Need help on how to safely remove spyware.

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maazy

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#1 maazy
Member since 2005 • 355 Posts

Hey everyone, I need help on how to safely remove spyware from my computer. With so many programs out there I do not know what to trust, this is what happens

It continously says "Internet Explorer has encountered a problem and needs to close."

Also three icons always keep appearing on my desktop even when I uninstalled them ( I never installed them in the first place.)

Free online dating

Malware Remover

Free games

Help is appreciated because I've noticed my computer has slowed down a lot also.

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Spartan8907

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#2 Spartan8907
Member since 2006 • 3731 Posts
Definitely sounds like you have some malacious programs there. To start, spybot: search and destroy, spyware doctor and AVG anti-viurs are all good and free. You can find them at download.com.
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SpecNav

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#3 SpecNav
Member since 2002 • 82 Posts

If you keep seeing the same programs being installed on your computer, you're in trouble.

The programs Spartan suggested may be able to get them, but usually when it's that bad you're not going to have any choice, but to back up the data you really need and do a fresh install. Same thing happened to me a couple years ago, and nothing I did could stop the flood of malware.

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maazy

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#4 maazy
Member since 2005 • 355 Posts

Thanks for the responsed but how do I re-install windows? (Sorry I am new to this stuff.)

I just want to delete everything than re-install windows just like it was the first time I turned it on, I insert my windows disk (The shiny one that says Service Pack 1 right?) And try to install but all it says is upgrading or something like that, and when I restarted my computer and it says, "Boot from CD press any key..." Nothing happens.