My steam got banned for nothing

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epapep

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#1 epapep
Member since 2007 • 36 Posts
I was loging into steam yesterday and a message showing that i have been banned for using cheats?
I have NEVER used cheats in steam,there's probably someone using my steam acc(Again) cuz my steam account have been hijacked twice before,i have Orange box,CSS,DoD,HL2:DM,Prey,The Ship,Dark Messiah and Garrys mod 10,steam have no idea how much this have cost me,i personally should sue steam,i have got much problems with steam,i have liek sended 6-8 total questions about steam problems,Hijacked acc....Messing up PC colors....Game get stuck.....Couldn't Start any games....and so further,if i lived in America,i would sue them,but im not,lucky them,They have said that ppl can use hax to ban other players(Check support site)i have just one more sentence to say...

STEAM REALLY SUX IF THEY DON'T UN-BAN U FROM A THING U HAVEN'T DONE
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death1505921

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#2 death1505921
Member since 2004 • 5260 Posts

Calm down, I'm not sure if you realised but you have to be 13+ to make an account here.

But anyway just contact their customer support I've never heard of steam itself banning you for cheating. Just individual servers for X game.

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Cooltechie

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#3 Cooltechie
Member since 2006 • 197 Posts
To start with if you have had your acc hijacked you really should have made an effort to protect it, how hard is it to protect your steam acc.. and you can't sue them, this is in their terms and conditions, so although it's harsch I'm not sure what you can do and I hope you get your acc back.
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Makari

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#4 Makari
Member since 2003 • 15250 Posts

Calm down, I'm not sure if you realised but you have to be 13+ to make an account here.

But anyway just contact their customer support I've never heard of steam itself banning you for cheating. Just individual servers for X game.

death1505921
they do VAC bans, kicking you off multiplayer on all steam servers iirc. if they catch someone cheating, they'll look into it and then ban them after a couple of weeks - they wait a while to make sure cheaters are never exactly sure what got caught.
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nutcrackr

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#5 nutcrackr
Member since 2004 • 13032 Posts
What kind of password were you using, random characters and numbers? Did you open steam emails and enter your password, did you give passwords to friends chatting claiming they were steam employees. I find it hard to believe that you could be hacked so many times following secure protocol.
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Makari

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#6 Makari
Member since 2003 • 15250 Posts
What kind of password were you using, random characters and numbers? Did you open steam emails and enter your password, did you give passwords to friends chatting claiming they were steam employees. I find it hard to believe that you could be hacked so many times following secure protocol.nutcrackr
yeah, that - as i mentioned in another thread before too, Steam itself is incredibly secure when it comes to user data. but a lot of people use the same username on Steam as they do on other sites that AREN'T incredibly secure, like random forums which are easily hacked. if someone gets your password from another site and it's the same as Steam.. that's all it takes
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Rattlesnake_8

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#7 Rattlesnake_8
Member since 2004 • 18452 Posts
There was a topic posting EXACTLY like this a couple months ago.. seems weird that you'd be banned for no reason. No point posting topics about it here.. we can't do anything. Contact their customer support.
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epapep

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#8 epapep
Member since 2007 • 36 Posts
I am over 13....
And i thought posting here that someone of u could help me,and i have posted to support,been waiting 1 day now.
Im just rly pissed cuz of all games i have/had.....those games will take me years to get back

When i bought CSS pack it was new so it costed around 100 dollars (600 kronor)
Garrys mod 10 dollars (60 kronor)
Orange box 49 dollars (294 kronor)
Prey 10 dollars (60 kronor)
The Ship 12 dollars (72 kronor)

All together spent on steam games: 181 Dollars (1068 Kronor)

Thats much money!!!
From now on,if i dont get my steam back,i will never,and i mean NEVER,buy any game from them (except Left4Dead)
I will mostly buy games on 360 then.
And im angry cuz i had many problems with steam,and it have maybe been fixed for 3 months of 1 Year.
And my password dosn't have any numbers in it though,but how could they get my password again???
I mean,the first time it may been key loggers,but now i dont know.

Thx for everyone's support.

Greetings Emil Persson aka Epapep (Sweden)
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df853

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#9 df853
Member since 2004 • 1433 Posts
Use a better password so your account doesn't get hacked. If you don't use words in any language, and you make it 8 characters+ in length, use upper and lower case, and you use numbers and symbols like !, @, $, etc, then assuming the server takes 3 seconds to validate your login, it would take a hacker over four hundred thousand centuries to guess every combination.
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Skull338

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#10 Skull338
Member since 2006 • 477 Posts

There was a topic posting EXACTLY like this a couple months ago.. seems weird that you'd be banned for no reason. No point posting topics about it here.. we can't do anything. Contact their customer support.Rattlesnake_8

I remember it too and agree with your post.

Clearly your password isn't good enough and you should have realised this after the first time you were hacked. Dont think you can get your account back at all. Should learn from your mistakes, not repeat them :P

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epapep

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#11 epapep
Member since 2007 • 36 Posts
i havent lost my account,just my games on it,but i have thoughts that someone have been using my acc without changing password so i wouldent know that u was hijacked
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GodLovesDead

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#12 GodLovesDead
Member since 2007 • 9755 Posts

I'm sorry to hear that. My recommendations are:

- Don't rebuy things you don't need to. Vac Bans have no effect on singleplayer games. If you want TF2, don't re-buy the OB, just rebuy TF2. The only things you really have lost are TF2, CS:S, DoD:S, and Gary's Mod's Multiplayer portion.

- Don't spend any more money on anything until you're secure. Some people might not figure this part out but password strength has absolutely nothing to do with having your account stolen. You didn't get your account hijacked because some guy randomly came up with your username and randomly guessed your password. Chances are it would have gotten hijacked because you were keylogged.

- Download Spybot : Search and Destroy along with Ad-Aware SE, update them, and do some full system scans. This is a MUST if you plan to do anything that you want to be secure in the future. Avoid suspicious files.

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epapep

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#13 epapep
Member since 2007 • 36 Posts
u actually made the situation look brighter God ^^
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df853

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#14 df853
Member since 2004 • 1433 Posts

I'm sorry to hear that. My recommendations are:

- Don't rebuy things you don't need to. Vac Bans have no effect on singleplayer games. If you want TF2, don't re-buy the OB, just rebuy TF2. The only things you really have lost are TF2, CS:S, DoD:S, and Gary's Mod's Multiplayer portion.

- Don't spend any more money on anything until you're secure. Some people might not figure this part out but password strength has absolutely nothing to do with having your account stolen. You didn't get your account hijacked because some guy randomly came up with your username and randomly guessed your password. Chances are it would have gotten hijacked because you were keylogged.

- Download Spybot : Search and Destroy along with Ad-Aware SE, update them, and do some full system scans. This is a MUST if you plan to do anything that you want to be secure in the future. Avoid suspicious files.

GodLovesDead

That is good advice. I didn't think about keyloggers.

But still, if your password is really crappy, it can be guessed on some sites if they allow an infinite amount of login attempts. I rarely use Steam so I actually don't remember how it is. I've known people's computers to get hijacked because they make their admin or root password something stupid like password123 or root. With enough time, a person could succeed with a common password/dictionary password guessing utility if the server doesn't have extra security measures to prevent this from being easy (ie: time delays).

But in conclusion, that guy is right, assuming your password isn't retarded.

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Cdscottie

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#15 Cdscottie
Member since 2004 • 1872 Posts
[QUOTE="GodLovesDead"]

I'm sorry to hear that. My recommendations are:

- Don't rebuy things you don't need to. Vac Bans have no effect on singleplayer games. If you want TF2, don't re-buy the OB, just rebuy TF2. The only things you really have lost are TF2, CS:S, DoD:S, and Gary's Mod's Multiplayer portion.

- Don't spend any more money on anything until you're secure. Some people might not figure this part out but password strength has absolutely nothing to do with having your account stolen. You didn't get your account hijacked because some guy randomly came up with your username and randomly guessed your password. Chances are it would have gotten hijacked because you were keylogged.

- Download Spybot : Search and Destroy along with Ad-Aware SE, update them, and do some full system scans. This is a MUST if you plan to do anything that you want to be secure in the future. Avoid suspicious files.

df853

That is good advice. I didn't think about keyloggers.

But still, if your password is really crappy, it can be guessed on some sites if they allow an infinite amount of login attempts. I rarely use Steam so I actually don't remember how it is. I've known people's computers to get hijacked because they make their admin or root password something stupid like password123 or root. With enough time, a person could succeed with a common password/dictionary password guessing utility if the server doesn't have extra security measures to prevent this from being easy (ie: time delays).

But in conclusion, that guy is right, assuming your password isn't retarded.

That my friend would either be a dictionary attack or a brute force attack. Either one would continously attempt logins with different passwords, the first using words and the second using all characters on a keyboard. As for the keylogger, most of the time it isn't a keylogger but these attack programs. (Unless you pissed off a friend or something. Plus, if you had a keylogger on someones computer, I can't see them wanting just their steam account. I'd go with credit card numbers, bank information, etc.)

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deactivated-5b5d7639964d6

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#16 deactivated-5b5d7639964d6
Member since 2008 • 8225 Posts

Don't buy any game from Valve ever again, now they have even more advantage or banning you because they will always say there are cheats or trojans on your computer, that you didn't reformat your computer well, didn't took good enough security measures and blah blah blah... they have their heads up their ***es they don't care about one customer becuase they have about 2 million and think that by squashing one ant they won't be loosing anything, in fact they even make the other ants eat the corpses of the ants they squash, just look at the VAC forums, some might cheat but there are others get run over in the process and they don't care, they think that by making ****ing great games they don't need to care about anything, and say that VAC is perfect, and don't come to me with VAC1 was the one that made mistakes, so what? They realese the new one and suddently no more false positives? Yah right! Trust me man this is all a no good for nothing scam. And apparently also, it seems that the most that get banned are foreigners! So that they're precious canibalistic, blinded ants can call them idiots for sometimes using bad grammer. I'm sick of this, I want a God dammed insurgency. WE SHALL OVERCOME THE TIRANNY!!!... eventually...

Ok... now that everyone in this forum might hate me, just boycote Valve like me, but don't buy any, I mean ANYthing from Valve, don't even download free games from steam and just ignore everything that has Valve or Steam in it's name, and I mean EVERYthing.

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df853

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#17 df853
Member since 2004 • 1433 Posts

Don't buy any game from Valve ever again, now they have even more advantage or banning you because they will always say there are cheats or trojans on your computer, that you didn't reformat your computer well, didn't took good enough security measures and blah blah blah... they have their heads up their ***es they don't care about one customer becuase they have about 2 million and think that by squashing one ant they won't be loosing anything, in fact they even make the other ants eat the corpses of the ants they squash, just look at the VAC forums, some might cheat but there are others get run over in the process and they don't care, they think that by making ****ing great games they don't need to care about anything, and say that VAC is perfect, and don't come to me with VAC1 was the one that made mistakes, so what? They realese the new one and suddently no more false positives? Yah right! Trust me man this is all a no good for nothing scam. And apparently also, it seems that the most that get banned are foreigners! So that they're precious canibalistic, blinded ants can call them idiots for sometimes using bad grammer. I'm sick of this, I want a God dammed insurgency. WE SHALL OVERCOME THE TIRANNY!!!... eventually...

Ok... now that everyone in this forum might hate me, just boycote Valve like me, but don't buy any, I mean ANYthing from Valve, don't even download free games from steam and just ignore everything that has Valve or Steam in it's name, and I mean EVERYthing.

ZuluEcho14

Yeah, they are evil. They should make an RPG game where you are a roaming party of pc gamers with swords and you are trying to defeat the evil Steam company. The only problem is that it'd probably only be available on Steam.

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chesterocks7

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#18 chesterocks7
Member since 2005 • 1572 Posts

Don't buy any game from Valve ever again, now they have even more advantage or banning you because they will always say there are cheats or trojans on your computer, that you didn't reformat your computer well, didn't took good enough security measures and blah blah blah... they have their heads up their ***es they don't care about one customer becuase they have about 2 million and think that by squashing one ant they won't be loosing anything, in fact they even make the other ants eat the corpses of the ants they squash, just look at the VAC forums, some might cheat but there are others get run over in the process and they don't care, they think that by making ****ing great games they don't need to care about anything, and say that VAC is perfect, and don't come to me with VAC1 was the one that made mistakes, so what? They realese the new one and suddently no more false positives? Yah right! Trust me man this is all a no good for nothing scam. And apparently also, it seems that the most that get banned are foreigners! So that they're precious canibalistic, blinded ants can call them idiots for sometimes using bad grammer. I'm sick of this, I want a God dammed insurgency. WE SHALL OVERCOME THE TIRANNY!!!... eventually...

Ok... now that everyone in this forum might hate me, just boycote Valve like me, but don't buy any, I mean ANYthing from Valve, don't even download free games from steam and just ignore everything that has Valve or Steam in it's name, and I mean EVERYthing.

ZuluEcho14

someone's been watching a little too much tv. this is a game distributation company, not a government. and posting something like that here isnt going to do anything other than waste a few minutes of the lives of anyone who reads it.

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epapep

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#19 epapep
Member since 2007 • 36 Posts
its worth to read it for me,and i wont buy another Valve game ever again,cuz they should be able to un-ban someone that dosnt even deserve being banned
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chesterocks7

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#20 chesterocks7
Member since 2005 • 1572 Posts

its worth to read it for me,and i wont buy another Valve game ever again,cuz they should be able to un-ban someone that dosnt even deserve being bannedepapep

well thats your choice. too bad cause valve makes amazing games, and ive never had any trouble with steam ever since it came out. you really should have virus/spyware protection on your computer if you have the internet, because cyber-crime runs rampant these days.

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df853

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#21 df853
Member since 2004 • 1433 Posts

[QUOTE="epapep"]its worth to read it for me,and i wont buy another Valve game ever again,cuz they should be able to un-ban someone that dosnt even deserve being bannedchesterocks7

well thats your choice. too bad cause valve makes amazing games, and ive never had any trouble with steam ever since it came out. you really should have virus/spyware protection on your computer if you have the internet, because cyber-crime runs rampant these days.

it does. it's more rampant than rampant gangs

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epapep

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#22 epapep
Member since 2007 • 36 Posts
steam sux my balls