My WOW account got hacked.

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mattuk69

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#1 mattuk69
Member since 2009 • 3050 Posts

My wow account got hacked today has it really gotten that bad with Blizzard? I dont fall for stupid whispers, i dont buy gold, didn't use any addons, ignored scam emails and changed my password a week ago. And they still got me after 4+ years of playing WOW. Worst part is i had cancelled my subcription which was due to end tomorrow....

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IZoMBiEI

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#2 IZoMBiEI
Member since 2002 • 6477 Posts

send an email to blizzard. also run a full malware scan as you probably have a keylogger.

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Brean24

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#3 Brean24
Member since 2007 • 1659 Posts

Actually it got better, if you have a authenticator anyways. Anyways change all your passwords and scan your computer.

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JetB1ackNewYear

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#4 JetB1ackNewYear
Member since 2007 • 2931 Posts
Go and call them right now this happened to me about 8 months ago, happens to everyone, but just call tell them everything will be fix in like a day
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kozzy1234

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#5 kozzy1234
Member since 2005 • 35966 Posts

Call them, they are very helpful.

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FelipeInside

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#6 FelipeInside
Member since 2003 • 28548 Posts

My wow account got hacked today has it really gotten that bad with Blizzard? I dont fall for stupid whispers, i dont buy gold, didn't use any addons, ignored scam emails and changed my password a week ago. And they still got me after 4+ years of playing WOW. Worst part is i had cancelled my subcription which was due to end tomorrow....

mattuk69
Probably a keylogger.... but piece of advice if I may, use the iPhone (if u have one) authenticator. If you haven't got an iphone or smart phone, actually buy the authenticator from Blizzard...
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-Unreal-

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#7 -Unreal-
Member since 2004 • 24650 Posts

Send them an Email. Their support address is on their support website. They get back to you really quickly.

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deathshand707

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#8 deathshand707
Member since 2007 • 955 Posts

get an authenticator, dont get hacked.

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IntwoGames

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#9 IntwoGames
Member since 2004 • 1243 Posts

My WOW account got hacked after not playing for two years. I had friends calling me asking if i resubscribed to WOW because they saw my toon online. Call support...it will take a while, but they will give you your account right back with no issues. I just wanted the guy off my account LOL.

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mkaliaz

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#10 mkaliaz
Member since 2004 • 1979 Posts

My WOW account got hacked after not playing for two years. I had friends calling me asking if i resubscribed to WOW because they saw my toon online. Call support...it will take a while, but they will give you your account right back with no issues. I just wanted the guy off my account LOL.

IntwoGames

Ya, probably a keylogger. It happened to my roommate about a month ago and he uses antivirus and everything. The funny thing is his case was that I spotted the hacker online and just logged into his battle.net account website and changed the password right there. The hacker had not even bothered to change the password or vendor his gear. We never had to involve blizzard and he profitted about 5000 gold in farmed materials that were sitting on the character once I kicked him off by changing that password.

I would suggest that you download another utility such as SpyBot to do a complete scan of your computer. Its probably still on there if you haven't got rid of it yet.

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rzepak

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#12 rzepak
Member since 2005 • 5758 Posts

My wow account got hacked today has it really gotten that bad with Blizzard? I dont fall for stupid whispers, i dont buy gold, didn't use any addons, ignored scam emails and changed my password a week ago. And they still got me after 4+ years of playing WOW. Worst part is i had cancelled my subcription which was due to end tomorrow....

mattuk69

Getting your account back is easier than ever now, stop whining. The fact that you have internet is proof enough that info about you is out in the world and for most hackers thats enough. You dont need to fall for a phishing email about WoW to be hacked. You could have accidently clicked on a pop up instead of closing it a few years back and got something.

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Sleepyz

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#13 Sleepyz
Member since 2003 • 3805 Posts

Use Malewarebytes its free and will show you if you have a keylogger running.

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Inconsistancy

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#14 Inconsistancy
Member since 2004 • 8094 Posts
You don't use addons? wtf, they're the only thing that make wow playable, the stock interface is just garbage.... 6 year old account(canceled), never hacked 8). I've never heard of an addon keylogging or anything, I mean.. unless you grab the most unkown addon in existence from some unkown websight, then you're asking for it.
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solartiger

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#15 solartiger
Member since 2003 • 235 Posts

My wow account got hacked today has it really gotten that bad with Blizzard? I dont fall for stupid whispers, i dont buy gold, didn't use any addons, ignored scam emails and changed my password a week ago. And they still got me after 4+ years of playing WOW. Worst part is i had cancelled my subcription which was due to end tomorrow....

mattuk69
I had let my game card run out...a week later (after a free trial of Lich King was announced) I got that same void memo in my e-mail...same deal...never did any of those things either...
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Jdez15

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#16 Jdez15
Member since 2011 • 202 Posts

Wow, that sucks. GO TO RUNESCAPE!

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rcote33

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#17 rcote33
Member since 2011 • 25 Posts

get an authenticator but the best way to never get hacked is to quit the game. It isnt a game worth paying 15$ a month for quit now its a sign.

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Makari

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#18 Makari
Member since 2003 • 15250 Posts

get an authenticator but the best way to never get hacked is to quit the game. It isnt a game worth paying 15$ a month for quit now its a sign.

rcote33
no, i quit september 2005 - my account was hacked around may 2010 :D
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MythPro1

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#19 MythPro1
Member since 2003 • 2746 Posts

Regardless of how bleak things feel, in the end, it's for the better. At least you'll be free to play Guild Wars 2 or Old Republic!

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SkyWard20

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#20 SkyWard20
Member since 2009 • 4509 Posts

Join the group. My whole Blizzard account got hacked. Yippee ki-yay.

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bonafidetk

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#21 bonafidetk
Member since 2004 • 3911 Posts

It happened to me after 4 years too a while back. My advice is to format your PC. There is most likely a keylogger or something malicious hiding on your PC. Reinstalling Win7 is a breeze and you dont need to worry about what could be lurking. I contacted their support and got my password changed. After that I had to contact in game GM's to restore all my gold and items. It was all done within 24hrs.

Also, buy an authenticator or use their iphone version.

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MCL0789

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#22 MCL0789
Member since 2011 • 80 Posts

I was playing WoW for a while a few months ago. I decided I had enough and quit. That SAME day I got an email from Blizzard saying I was banned for gold selling. Apparently, my account got hacked and I didn't know. But some hacker was playing one of my alts on a different server, anyway my account has a permanent ban on it. Apparently I wasn't convincing enough that I had in fact not played that particular character in years.