i7 4470 reaching 100C!! HELP!

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101374

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#1 101374
Member since 2005 • 48 Posts
Hello everyone, new to the forum here... So I have just built my desktop and fired up Battlefield 3. I noticed that my computer fan is really loud... I touched the side of the case (motherboard side) and it was so hot! I checked the temperature and it turned out that the cores reach 100 degrees Celsius during gameplay. Once I shut down the game, the temperature drops down to 50 degrees Celsius. Now I'm surfing the internet for about an hour trying to figure solution for the problem and the cores temperatures are jumping between 49 and 50 degrees Celsius. I'm using stock fan which has its stock thermo paste. The fan is fixed correctly on the motherboard. My room has central air conditioning and the temperature set at 21 degrees. I am using cooler master case... I'm starting to assume that the case is to small making air circulation difficult? When I first installed the graphics card, I noticed it was too big for the case... it was touching all the way to the hard drives bay... I guess its making like a wall between the lower front fan and the processor? I'm not using any additional fans and for some reason I feel I want to avoid getting water cooling. I've just spent almost everything I have on this rig so its going to be a very careful and studied solution approach, and here where I need your help. I have concluded (though not necessarily correctly) that my case (though new) is too cramped and my air cooling is inadequate. However, I may not be able to exchange the case, so the first thing I will do is replace the stock CPU air cooler, add new thermo paste and add a fan to the upper-rear side of the case. This is my case http://www.coolermaster.com/product/Detail/case/mid-tower-k-series/k280.html Now that you know the size of my case and the type of my components, what kind of rear fan do I need? I suppose its going to be extractor fan...? but it will be too close from the processor. but its more logical to have extractor there, no? What about processor fan? I noticed that corsair H100i is popular, but I don't think it will fit in my case. What other suitable alternative? Also, do I need fan for my memory sticks? Finally, if replacing the case was no problem, what solution would you suggest to this problem? I plan on going to the computer shop tomorrow at 11 am, that's 9 hours from now. So please let the answers come really quick ;p my setup is as follows: Intel I7 4770 Gigabyte GA-Z87X-UD3H Kingston HyperX Beast 16 GB (2x8 GB) 2400MHz DDR3 PC3-19200 XFX AMD Radeon 7990 6gb PSU Coolermaster Silent pro gold 1000w I have disabled the onboard sound and graphics, I'm using USB speakers. My case is coolermaster http://www.coolermaster.com/product/Detail/case/mid-tower-k-series/k280.html
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The_Animator420

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#2 The_Animator420
Member since 2013 • 262 Posts
The case isn't what is causing that. Tons of other people have that case and aren't experiencing that crazy heat. I know you said that the heatsink is seated correctly, but the only thing I can think of is either that it actually isn't seated correctly, or that the heatsink is defective altogether. I am running the stock heatsink on my 3770k and I never come even close to 100C.
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Grey_Eyed_Elf

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#3 Grey_Eyed_Elf
Member since 2011 • 7971 Posts

Shot in the dark here... Stock coolers come with a clear piece of plastic covering thermal paste, are you sure you removed yours?... Ive seen someone dothat once. 

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RevanBITW

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#4 RevanBITW
Member since 2013 • 739 Posts

Shot in the dark here... Stock coolers come with a clear piece of plastic covering thermal paste, are you sure you removed yours?... Ive seen someone dothat once. 

Grey_Eyed_Elf
And I would think that plastic would be melted by now. lol
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#5 The_Animator420
Member since 2013 • 262 Posts

Shot in the dark here... Stock coolers come with a clear piece of plastic covering thermal paste, are you sure you removed yours?... Ive seen someone dothat once. 

Grey_Eyed_Elf
Damn! I didn't even think of that. This could definitely also be an option.
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101374

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#6 101374
Member since 2005 • 48 Posts
[QUOTE="The_Animator420"] I already checked, removed it and reinstalled it again before posting this thread. No difference. And I dont know about being defective fan, it was operational... but i dont know if the RPM was up to spec. what is the normal fan speed? any idea?

Shot in the dark here... Stock coolers come with a clear piece of plastic covering thermal paste, are you sure you removed yours?... Ive seen someone dothat once. 

Grey_Eyed_Elf
Though I don't recall checking for a piece of plastic covering the thermal paste, this is not my first build and I don't recall having to remove such plastic before (nevertheless, the last build i did was around 3 years ago). It is also illogical to place a plastic there because you could lose some of the thermal paste when you remove it before installation. You don't know how these processors get stored and what kind of temperatures they go through during transport. But in any case, I just checked youtube and saw some unboxing and installation videos... nothing mentioned or showed such a plastic on covering the thermal paste. Just to be safe, I removed the fan and cleaned off the thermal paste from both the processor and the fan.
[QUOTE="Grey_Eyed_Elf"]

Shot in the dark here... Stock coolers come with a clear piece of plastic covering thermal paste, are you sure you removed yours?... Ive seen someone dothat once. 

The_Animator420
Damn! I didn't even think of that. This could definitely also be an option.

Of course you didn't think of that, cuz I believe such a thing does not exist to begin with!
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#7 deactivated-5a9b3f32ef4e9
Member since 2009 • 7779 Posts

The cooler probably has bad contact. Make sure it's on securely and all the pins are through.

The CPU wouldn't run that hot even in a £10 case.

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GTR12

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#8 GTR12
Member since 2006 • 13490 Posts

Its a dead sensor probably, Haswell has a Tjmax of 100c, it'll throttle down and auto-shutdown at that temp. There's no way BF3 will continue to play if its constantly throttling itself, it becomes a laggy mess.

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101374

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#9 101374
Member since 2005 • 48 Posts

The cooler probably has bad contact. Make sure it's on securely and all the pins are through.

The CPU wouldn't run that hot even in a £10 case.

Postmortem123
honestly, i did. several times... now i whiped off the thermal paste so i cannot try anymore.

Its a dead sensor probably, Haswell has a Tjmax of 100c, it'll throttle down and auto-shutdown at that temp. There's no way BF3 will continue to play if its constantly throttling itself, it becomes a laggy mess.

GTR12
so is it a dead sensor as in giving wrong reading of temperature? who is to blame? processor or motherboard? i kpet hearing about auto-shutdown, but for me the computer was working just find and the game running perfectly. but i can tell there was heat and i would not be surprized if it was in fact 100C. because I had the computer on my desk, on my left, and i felt some heat thats why i reached to the case and felt it (on the motherboard side). but the temprature dropped down very quickly to 50degrees as soon as i shut down the game. i'm so confused now. what should i do? should i get another intel fan? should I get case fans? should i just get thermal paste? should i get new intel fan + thermal paste + case fans to do this setup: http://www.coolermaster.com/upload/product_feature/K280-ph2.jpg or should i just get a good cpu fan and no need to add more case fans? I just read about the Hyper 212 EVO, will that be better than just adding two additional case fans? http://www.coolermaster.com/product/Detail/cooling/cpu-air-cooler/hyper-212-evo.html and how do i know if my stock fan is faulty? i don't think its faulty since it brought down the processor from 100 to 50 as soon as i shut down the game. again, i checked the seating and i have reseated it again and ran the game, same problem.
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#10 deactivated-5a9b3f32ef4e9
Member since 2009 • 7779 Posts

Your CPU running hotter won't create more heat in your case.

If you've tried it several times with the same problem then get a cheap aftermarket cooler.

What are you using to monitor temps?

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101374

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#11 101374
Member since 2005 • 48 Posts

Your CPU running hotter won't create more heat in your case.

If you've tried it several times with the same problem then get a cheap aftermarket cooler.

What are you using to monitor temps?

Postmortem123
OK so the problem is very limited to thermal paste and fan... and once i reapply thermal paste and lets say on new fan... then thats it, problem solved? No need for case fans? For monitoring the CPU temperature I was using HWMonitor from CPUID http://www.cpuid.com/softwares/hwmonitor.html
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deactivated-59b71619573a1

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#12 deactivated-59b71619573a1
Member since 2007 • 38222 Posts

[QUOTE="Postmortem123"]

Your CPU running hotter won't create more heat in your case.

If you've tried it several times with the same problem then get a cheap aftermarket cooler.

What are you using to monitor temps?

101374

OK so the problem is very limited to thermal paste and fan... and once i reapply thermal paste and lets say on new fan... then thats it, problem solved? No need for case fans? For monitoring the CPU temperature I was using HWMonitor from CPUID http://www.cpuid.com/softwares/hwmonitor.html

The case and case fans don't impact the CPU as much as the direct CPU cooler. 

Buy a coolermaster hyper 212 EVO. Remove the thermal paste already on the CPU with proper solution (thermal grease remover) apply the new thermal paste properly (a small amount) and seat it correctly. After that you should be able to just forget about it cos that cooler is amazing at its job

I went from having 62 degrees on load (rendering videos at 100% usage) down to 52 degrees on load. 

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The_Animator420

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#13 The_Animator420
Member since 2013 • 262 Posts
[QUOTE="101374"][QUOTE="The_Animator420"] I already checked, removed it and reinstalled it again before posting this thread. No difference. And I dont know about being defective fan, it was operational... but i dont know if the RPM was up to spec. what is the normal fan speed? any idea? [QUOTE="Grey_Eyed_Elf"] Though I don't recall checking for a piece of plastic covering the thermal paste, this is not my first build and I don't recall having to remove such plastic before (nevertheless, the last build i did was around 3 years ago). It is also illogical to place a plastic there because you could lose some of the thermal paste when you remove it before installation. You don't know how these processors get stored and what kind of temperatures they go through during transport. But in any case, I just checked youtube and saw some unboxing and installation videos... nothing mentioned or showed such a plastic on covering the thermal paste. Just to be safe, I removed the fan and cleaned off the thermal paste from both the processor and the fan.
[QUOTE="Grey_Eyed_Elf"]

Shot in the dark here... Stock coolers come with a clear piece of plastic covering thermal paste, are you sure you removed yours?... Ive seen someone dothat once. 

The_Animator420
Damn! I didn't even think of that. This could definitely also be an option.

Of course you didn't think of that, cuz I believe such a thing does not exist to begin with!

Nice job being a dick to someone thats trying to help you. I'll ignore all your threads from now on.
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deactivated-59b71619573a1

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#14 deactivated-59b71619573a1
Member since 2007 • 38222 Posts

Damn! I didn't even think of that. This could definitely also be an option. 101374
Of course you didn't think of that, cuz I believe such a thing does not exist to begin with!

Wait what? it most definitely DOES exist. I had to take it off both CPUs I got. Both AMD and Intel

Just cos you don't think so doesn't make it so and if you left it on you made a HUGE mistake

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Nick3306

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#15 Nick3306
Member since 2007 • 3429 Posts
[QUOTE="101374"] Of course you didn't think of that, cuz I believe such a thing does not exist to begin with!

Lol your assholish response is funny because in my experience most come with that piece of plastic.
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101374

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#16 101374
Member since 2005 • 48 Posts
[QUOTE="101374"][QUOTE="The_Animator420"]

Wait what? it most definitely DOES exist. I had to take it off both CPUs I got. Both AMD and Intel

Just cos you don't think so doesn't make it so and if you left it on you made a HUGE mistake

The_Animator420
[QUOTE="Nick3306"][QUOTE="101374"] Of course you didn't think of that, cuz I believe such a thing does not exist to begin with!

Lol your assholish response is funny because in my experience most come with that piece of plastic.

WOW, amazing reactions. 1. The plastic cover will not be attached on the fan bottom if the fan had thermal paste on. 2. Intel stock fan comes with thermal paste stuck on it, so there is no plastic cover attached on the thermal paste. 3. Aftermarket fans come without thermal paste applied to them out of the box, hence they have plastic keeping the surface clean for when you apply your thermal paste. Putting all that aside, the question was whether I have removed the plastic from the bottom of the fan or not, and my answer is there was no plastic. As for The_Animator420, my comment was not meant to offend you but rather support your knowledge. Your reaction tells something...
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#18 soolkiki
Member since 2008 • 1783 Posts

[QUOTE="The_Animator420"][QUOTE="101374"] [QUOTE="Nick3306"][QUOTE="101374"] Of course you didn't think of that, cuz I believe such a thing does not exist to begin with! 101374
Lol your assholish response is funny because in my experience most come with that piece of plastic.

WOW, amazing reactions. 1. The plastic cover will not be attached on the fan bottom if the fan had thermal paste on. 2. Intel stock fan comes with thermal paste stuck on it, so there is no plastic cover attached on the thermal paste. 3. Aftermarket fans come without thermal paste applied to them out of the box, hence they have plastic keeping the surface clean for when you apply your thermal paste. Putting all that aside, the question was whether I have removed the plastic from the bottom of the fan or not, and my answer is there was no plastic. As for The_Animator420, my comment was not meant to offend you but rather support your knowledge. Your reaction tells something...

Well, you don't need to be rude by saying, "well of course you didn't think of it, duh!" Anyway, as others have said, it could be a bad sensor because otherwise there would be throttling. If it's any consolation, I too feel heat from my computer while playing GW2 and that peaks at 65C. Also, do you have your cpu overclocked? I know you said 4770, but some people forget the K at the end. I would call Intel support and see if you can get it switched out of if all else fails.

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cesarexec22

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#19 cesarexec22
Member since 2012 • 47 Posts
[QUOTE="The_Animator420"][QUOTE="101374"][QUOTE="The_Animator420"] Damn! I didn't even think of that. This could definitely also be an option.

Of course you didn't think of that, cuz I believe such a thing does not exist to begin with!

Nice job being a dick to someone thats trying to help you. I'll ignore all your threads from now on.

alot of these virgin kids have social issue in the real world and virtual world ...aka the internet lol
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101374

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#20 101374
Member since 2005 • 48 Posts
UPDATE: I have just installed Cooler Master Hyper 212x... the temperature did drop, but i'm not sure if its the desired drop. I played one whole battelfield 3 online match. The temp was avg 75 degrees and the maximum was shown to be 81 degrees. I understand that even 81 is too high? thanks in advance.
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RevanBITW

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#21 RevanBITW
Member since 2013 • 739 Posts
UPDATE: I have just installed Cooler Master Hyper 212x... the temperature did drop, but i'm not sure if its the desired drop. I played one whole battelfield 3 online match. The temp was avg 75 degrees and the maximum was shown to be 81 degrees. I understand that even 81 is too high? thanks in advance. 101374
81 won't melt your processor short term, but it could reduce its lifespan.
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101374

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#22 101374
Member since 2005 • 48 Posts
[QUOTE="101374"]UPDATE: I have just installed Cooler Master Hyper 212x... the temperature did drop, but i'm not sure if its the desired drop. I played one whole battelfield 3 online match. The temp was avg 75 degrees and the maximum was shown to be 81 degrees. I understand that even 81 is too high? thanks in advance. RevanBITW
81 won't melt your processor short term, but it could reduce its lifespan.

exactly. thats why i'm puzzled... why my temp wont go down to normal?! I reapplied thermal paste and i used the one included with the new heatsink, and yeah,... i got a new heat sink that i think people use when over clocking... so why wont i get normal operations temperature?! I'm puzzled.
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101374

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#23 101374
Member since 2005 • 48 Posts
UPDATE 2: I have tightened up the Hyper 212x and still no effect. I went to my bios settings and it seems that the performance was set on "auto" and it controlled many things like voltage and frequency of processor and so on. so i changed everything to "normal" maybe it will have effect. i'll take any suggestions.
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deactivated-59b71619573a1

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#24 deactivated-59b71619573a1
Member since 2007 • 38222 Posts

UPDATE: I have just installed Cooler Master Hyper 212x... the temperature did drop, but i'm not sure if its the desired drop. I played one whole battelfield 3 online match. The temp was avg 75 degrees and the maximum was shown to be 81 degrees. I understand that even 81 is too high? thanks in advance. 101374

That doesn't sound right at all. My Hyper 212 keeps my i5 at like 52 degrees

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101374

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#25 101374
Member since 2005 • 48 Posts

[QUOTE="101374"]UPDATE: I have just installed Cooler Master Hyper 212x... the temperature did drop, but i'm not sure if its the desired drop. I played one whole battelfield 3 online match. The temp was avg 75 degrees and the maximum was shown to be 81 degrees. I understand that even 81 is too high? thanks in advance. seanmcloughlin

That doesn't sound right at all. My Hyper 212 keeps my i5 at like 52 degrees

during game play?
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101374

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#26 101374
Member since 2005 • 48 Posts
my last try will be updating bios. after that i will give up. should i take the issue with intel (processor) or gigabyte (motherboard)?
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RevanBITW

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#27 RevanBITW
Member since 2013 • 739 Posts
my last try will be updating bios. after that i will give up. should i take the issue with intel (processor) or gigabyte (motherboard)? 101374
Yeah I would.
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#28 deactivated-59b71619573a1
Member since 2007 • 38222 Posts

[QUOTE="seanmcloughlin"]

[QUOTE="101374"]UPDATE: I have just installed Cooler Master Hyper 212x... the temperature did drop, but i'm not sure if its the desired drop. I played one whole battelfield 3 online match. The temp was avg 75 degrees and the maximum was shown to be 81 degrees. I understand that even 81 is too high? thanks in advance. 101374

That doesn't sound right at all. My Hyper 212 keeps my i5 at like 52 degrees

during game play?

Under 100% load the max I get is like 55C. Unless the room is boiling hot it won't go higher. 

Either something is seriously wrong or it's telling you the wrong temps

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soolkiki

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#29 soolkiki
Member since 2008 • 1783 Posts

It could also be a bad chip. I know Ivy bridge suffered from high temps from time to time.

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101374

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#30 101374
Member since 2005 • 48 Posts
OK here is another update... I have updated my bios and set the bios settings to normal (since apparently the Z87 UD3H as an auto option for setting processor speed, freq, voltage, etc)... I spent over an hour playing BattleField 3 online... I kept checking my processor temp every now and then... I never saw it over 75 and it was mostly below 70. However the max temp for one of the cores was showing 75C. I also kept checking the fans RPM and throughout the game play the RPM was rather law but when the 75C showed up in the "max" field I noticed that the fan RPM "max" field did change as well and it was something above 10K! What do we learn from this? OK I know now that the temp did not reach 80, and I think a 75C is acceptable for Haswell, correct? but that temperature was only possible because of my new heatsink which is probably meant for overclocked processors and not for using processor at stock specs. Does that point that I have a defective processor? Is there a recall or something? What should I do? Thanks.
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#31 RevanBITW
Member since 2013 • 739 Posts
OK here is another update... I have updated my bios and set the bios settings to normal (since apparently the Z87 UD3H as an auto option for setting processor speed, freq, voltage, etc)... I spent over an hour playing BattleField 3 online... I kept checking my processor temp every now and then... I never saw it over 75 and it was mostly below 70. However the max temp for one of the cores was showing 75C. I also kept checking the fans RPM and throughout the game play the RPM was rather law but when the 75C showed up in the "max" field I noticed that the fan RPM "max" field did change as well and it was something above 10K! What do we learn from this? OK I know now that the temp did not reach 80, and I think a 75C is acceptable for Haswell, correct? but that temperature was only possible because of my new heatsink which is probably meant for overclocked processors and not for using processor at stock specs. Does that point that I have a defective processor? Is there a recall or something? What should I do? Thanks. 101374
I guess it comes down to whether you're willing to get through the hassle of a RMA or not. I'd consider 75C to be too high imo. EDIT: Actually I just checked sites talking about how Haswell is running hot for everybody compared to previous generations. I'd consider 75 under load to be acceptable considering that.
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GTR12

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#32 GTR12
Member since 2006 • 13490 Posts

You applied thermal paste on-top of the one already there? and you never mentioned cleaning the paste, you know too much paste causes the opposite effect.

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#33 101374
Member since 2005 • 48 Posts
[QUOTE="RevanBITW"] EDIT: Actually I just checked sites talking about how Haswell is running hot for everybody compared to previous generations. I'd consider 75 under load to be acceptable considering that.

I just downloaded Intel's stress test programme, I will run it soon to see what temps I get. Indeed many people are saying that Haswell is running higher, but how much higher? some people say that 75 is max, other say 80 is max... and indeed many people just like me complaining about reaching 100C! What is safe and what is not I don't know. I just emailed Intel as well, and posted on their community forum. I hope they'll be able to clear some of the things up.

You applied thermal paste on-top of the one already there? and you never mentioned cleaning the paste, you know too much paste causes the opposite effect.

GTR12
Yes I did clean off the old thermal paste but you didn't see it in today's update because of my last night panic when I removed the stock heatsink and the thermal paste (someone said I may still have the plastic sticker on the heat sink. LOL. of course I did not).
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#34 101374
Member since 2005 • 48 Posts
UPDATE3: I Installed Intel Extreme Tuning Utility to double check my temprature. I noticed that my processor frequency is running at 3.89Ghz! Thats much higher than my 4770 (without the "K") frequency of 3.40Ghz. I checked the multiplier and it seems to be at 39.... Could this be the cause of the problem?!
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#35 GTR12
Member since 2006 • 13490 Posts

UPDATE3: I Installed Intel Extreme Tuning Utility to double check my temprature. I noticed that my processor frequency is running at 3.89Ghz! Thats much higher than my 4770 (without the "K") frequency of 3.40Ghz. I checked the multiplier and it seems to be at 39.... Could this be the cause of the problem?!101374

Wow...have you actually looked at the Intel box?

Thats the turbo frequency.

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101374

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#36 101374
Member since 2005 • 48 Posts

[QUOTE="101374"]UPDATE3: I Installed Intel Extreme Tuning Utility to double check my temprature. I noticed that my processor frequency is running at 3.89Ghz! Thats much higher than my 4770 (without the "K") frequency of 3.40Ghz. I checked the multiplier and it seems to be at 39.... Could this be the cause of the problem?!GTR12

Wow...have you actually looked at the Intel box?

Thats the turbo frequency.

Well, I'm checking the CPU-Z and it shows the core speed is 3.9 and multiplier x37. I removed intel ETU and tried to use the bios setup to set multiplier to 34x and voltage settings and frequency to "normal" rather than "auto", it saves and applies but then when I start windows it and check CPUZ it shows no effect. Is this even something I need to investigate?
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GTR12

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#37 GTR12
Member since 2006 • 13490 Posts

I don't know what Intel ETU is, that sounds like some power saving thing, so it won't downclock itself.

Do this, set the multiplier manually to 16 (that runs it at 1.6Ghz, then monitor temps), they should decrease, if not, faulty chip.

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MlauTheDaft

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#38 MlauTheDaft
Member since 2011 • 5189 Posts

Is your CPU fan controlled by your BIOS?

My CPU goes hotter if my fan is automatically controlled.