I have had an onlive account since they were created but I never bought a game but this weekend they had a black friday special to get your first game for $1.00. I decided to get Batman Arkham City since I wanted to play it but didn't have $60 to get it retail. Well today I get this email and this is all it says. Hello, Your OnLive Game Service account has been Closed for violations of the Terms of Service. When your account is closed, you: - Cannot use the OnLive Game Service - Cannot Sign In to view your account at http://www.onlive.com - Cannot reactivate or register a membership with this email address: jbantz@gmail.com - Lose any PlayPasses or saved game data associated with this account, as well as your Player Tag Through an ongoing investigation we have found your account to be implicated with actions that violate our Terms of Service. OnLive reserves the right to determine that any conduct that is or could be harmful to the Service, our servers, or use of the Service by any of our users, is in violation of the Terms and to exercise any or all of the remedies contained in the Terms. John OnLive Abuse Regulation http://support.onlive.com/ I don't cheat or anything the only thing that I can think of was the card I had on file was an old credit card that was no longer valid I had updated to the new card after ordering Batman which didn't decline when I ordered it. Now they turn a credit card decline into a customer who lost his playpass of Deus Ex which came with his retail PC copy and now can't even order from them again if I wanted to. How is that good business, I did reply to them asking for an explanation so far no response. I plan on filing a BBB complaint and a complaint with the Attorney General's office in their home State of California. Does anyone else have good or bad experiences with this company.