is my external hard drive dead?

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imayellowfellow

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#1 imayellowfellow
Member since 2006 • 228 Posts

one day my external hard drive just stopped showing up in my my computer page, it still shows up in the device manager page, but a lot of functions like roll back driver, update driver, that kind of stuff are greyed out, when i right click the my computer icon and go to manage, the hard drive shows up (sometimes) but it doesnt initialize, the hard drive makes sounds of winding up 3 times, and then it goes silent.this is all the diag i get from when i use it on my windows machine (its formatted in ntfs), when i plug it into a mac, it simply says that the drive cannot be read. please help! its a Fantom Greendrive 1TB, it has a 2 year warranty, and i bought it back in 2009.

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04dcarraher

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#2 04dcarraher
Member since 2004 • 23857 Posts
A few things that could be happening, one is that the interface of the enclosure is going(have had that happen to myself). Then the power supply for the enclosure is bad(also has happen to me). And or the drive is going bad. I would hook up the drive into the Pc and see what happens