My new rig is less than a week old and I already got the blue screen...help

happened twice...I dont get what the hell happened. I was using sony vegas pro 8.0 and for some reason the video wouldnt encode but it would everything else I threw at it. Well while I was trying to test it i got the blue screen. Restarted and tried it one more time like a fool and it happened again. WTF? Im suprised my computer is still running. My computer keeps dying out on me while encoding videos and I desperately need to get a project done! WTH!!

Now I tried it with a video that it had no problem encoding and it shut off half way

I dont get it, is my cpu over heating or what?

I have a core i7 920, gtx 295, 6gb or ram and so on. Did I not put enough thermal paste on my cpu or something? I noticed when I am encoding videos it shows a 77-80% cpu usage. Is that normal? Thought this core i7 was suppose to be almighty. I never had this problem with my laptop and it takes HOURS to encode though.

Run Mem test, alot of pc ive fixed have had memory issues. So in my experience alot of the time BSOD is from an issue with memory.
Also driver conflicts can be the problem sometimes, along with other hardware failures (HD, Graphics card,etc..).

But at least when dealign with my pcs of hte past and my friends/family, 80% of the blue screens ive seen have been fixed by usign MEMTEST to see if its the memory thats an issue, and if it is, then just buy some new ram (which is cheap at the moment), and problem fixed.

Like i said above though it can also be drivers or other issues with hardware.

Question.. can you tell me about your 6GB of ram? Is it the same kind? brand,stats,etc..? (size doesnt matter, but sometimes if you ahve mixed ram it can cause issues). Try takign out one of your sticks of ram and seeing if the problem is still there. AND when you do MEMTEST on your memory, do a test on EACH memory stick separetely, so you can see whats up with each one.

My motherboard is a gigabyte and my memory 6gbs of ddr3, uh I really dont remeber the brand. Ill have to PM you when I get home on my own computer. I dont see how memory could be a problem while encoding a video.

Use a good temperature monitoring program, such as Everest or HW monitor and see what the temps are getting upto. What OS are you using? It could be a ram issue, but I would bet if it is RAM, it is a setting not set right more than faulty RAM.opamando

also i did not put thermal paste on the entire top of my cpu. Only about a quater size directly in the middle with the edges having no paste. If this blue screen happens again while encoding will it like destroy my pc or something? this is the first comp i have ever built.

[QUOTE="opamando"]Use a good temperature monitoring program, such as Everest or HW monitor and see what the temps are getting upto. What OS are you using? It could be a ram issue, but I would bet if it is RAM, it is a setting not set right more than faulty RAM.blazinpuertoroc

With thermal paste less is more, you can try reapplying it, but don't put too much. Just about half a grain of rice in size, and let the heatsink spread it.

also i did not put thermal paste on the entire top of my cpu. Only about a quater size directly in the middle with the edges having no paste. If this blue screen happens again while encoding will it like destroy my pc or something? this is the first comp i have ever built.

blazinpuertoroc

[QUOTE="blazinpuertoroc"]

[QUOTE="opamando"]Use a good temperature monitoring program, such as Everest or HW monitor and see what the temps are getting upto. What OS are you using? It could be a ram issue, but I would bet if it is RAM, it is a setting not set right more than faulty RAM.opamando

With thermal paste less is more, you can try reapplying it, but don't put too much. Just about half a grain of rice in size, and let the heatsink spread it.

also how can i run this memtest?

[QUOTE="opamando"]Use a good temperature monitoring program, such as Everest or HW monitor and see what the temps are getting upto. What OS are you using? It could be a ram issue, but I would bet if it is RAM, it is a setting not set right more than faulty RAM.blazinpuertoroc

Look to your processor if you are encoding. May be faulty or overheating.

What people should be asking here is what does the blue screen say?

[QUOTE="blazinpuertoroc"]

[QUOTE="opamando"]Use a good temperature monitoring program, such as Everest or HW monitor and see what the temps are getting upto. What OS are you using? It could be a ram issue, but I would bet if it is RAM, it is a setting not set right more than faulty RAM.teddyrob

Look to your processor if you are encoding. May be faulty or overheating.

What people should be asking here is what does the blue screen say?

I normally don't jump into a thread without trying to help, but this is ridiculous to me. How is it that people can spend huge amounts of money on high end, technical products and not know basic troubleshooting? To me, it's like a kid with his daddy's gun. He has no business playing with it. You buy a high end cpu and don't know how to properly install it? Jeez!

I normally don't jump into a thread without trying to help, but this is ridiculous to me. How is it that people can spend huge amounts of money on high end, technical products and not know basic troubleshooting? To me, it's like a kid with his daddy's gun. He has no business playing with it. You buy a high end cpu and don't know how to properly install it? Jeez!

rush2428

and this is why pc people are looked at as elitisit this is his first build. He obviously had to start somewhere. I know when i first started to build pc's i had some issues. Dont criticize him.

and no a blue screen will not kill your computer. Check the memory like everybody has said, and make sure your cpu is not faulty by monitoring your temps.

[QUOTE="teddyrob"]

What people should be asking here is what does the blue screen say?

blazinpuertoroc

Then you need to go and set it so you can read what it says. The is the first step to finding out the problem.

You need to go to control panel and click the system properties then advanced and Startup and recovery settings and unclick the automatic restart.

can anyone please tell me how to run a memtest?

For memtest, go here. About halfway down the page there should be download options, if you want to burn an ISO (CD image) download the one that says "Download - Pre-Compiled Bootable ISO (.zip)" Then just burn that image to a CD.

They also have downloads for flash drives and floppys, I personally like the floppy, but so few people have them any more.

After you download memtest, and burn it to a cd, or put it on a flash drive or a floppy, just boot your PC to whatever you have memtest on and let it make at least one full pass.

alright im running the memtest now and what if there is nothing wrong with one of the memory stick then what else could it be? cpu? motherboard? etc.?

Hi Have you tried going into bios and see if your ram is being detected

as operating at the right speed? Sometimes as a safety precaution bios

will clock down your CPU and memory. Better check the CPU speed

while your checking the ram speed too.

so far two memory sticks have passed...gah I really hope there is an error in this last one or Ill never find the cause of this...

all 3 memory sticks passed...W..T...F?! should I have ecc while running these test or what?! What else could it be?!

Ill try what teddyrob said now...I dont know about none of the volt rate specs. I check all of that and as far as I know there is no way to change it.

edit-also I would like to note I currently have no internet connection on my rig so I have not updated anything with windows yet.

alright Im monitoring my cpu temperatures with HW monitor while encoding using premeire elements 7 right now and its shows me on all four cores its at 67-70 celsius...Is that high? Im waiting for the blue screen to happen to see what it says. But are those temps way to high? When I usually check the temps in my bios at start up they show me at about 35-40C. So could that be the problem? Should I put more thermal paste or what?

edit: managed to get no blue screen but my cpu temps were extremly close to the max. Any ideas?

one last things I dont have any of the case fans hooked up to the mobo. Only directly to the PSU. Could that cause a problem since the case fans run at a constant spin?

Those temps are high, but not be too high, temps should not be causing the problems. I would highly suggest updating Windows, that can fix a lot of problems. As of now, that is my number one suspect.opamando

hey i decided to move my rig so I can update everything and as I connected it to the internet, windows instantly told me it found a solution to my problems. Apparently it was compability problems with the new cpu and what not so I had to update everything. Im guessing this may have fixed my problem...

edit: it says it found a solution for my compability with my chipset and windows. But on the other hand it did not find a solution for some driver installation software.

alright Im monitoring my cpu temperatures with HW monitor while encoding using premeire elements 7 right now and its shows me on all four cores its at 67-70 celsius...Is that high?

blazinpuertoroc

these kind of things tend to happen with a bad memory stick, as kozzy said.paullywog

these kind of things tend to happen with a bad memory stick, as kozzy said.paullywog

Nope. The best method is to find out what the blue screen has said and work from there. Generally this points to the CPU since he was doing something CPU intensive. The blue screen error informs you on the error. I've solved tons of Blue screens errorsfrom reading what the blue screen says and working from there. I'm an electronic computer systems engineer and have fixedthousandsof PCs. I pointed this out earlier and said it would possibly be CPU or the CPU overheating.

alright Im monitoring my cpu temperatures with HW monitor while encoding using premeire elements 7 right now and its shows me on all four cores its at 67-70 celsius...Is that high? Im waiting for the blue screen to happen to see what it says. But are those temps way to high? When I usually check the temps in my bios at start up they show me at about 35-40C. So could that be the problem? Should I put more thermal paste or what?

edit: managed to get no blue screen but my cpu temps were extremly close to the max. Any ideas?

blazinpuertoroc

Those are quite hot for your cores. I would look to that. You may not have got a blue screen this time. You'll need to stress test your CPU see if it fails again but I supect those temperatures are getting pretty hot.

Hey after updating everything just recently I got a blue screen by encoding and it said Memory Management. Could that mean a problem with my memory then?

Hey after updating everything just recently I got a blue screen by encoding and it said Memory Management. Could that mean a problem with my memory then?

blazinpuertoroc

Hey after updating everything just recently I got a blue screen by encoding and it said Memory Management. Could that mean a problem with my memory then?

blazinpuertoroc

Do you know the exact mesage the blue screen got with numbers etc. Was it a stop0x0000001A? Post a screenshot. Was your CPU very hot when it happen? Like above says make sure you got your timmings voltage and frequency of the memory all correct.

[QUOTE="blazinpuertoroc"]

Hey after updating everything just recently I got a blue screen by encoding and it said Memory Management. Could that mean a problem with my memory then?

-GeordiLaForge-

Also my cpu was running very hot because I had it set to extreme perfromance in my bios. I tuned it down to turbo.blazinpuertoroc

If that is what I think it is then you were overclocking cpu and should have set it to whatever is default. On my bios it is called cia2 and increases cpu frequency by various amounts depending on cpu loading. It could be the performance enhance options which should be set to default also. That may be have been the cause of your blue screen.