I think my steam account was hacked:(

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JangoWuzHere

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#1 JangoWuzHere
Member since 2007 • 19032 Posts

So I try to log on today and I notice that my password dosen't work at all. I try to reset my password but I never get the emails for some odd reason. I type my name in google(don't ask why I just did) to see if it would link me to my account and see if it hasen't been deleted.

well the account dosen't have my name at all but I look at his/her games and all of them are mine. Not one is missing from the list.I look at the achivemnets and all of those are mine im still missing alot but all those achivements are mine playing as the pyro and medic.

is it possible to hack a steam account and change their password and account name? I can't login at all and can't get into my games:(

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DanielDust

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#2 DanielDust
Member since 2007 • 15402 Posts
Yes it is possible. Contact Steam support and see if they can help you.
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JangoWuzHere

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#3 JangoWuzHere
Member since 2007 • 19032 Posts
ok I sent in a ticket or whatever and hope they help me out with this:(
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simardbrad

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#4 simardbrad
Member since 2004 • 2355 Posts
People don't go around finding people's usernames and try to hack the password, it was something you did that would have got you hacked... giving your PW away to anybody is a good way for it to happen.
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purple_MAN1832

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#5 purple_MAN1832
Member since 2004 • 2125 Posts
good luck getting back into your account
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Bullet_Holes

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#6 Bullet_Holes
Member since 2006 • 1330 Posts
If you really believe that someone else has your account and you did not give anyone your password, than it is likely a keylogger so do a scan with a good antivirus program.
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JangoWuzHere

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#7 JangoWuzHere
Member since 2007 • 19032 Posts

People don't go around finding people's usernames and try to hack the password, it was something you did that would have got you hacked... giving your PW away to anybody is a good way for it to happen.simardbrad

ya sure they don't

and no im not stupid enough to give away my pass.

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JangoWuzHere

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#8 JangoWuzHere
Member since 2007 • 19032 Posts

If you really believe that someone else has your account and you did not give anyone your password, than it is likely a keylogger so do a scan with a good antivirus program.Bullet_Holes

well I keep my anti virus programs off when running steam mainly because steam told me to-_-

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GodLovesDead

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#9 GodLovesDead
Member since 2007 • 9755 Posts

[QUOTE="Bullet_Holes"]If you really believe that someone else has your account and you did not give anyone your password, than it is likely a keylogger so do a scan with a good antivirus program.JangoWuzHere

well I keep my anti virus programs off when running steam mainly because steam told me to-_-

Well then don't download a keylogger in the first place.

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Greg_888_v8

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#10 Greg_888_v8
Member since 2005 • 3881 Posts
perhaps he has his caps lock key on !
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1005

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#11 1005
Member since 2003 • 3738 Posts

perhaps he has his caps lock key on !Greg_888_v8

You'd be surprised just how many people this happens too lol. Seems like a simple thing to check but it can be a huge oversight as people presume to have never turned Caps Lock on in the first place lol.

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JangoWuzHere

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#12 JangoWuzHere
Member since 2007 • 19032 Posts

well I was 100% right

the guy did hack me Steam gave me a new password but I look at my steam Id page and see a diffrent game and see that my games have been played on it.

hope that jackass burns

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bedram793

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#13 bedram793
Member since 2006 • 1741 Posts
So did you get your account back?
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JangoWuzHere

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#14 JangoWuzHere
Member since 2007 • 19032 Posts

So did you get your account back? bedram793

yes

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JP_Russell

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#15 JP_Russell
Member since 2005 • 12893 Posts

[QUOTE="bedram793"]So did you get your account back? JangoWuzHere

yes

Is the game he bought on your account still in there? That'd be awesome, like a free gift for all the trouble. :D

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bedram793

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#16 bedram793
Member since 2006 • 1741 Posts

^^^ lol

Anyways, nice to see you got your account back.

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JangoWuzHere

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#17 JangoWuzHere
Member since 2007 • 19032 Posts

^^^ lol

Anyways, nice to see you got your account back.

bedram793

thanks im gald as well I diden't think steam support would come threw

o and the guy changed everything around in my profile so he named his page Takashi or whatever

and hes from indiana lolz people need to buy their own games-_-

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#18 Pittfan666
Member since 2003 • 8638 Posts
[QUOTE="bedram793"]

^^^ lol

Anyways, nice to see you got your account back.

JangoWuzHere

thanks im gald as well I diden't think steam support would come threw

o and the guy changed everything around in my profile so he named his page Takashi or whatever

and hes from indiana lolz people need to buy their own games-_-

Go hunt him down and severly beat em.

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Oom_Gert

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#20 Oom_Gert
Member since 2004 • 161 Posts
Did you find out how he got your details?
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#21 OgreB
Member since 2004 • 2523 Posts

I never ever turn off my AV program for any game...have never needed to. ( No problems with Steam either)

Now adays if you turn off your AV...your also turning off your Firewall...

If you have a decent AV program you shouldn't have to turn it off or down for any program.

If you have to....get a different AV ( you get what you pay for )

Remember every 10 seconds your computer is being attacked !

Never turn off your AV .......!!!.....ever....

Steam should have given you another option ( opening a port etc ) then the lame old excuse..." It's your AV program "

Sounds like someone was too lazy to help...

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astor47

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#22 astor47
Member since 2005 • 849 Posts

I never ever turn off my AV program for any game...have never needed to. ( No problems with Steam either)

Now adays if you turn off your AV...your also turning off your Firewall...

If you have a decent AV program you shouldn't have to turn it off or down for any program.

If you have to....get a different AV ( you get what you pay for )

Remember every 10 seconds your computer is being attacked !

Never turn off your AV .......!!!.....ever....

Steam should have given you another option ( opening a port etc ) then the lame old excuse..." It's your AV program "

Sounds like someone was too lazy to help...

OgreB

Haha, I don't have AV software or any anti-malware software for that matter, and I never get viruses, you only have to know what you are doing, visiting, etc.

I do a monthly scan with my other computer and my PC it's always completely clean.

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#23 kdsns
Member since 2006 • 329 Posts
It was me. I admit it. I hacked into it. God damn it i knew I would get caught but i did it anyway.
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gozalo

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#24 gozalo
Member since 2003 • 1102 Posts

Did you find out how he got your details?Oom_Gert

I would like to know that as well.

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#25 bionicle_lover
Member since 2005 • 4501 Posts
you shoulda scared him a little before filing the report and getting your account back :P maybe send him friend invites with a new steam account with your friends name being "give_me_back_my_acount_or_else" or something. i was considering doing that when my friend says he got his account stolen... i think he has it now but im not sure if it were really stolen... i never really questioned him any further on the subject :P
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GodLovesDead

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#26 GodLovesDead
Member since 2007 • 9755 Posts

I never ever turn off my AV program for any game...have never needed to. ( No problems with Steam either)

Now adays if you turn off your AV...your also turning off your Firewall...

If you have a decent AV program you shouldn't have to turn it off or down for any program.

If you have to....get a different AV ( you get what you pay for )

Remember every 10 seconds your computer is being attacked !

Never turn off your AV .......!!!.....ever....

Steam should have given you another option ( opening a port etc ) then the lame old excuse..." It's your AV program "

Sounds like someone was too lazy to help...

OgreB

You kidding? I have no antiviruses, firewalls, or any of that and I'm virus free. Have been for 2 years.

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dannyw7982

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#27 dannyw7982
Member since 2006 • 261 Posts
[QUOTE="OgreB"]

I never ever turn off my AV program for any game...have never needed to. ( No problems with Steam either)

Now adays if you turn off your AV...your also turning off your Firewall...

If you have a decent AV program you shouldn't have to turn it off or down for any program.

If you have to....get a different AV ( you get what you pay for )

Remember every 10 seconds your computer is being attacked !

Never turn off your AV .......!!!.....ever....

Steam should have given you another option ( opening a port etc ) then the lame old excuse..." It's your AV program "

Sounds like someone was too lazy to help...

GodLovesDead

You kidding? I have no antiviruses, firewalls, or any of that and I'm virus free. Have been for 2 years.

Same here, have used steam for ages and always turn off av when playing, i scan every week and still have never seen a virus.

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JangoWuzHere

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#28 JangoWuzHere
Member since 2007 • 19032 Posts

[QUOTE="Oom_Gert"]Did you find out how he got your details?gozalo

I would like to know that as well.

Idk how he got into my account and really cause I dont care how

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dannyw7982

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#29 dannyw7982
Member since 2006 • 261 Posts
[QUOTE="gozalo"]

[QUOTE="Oom_Gert"]Did you find out how he got your details?JangoWuzHere

I would like to know that as well.

Idk how he got into my account and really cause I dont care how

You should care as it means your either making a mistake giving details or you have a keylogger or other security threat on your pc. Whos betting we get another my account was stolen thread from this guy in the future, tsk tsk.

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tm0054

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#30 tm0054
Member since 2005 • 557 Posts
I'd do a full virus scan on my computer before logging into anything.
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br0kenrabbit

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#31 br0kenrabbit
Member since 2004 • 18079 Posts
If he cheated on your account, you're going to get VAC'ed in a few weeks. Valve won't undo the ban just because you got hacked, either.
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#32 StefanCauchi
Member since 2007 • 25 Posts
May I ask how long it took them to reply to you? because my account got hacked a day ago and want to know when il be replied to. thx
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aliblabla2007

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#33 aliblabla2007
Member since 2007 • 16756 Posts

If he cheated on your account, you're going to get VAC'ed in a few weeks. Valve won't undo the ban just because you got hacked, either.br0kenrabbit

Heh, I read that Futuremark thread of yours about how you turned around that kid's account stealing attempt on him and instead took his account. :lol:

Epic. Just legendary, man.

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#34 vidirg
Member since 2008 • 25 Posts
well the same thing happened to me and I use avast, avira and spyware doctor but someone came in so I've stopped trusted steam