in Services and Startup is on and try a restart if you still get the error try doing a diagnostic startup should be in the general tab (Im in vista so im not sure.)Auron159077
I think I just broke my computer doing Diagnostics, and then changing back. Now I'm scared...
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hydralisk86

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#12 hydralisk86
Member since 2006 • 8847 Posts
[QUOTE="Auron159077"]Make sure that everything in Services and Startup is on and try a restart if you still get the error try doing a diagnostic startup should be in the general tab (Im in vista so im not sure.)hydralisk86
I think I just broke my computer doing Diagnostics, and then changing back. Now I'm scared...

What can I do to fix the errors?
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hydralisk86

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#13 hydralisk86
Member since 2006 • 8847 Posts
Crap, doing what you told me to screwed up my computer, unless it was a virus.
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hydralisk86

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#14 hydralisk86
Member since 2006 • 8847 Posts
Do I have to reformat my computer? It's basically screwed up now because I can't listen to sound.
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#15 com2006
Member since 2006 • 902 Posts

Do I have to reformat my computer? It's basically screwed up now because I can't listen to sound.hydralisk86

Save important information and reformat

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Neme2010

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#16 Neme2010
Member since 2008 • 206 Posts

Can you still startup to Windows desktop? Dont't worry about things not working in Diagnostic mode. The reason that happens is that it doesnt load all the drivers. You say you changed it back and now you are getting further errors. What errors are you getting?

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#17 hydralisk86
Member since 2006 • 8847 Posts

Can you still startup to Windows desktop? Dont't worry about things not working in Diagnostic mode. The reason that happens is that it doesnt load all the drivers. You say you changed it back and now you are getting further errors. What errors are you getting?

Neme2010

These are the errors:

1. The QVE bus driver is not detected! Reinstall the Qsound Virtual Audio Devices Bus Enumerator driver

2. Runner file name (Updates from HP.exe) lacks a '-' (the app id separator)

3. Runtime Error!

Program: C:\Program Files\Microsoft Intellitype Pro\type32.exe

This application has requested the Runtime to terminate it in an unusual way. Please contact the application's support team for more info.

Error #3 came up twice.

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Neme2010

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#18 Neme2010
Member since 2008 • 206 Posts
Hmmm.. looks like a bit of a mess. But first, in MSCONFIG have you set the startup type to normal. Then have you clicked on 'Enable ALL' and Apply in the services tab and the same 'Enable ALL' and Apply for the startup tab?
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#19 hydralisk86
Member since 2006 • 8847 Posts
Hmmm.. looks like a bit of a mess. But first, in MSCONFIG have you set the startup type to normal. Then have you clicked on 'Enable ALL' and Apply in the services tab and the same 'Enable ALL' and Apply for the startup tab?Neme2010
I already did that, nothing changed.
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Neme2010

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#20 Neme2010
Member since 2008 • 206 Posts

Ok. It sounds like some of your driver files might have become misconfigured. Error 1 suggests a problem your sound card driver. Have you recently installed any new hardware?

Error 2 sounds like a printer software update problem. Doesnt sound too serious.

Error 3 Intellitype Pro. I think this is some software you may have installed from a disk you got with a keyboard. Again this is not too serious.

Error 1 will mess up your sound.

Ok, before deealing with error 1, I need to know if you have recently instaled new hardware?

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#21 hydralisk86
Member since 2006 • 8847 Posts
Hmmm.. looks like a bit of a mess. But first, in MSCONFIG have you set the startup type to normal. Then have you clicked on 'Enable ALL' and Apply in the services tab and the same 'Enable ALL' and Apply for the startup tab?Neme2010
Neme2010, is it a problem if I launched system restore a few minutes ago? Does that basically take away any chance of fixing this? Nothing really changed though when I did it.
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#22 hydralisk86
Member since 2006 • 8847 Posts

Ok. It sounds like some of your driver files might have become misconfigured. Error 1 suggests a problem your sound card driver. Have you recently installed any new hardware?

Error 2 sounds like a printer software update problem. Doesnt sound too serious.

Error 3 Intellitype Pro. I think this is some software you may have installed from a disk you got with a keyboard. Again this is not too serious.

Error 1 will mess up your sound.

Ok, before deealing with error 1, I need to know if you have recently instaled new hardware?

Neme2010
Nope, never did recently.
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Neme2010

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#23 Neme2010
Member since 2008 • 206 Posts
Has system Restore finished? Can you recall what date you selected to restore. Was it a date from a time when everything was working properly? No system restore does not damage your system. Dont worry about that. Also, please read my last post. I think you posted while I was writing.
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#24 hydralisk86
Member since 2006 • 8847 Posts
OK I understand, but how do I fix my sound problem? Also, do I reinstall the software for those things you mentioned?
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#25 Neme2010
Member since 2008 • 206 Posts
Yes. That is the general idea. you want to avoid a re-install if you can help it. So, can you tell me if you installed new hardware recently?
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#26 hydralisk86
Member since 2006 • 8847 Posts
Yes. That is the general idea. you want to avoid a re-install if you can help it. So, can you tell me if you installed new hardware recently?Neme2010
No I haven't.
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#27 Neme2010
Member since 2008 • 206 Posts
Ok. have you got the sound card driver disk handy?
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#28 hydralisk86
Member since 2006 • 8847 Posts
Ok. have you got the sound card driver disk handy?Neme2010
That's the thing. I can't find it. I guess I'm screwed.
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hydralisk86

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#29 hydralisk86
Member since 2006 • 8847 Posts
Ok. have you got the sound card driver disk handy?Neme2010
My bro might know where it is, I'm going to ask him if he knows. I'll have to e-mail him.
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#30 Neme2010
Member since 2008 • 206 Posts
Ok, can you tell me if you boght the PC pre-built or did you build it yourself or have it built for you?
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#31 hydralisk86
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Ok, can you tell me if you boght the PC pre-built or did you build it yourself or have it built for you?Neme2010
Prebuilt. Bought it. How is knowing that going to help?
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#32 Neme2010
Member since 2008 • 206 Posts
Ok, that is going to help because now we know where to find the drivers. So if it was prebuilt than it should have a brand name like Dell or Hp or something, yes. And if so, then the website of that manufacturer will have all the drivers that you will need. Hopefully it wasnt a generic PC prebuilt at a local shop?
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#33 Neme2010
Member since 2008 • 206 Posts
Hydralisk, here is a quick summary of what needs to be done. The sound drivers need to be reinstalled. But before we can do that we need to get a hold of the correct drivers and then uninstall the current drivers, then install the new drivers. Then you need to do the same uninstall and reinstall of the other faulty software and drivers for the other devices. I am trying to establish if you have a branded PC, because if you do, all the drivers (except maybe your intellisense pro) will be avaialable from the PC manufacturers website. If its a generic make, then we need to identify your sound card and download the drivers from the sound card manufacturers website. How does all that sound?
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hydralisk86

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#34 hydralisk86
Member since 2006 • 8847 Posts
I bought it at a Frys Electronics place. I dunno anything else. So do I go to the HP website?
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hydralisk86

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#35 hydralisk86
Member since 2006 • 8847 Posts
OK, so how do I know what drivers I have, or what the product number of the PC? I do need to know these, right?
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#36 Neme2010
Member since 2008 • 206 Posts

If its branded HP, then yes. Go to HP website, look for the drivers/support link, put in the model of your PC. This will take you to a software download specific for your model of PC. You are looking for sound card drivers for QVE or QSound sound card. Download these once you have located it. Then you need to go into Add/Remove Programs and uninstall the old sound drivers. Once they have been uninstalled, you should reboot your PC. Once it starts, you will probably get the 'Found new device' dialog. Cancel this and any others that popup. You might need to unzip the new downloaded drivers first, but after you unzip them, hopefully a new folder with a setup.exe will be present. All you need to do then is run this exe to install the new drivers.

Good luck with that. Listen, Hydralisk, sorry but I need to get some sleep just now. Ill check up with you tomorrow if you are still struggling with it.

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hydralisk86

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#37 hydralisk86
Member since 2006 • 8847 Posts
Neme2010, thanks for the help, but when I tried to install the new driver, it says that I should first do something with a "bus driver" before installing it (I think this is what happened). If you're back on, could u post what it's talking about?
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#38 vitriolboy
Member since 2005 • 4356 Posts
If you look in Device Manager it should tell you exactly what is not working and then you can go get the drivers
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#39 Neme2010
Member since 2008 • 206 Posts

Hello Hydralisk. Yes, like the poster above suggests. If you right click pn MyComputer then select properties->hardware->Device manager, this will bring up the device manager. Now please be warned that, like MSconfig, changing stuff here can mess your PC up. What you are looking for is an item with a Yellow mark on it. Right click on this item and select update driver. Let it try an internet search. If that fails. Let it do an automatic search of your PC for the driver. Try that and see how you get on.

Good luck

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hydralisk86

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#40 hydralisk86
Member since 2006 • 8847 Posts
I did all that, nothing shows up in the device manager.
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Neme2010

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#41 Neme2010
Member since 2008 • 206 Posts
Ok. Can you post a copy of what this message says?
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hydralisk86

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#42 hydralisk86
Member since 2006 • 8847 Posts
Ok. Can you post a copy of what this message says?Neme2010
What message?
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#43 Neme2010
Member since 2008 • 206 Posts

Neme2010, thanks for the help, but when I tried to install the new driver, it says that I should first do something with a "bus driver" before installing it (I think this is what happened). If you're back on, could u post what it's talking about?hydralisk86

What message does the driver show regarding the thebus driver?

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hydralisk86

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#44 hydralisk86
Member since 2006 • 8847 Posts

[QUOTE="hydralisk86"]Neme2010, thanks for the help, but when I tried to install the new driver, it says that I should first do something with a "bus driver" before installing it (I think this is what happened). If you're back on, could u post what it's talking about?Neme2010

What message does the driver show regarding the thebus driver?

When I tried to reinstall the driver, it says, "Failed to obtain 805 Bus Interface." I think I remember it saying, "805 Registration Failed!"
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#45 Neme2010
Member since 2008 • 206 Posts

Hello Hydralisk. Ok, try this. Go into Device Manager, then from the menu bar at the top, click on View then click on 'Show Hidden Devices'. Now if you goback down and have a look at the list of hardware, you will probably see devices shown by grey traingles. You might see a few yellow exclamation marks. You can ignore most of them. The ones you are looking for are any to do with the sound hardware. So QVE or 805 . If you can see any of these, try and udate the driver. First try automatic, and if that fails, you need to direct it to the folder where you unzipped the sound drivers. Try this and see how you get on.

Good luck

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hydralisk86

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#46 hydralisk86
Member since 2006 • 8847 Posts

Hello Hydralisk. Ok, try this. Go into Device Manager, then from the menu bar at the top, click on View then click on 'Show Hidden Devices'. Now if you goback down and have a look at the list of hardware, you will probably see devices shown by grey traingles. You might see a few yellow exclamation marks. You can ignore most of them. The ones you are looking for are any to do with the sound hardware. So QVE or 805 . If you can see any of these, try and udate the driver. First try automatic, and if that fails, you need to direct it to the folder where you unzipped the sound drivers. Try this and see how you get on.

Good luck

Neme2010
I selected Show Hidden Devices, nothing comes up.